
University of London
Skills you'll gain: Leadership and Management, Organizational Structure, Organizational Leadership, Music, Business Management, Storytelling, Leadership, Productivity, Workforce Management, Innovation, Writing and Editing, Employee Engagement, Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Google Analytics, Web Analytics, Benchmarking, Content Performance Analysis, Customer Engagement, Customer Analysis, Performance Analysis, Management Reporting, Customer Retention, User Research, Real Time Data, Marketing
Intermediate · Guided Project · Less Than 2 Hours

Starweaver
Skills you'll gain: Team Management, Team Leadership, Team Performance Management, Team Building, Teamwork, Team Motivation, People Management, Leadership and Management, Conflict Management, Leadership, Collaboration, Diversity and Inclusion, Talent Management, Talent Recruitment, Employee Engagement, Performance Appraisal, Communication Strategies, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Customer Acquisition Management, Customer Analysis, Customer Data Management, Customer Retention, Customer Relationship Building, Marketing Automation, Value Propositions, Portfolio Management, Performance Measurement, Automation
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Object Oriented Programming (OOP), File I/O, Object Oriented Design, Java, Java Programming, File Management, Application Development, Programming Principles, Data Structures, Data Management, Integrated Development Environments
Intermediate · Course · 1 - 3 Months

Pontificia Universidad Católica del Perú
Skills you'll gain: Trustworthiness, Honesty, Personal Integrity, Organizational Leadership, Social Impact, Business Leadership, Business Transformation, Sustainable Business, Culture Transformation, Business Ethics, Environmental Social And Corporate Governance (ESG), Corporate Sustainability, Employee Engagement, Innovation, Stakeholder Engagement
Intermediate · Course · 1 - 4 Weeks

Universidades Anáhuac
Skills you'll gain: Customer Success Management, Customer Retention, Customer Engagement, Customer Relationship Management, Customer and Client Support, Customer experience improvement, Customer Data Management, Customer Relationship Management (CRM) Software, Customer Insights, Sales Management, Leadership, Performance Metric, Sales Strategy, Cross-Functional Collaboration
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Team Motivation, Visionary, Motivational Skills, Goal Setting, Constructive Feedback, Organizational Leadership, Performance Review, Team Performance Management, Leadership, Industrial and Organizational Psychology, Employee Engagement, Communication
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Surveys, Employee Surveys, Data Sharing, User Feedback, Work Order, Self Service Technologies, No-Code Development, Workflow Management, Account Management, Design and Product, Customer experience improvement
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Quality Management, Culture Transformation, Quality Improvement, Continuous Improvement Process, Quality Assessment, Process Improvement, Cost Management, Quality Control, Organizational Change, Customer experience strategy (CX), Benchmarking, Team Oriented, Employee Engagement
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Employee Surveys, Employee Engagement, User Feedback, Microsoft 365, Business Intelligence Software, Performance Analysis, Customer Insights, Customer Analysis, Business Software, Market Research, User Research, Data Analysis Software, Business Strategy
Beginner · Guided Project · Less Than 2 Hours

University of Illinois Urbana-Champaign
Skills you'll gain: Differentiated Instruction, Teaching, Instructional Strategies, Digital pedagogy, Literacy, Oral Expression, digital literacy, Learning Styles, Media and Communications, Multimedia, Higher Education, Cultural Diversity, Writing, Non-Verbal Communication
Mixed · Course · 1 - 4 Weeks