Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Skills you'll gain: Linux Administration, Ubuntu, Hardening, Linux Servers, Linux, Linux Commands, Application Security, Operating System Administration, Security Controls, Service Management, Patch Management, Systems Administration, Information Systems Security, Package and Software Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: SQL Server Integration Services (SSIS), Extract, Transform, Load, Data Warehousing, Data Transformation, Data Manipulation, Data Analysis, Microsoft SQL Servers, Data Integration, Data Mining, Data Processing, SQL, Dataflow, Workflow Management
Mixed · Course · 1 - 3 Months

Packt
Skills you'll gain: Automation, Operating System Administration, Service Management
Intermediate · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Apple iOS, Apple Xcode, Swift Programming, Mobile Development, User Interface (UI), UI Components, Model View Controller, Application Development, Responsive Web Design, Storyboarding
Intermediate · Course · 1 - 4 Weeks

Whizlabs
Skills you'll gain: Cloud Computing Architecture, Load Balancing, Kubernetes, Google Cloud Platform, Network Architecture, Network Troubleshooting, Network Monitoring, Cloud Infrastructure, Cloud Applications, Cloud Computing, Virtual Networking, Firewall, Network Security, Serverless Computing, System Monitoring, Virtual Machines, Scalability
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Presentations, Data Visualization, Corporate Communications, Data Storytelling, Sales Presentation, Sales Presentations, Business Communication, Company, Product, and Service Knowledge, Marketing Communications
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Data Preprocessing, Model Deployment, Feature Engineering, Microsoft Azure, Applied Machine Learning, Machine Learning, Data Cleansing, Supervised Learning, Data Transformation, Model Evaluation, Data Quality
Intermediate · Course · 1 - 4 Weeks
Kennesaw State University
Skills you'll gain: Global Marketing, Regulatory Compliance, Innovation, Corporate Sustainability, Compliance Management, Marketing Strategies, Market Dynamics, Market Analysis, Brand Management, Market Opportunities, Consumer Behaviour, Cultural Responsiveness, International Relations
Beginner · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Lead Generation, Persona Development, Target Audience, Global Marketing, Storytelling, Sales, Social Media Marketing, Sales Strategy, Social Media, Customer Engagement, Customer Relationship Building, Professional Networking, LinkedIn, Cultural Diversity
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Model Deployment, Analytics, R Programming, Google Sheets, Health Informatics, Predictive Modeling, Automation, Data Manipulation, GitHub, Gmail, Git (Version Control System), Command-Line Interface
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Facebook, Persona Development, Social Media, Social Media Marketing, Social Media Campaigns, Customer Engagement, Social Media Strategy, Customer Insights, Target Audience, Marketing Materials
Intermediate · Guided Project · Less Than 2 Hours
University of Illinois Urbana-Champaign
Skills you'll gain: Data Storytelling, Performance Measurement, Data Visualization Software, Business Analysis, Accounting, Business, Analytics, Business Strategy, Marketing, Strategic Communication, Organizational Strategy, Data Analysis, Consumer Behaviour, Product Lifecycle Management
Beginner · Course · 1 - 3 Months