Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Skills you'll gain: Cloud Infrastructure, Virtualization, Software-Defined Data Center (SDDC), VMware ESX Servers, Virtual Machines, Virtualization and Virtual Machines, vCenter Server, Cloud Computing, Containerization
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Google Cloud Platform, AI Enablement, Responsible AI, Artificial Intelligence, Data Quality, Analytics, Business Intelligence, Business Transformation, Machine Learning, Natural Language Processing, Computer Vision
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Kubernetes, Virtual Networking, Cloud Applications, Cloud Deployment, Google Cloud Platform, Multi-Tenant Cloud Environments, Cloud API, Application Deployment, General Networking
Advanced · Project · Less Than 2 Hours

Anmol Test Institution
Skills you'll gain: User Feedback, Customer Insights, Customer experience improvement, Dashboard, Data Analysis, Data Sharing, Customer Engagement, Market Analysis, No-Code Development, Project Design, Project Implementation
Beginner · Guided Project · Less Than 2 Hours

HubSpot Academy
Skills you'll gain: Sales Presentation, Lead Generation, Prospecting and Qualification, Sales Strategy, Sales Process, Target Audience, Phone Sales, Customer Analysis, Customer Relationship Management (CRM) Software, Social Media Marketing, Communication Strategies, Personalized Service, Email Automation
Beginner · Course · 1 - 3 Months
Johns Hopkins University
Skills you'll gain: Health Policy, Data Presentation, Data Quality, Data Literacy, Public Health, Health Equity, Health Care, Policy Development, Data Strategy, Health Disparities, Public Health and Disease Prevention, Policy Analysis, Data-Driven Decision-Making, Data Collection, Data Analysis, Data Management, Data Visualization Software
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Salesforce, Salesforce Development, Marketing Automation, User Experience, Data Mapping, Content Management, UI Components, Authentications, Cloud Development, Data Sharing, Customer Service, Cloud Management, Cloud Services, Encryption, Business Strategy
Beginner · Course · 3 - 6 Months

Skills you'll gain: Solution Architecture, Software Architecture, Cloud Computing Architecture, Enterprise Architecture, Amazon Web Services, Application Security, Identity and Access Management, Cloud Deployment, Network Architecture, Cloud Applications, Data Migration, Network Security, Scalability, Disaster Recovery
Intermediate · Course · 1 - 3 Months

Simplilearn
Skills you'll gain: Infrastructure as Code (IaC), Model Deployment, AI Workflows, Generative AI, Application Deployment, CI/CD, Amazon Elastic Compute Cloud, Continuous Deployment, AI Enablement, Cloud Deployment, Jenkins, Amazon Web Services, Terraform, Kubernetes, Docker (Software), Requirements Analysis, Release Management, Scalability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: NSX-T Network Virtualization, Virtual Networking, VMware ESX Servers, Virtualization, Network Architecture, Software-Defined Data Center (SDDC), Data Centers, Software-Defined Networking, Cloud Hosting, Infrastructure Security, Network Security, Amazon Web Services, Hybrid Cloud Computing, Public Cloud, Infrastructure Architecture, IT Automation, Firewall, Disaster Recovery, Network Routing
Intermediate · Course · 1 - 3 Months

Packt
Skills you'll gain: Cloud Infrastructure, Cloud Deployment, Cloud Computing, Cloud Services, Virtual Networking, Cloud Management, Virtual Machines, Virtualization, Application Deployment, Data Migration, Disaster Recovery, Cloud Storage, Dynamic Host Configuration Protocol (DHCP), Containerization
Intermediate · Course · 1 - 4 Weeks

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Brand Management, Customer Engagement, Event Planning, Marketing, Strategic Communication, Storytelling, Marketing Strategy and Techniques, E-Commerce, Sustainability Reporting, Global Marketing, Customer experience improvement, Augmented and Virtual Reality (AR/VR), Contract Management, Digital Marketing, Corporate Strategy, Virtual Teams, Influencing, Blockchain, Game Theory, Cross Platform Development
Beginner · Course · 1 - 4 Weeks