Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Packt
Skills you'll gain: Ruby on Rails, Model View Controller, Ruby (Programming Language), Object-Relational Mapping, Test Automation, Restful API, Application Deployment, Web Applications, Web Development, Authentications, Development Environment, Data Validation
Beginner · Course · 1 - 4 Weeks

Banco Interamericano de Desarrollo
Skills you'll gain: Financial Inclusion, Digital Transformation, FinTech, Mobile Banking, Diversity Equity and Inclusion Initiatives, Financial Services, Data-Driven Decision-Making, Banking Services, Customer experience improvement, Innovation, Technology Roadmaps, Human Capital
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Knowledge of Apple Software, Apple Service Certification, Application Lifecycle Management, Endpoint Security, Knowledge of Apple Hardware, Mobile Development Tools, Test Planning
Advanced · Course · 1 - 3 Months

Skills you'll gain: Hyper-V, Windows Servers, Virtualization and Virtual Machines, Cloud Infrastructure, Containerization, Hybrid Cloud Computing, Microsoft Azure, Virtual Networking, Cloud Platforms, Windows PowerShell, IT Automation, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Identity and Access Management, Google Cloud Platform, Cloud Infrastructure, Cloud Management, Cloud Computing, Data Storage, Cloud Storage, Data Security, Encryption, System Monitoring, Security Management, Scalability
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Target Audience, Facebook, Online Advertising, Market Opportunities, Customer Insights, Social Media Marketing, Social Media, Marketing, Data Validation
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Artificial Intelligence and Machine Learning (AI/ML), Google Cloud Platform, Responsible AI, Data Quality, Cloud API, Big Data, Applied Machine Learning, Business Intelligence, Model Deployment, Natural Language Processing, Predictive Analytics
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Search Engine Optimization, Consumer Behaviour, Marketing, Web Analytics and SEO, Marketing Strategies, Digital Advertising, Keyword Research, Digital Marketing, Marketing Effectiveness, Advertising, Brand Strategy, Market Analysis, Goal Setting
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Kibana, Dashboard, Interactive Data Visualization, Web Analytics, Data Visualization Software, Exploratory Data Analysis, Data Analysis, Business Intelligence, Data Wrangling, Data Import/Export
Mixed · Course · 1 - 4 Weeks
Skills you'll gain: Cloud Management, Azure DevOps, Infrastructure as Code (IaC), Cloud Computing, CI/CD, Microsoft Azure, DevOps, Cloud Infrastructure, Virtual Machines, Automation, User Provisioning, YAML, Process Optimization, System Monitoring, Compliance Training, Git (Version Control System)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Configuration Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Apache Kafka, Real Time Data, Data Pipelines, JSON, Java, Docker (Software), Software Versioning
Intermediate · Course · 3 - 6 Months