Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Google Cloud
Skills you'll gain: Dataflow, Google Cloud Platform, NoSQL, Cloud Storage, Data Pipelines, Data Integration, Data Storage Technologies, Data Processing, Big Data, Data Validation
Beginner · Project · Less Than 2 Hours

Pearson
Skills you'll gain: Amazon S3, Amazon Web Services, Amazon DynamoDB, Data Storage, Command-Line Interface, Cloud Storage, Database Management, NoSQL, Databases, Database Administration, Relational Databases, Network Routing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Application Deployment, Microservices, Cloud Infrastructure, API Design, Kubernetes, Google App Engine, Restful API, Cloud Computing Architecture, CI/CD, Google Cloud Platform, Cloud Applications, Cloud Computing, Cloud Storage, Network Architecture, DevOps, Cloud Security, Systems Design, Service Level, Scalability, Service Design
Advanced · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Performance Tuning, Disaster Recovery, VMware ESX Servers, vCenter Server, vSphere Networking and Storage, Virtual Networking, System Monitoring, Virtual Machines, IT Infrastructure, Capacity Management, Patch Management, Data Migration, Continuous Monitoring
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Threat Management, Threat Detection, Software-Defined Networking, Network Architecture, Network Planning And Design, Network Security, Cloud-Based Integration, Network Infrastructure, Internet Of Things, Multi-Cloud, Wide Area Networks, Technical Consulting
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Development, Microservices, Scalability, Microsoft SQL Servers, Cloud Computing Architecture, Microsoft Visual Studio, Application Deployment
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Market Research, Market Analysis, Competitive Analysis, Business Research, Market Intelligence, Global Marketing, Business Strategy, Strategic Marketing, Target Market, Consumer Behaviour, Performance Measurement, Report Writing, Analysis, Financial Acumen
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Data Governance, Data-Driven Decision-Making, AI Product Strategy, Legal Technology, Data Management, Business Process Automation, Technology Strategies, Business Leadership, Business Transformation, Generative AI, Artificial Intelligence, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Customer Service, Machine Learning
Beginner · Course · 3 - 6 Months

Google Cloud
Skills you'll gain: System Monitoring, Google Cloud Platform, Cloud Management, Event Monitoring, Service Level, Identity and Access Management, Application Performance Management, Continuous Monitoring, Query Languages, Data Access
Beginner · Course · 1 - 3 Months

Skills you'll gain: Security Information and Event Management (SIEM), Threat Detection, Microsoft Azure, Anomaly Detection, Cyber Threat Intelligence, Security Management, Cloud Management, Application Deployment, Role-Based Access Control (RBAC), Incident Response, Identity and Access Management, Automation, Query Languages
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: GraphQL, API Design, Restful API, Application Programming Interface (API), Cloud API, ASP.NET, Authentications, Data Validation, .NET Framework, Authorization (Computing), C# (Programming Language), Serverless Computing, Software Documentation, Microsoft Azure, Software Architecture, Verification And Validation, Application Deployment, Debugging
Beginner · Course · 1 - 3 Months

New York Institute of Finance
Skills you'll gain: Supply Chain Management, Supplier Management, Supplier Relationship Management, Cash Management, Procurement, Customer Analysis, Finance, Credit Risk, Working Capital, Financial Analysis, Technology Solutions
Intermediate · Course · 1 - 3 Months