• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Communications Management
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn career credentials while taking courses that count towards your Master’s degree.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.
    Complete graduate-level learning without committing to a full degree program.
    Earn a university-issued career credential in a flexible, interactive format.
    Graduate level learning within reach.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "customer communications management"

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Managing Innovation: Ambidexterity, Teams and Leading Change

      Skills you'll gain: Organizational Change, Innovation, Change Management, New Product Development, Organizational Strategy, Technology Roadmaps, Cross-Functional Team Leadership, Team Leadership, Organizational Effectiveness, Product Lifecycle Management, Organizational Structure, Business Strategy

      4.8
      Rating, 4.8 out of 5 stars
      ·
      31 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Creating a Technology Startup Company

      Skills you'll gain: Target Market, Persona Development, Systems Thinking, Technical Management, Business Modeling, Product Lifecycle Management, Entrepreneurship, Business Planning, Operations Management, Engineering Management, Market Analysis, New Product Development, Governance, Performance Metric, Leadership, Business Strategy, Engineering, Recruitment Strategies

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      9 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Fandom and Popular Culture in the Digital Age

      Skills you'll gain: Music, Social Media, Digital Publishing, Self-Awareness, Literacy, Content Creation, World Music, Personal Development, Blogs, Instagram, Media and Communications, Culture, Diversity Awareness, Cultural Diversity, Community Development, Liberal Arts, Sociology, Communication, Analysis, Writing

      4.9
      Rating, 4.9 out of 5 stars
      ·
      21 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Preview
      Preview
      P

      Pontificia Universidad Católica de Chile

      Escalamiento exitoso e Innovación en los Negocios

      Skills you'll gain: Innovation, Entrepreneurship, Marketing Strategies, Financial Management, Business Development, Growth Strategies, Business Strategy, Business Management, Team Leadership, Strategic Decision-Making, Governance, Global Marketing, International Finance, Brand Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      144 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      Illinois Tech

      Innovation and International Strategy

      Skills you'll gain: Product Lifecycle Management, Innovation, Global Marketing, Business Strategy, New Product Development, Market Analysis, Market Opportunities, Competitive Analysis, Technology Strategies, Growth Strategies, Strategic Thinking, Value Propositions, Risk Analysis

      Build toward a degree

      4.9
      Rating, 4.9 out of 5 stars
      ·
      41 reviews

      Intermediate · Course · 1 - 3 Months

    • P

      Packt

      Feedback Skills

      Skills you'll gain: Constructive Feedback, Verbal Communication Skills, Communication, Business Communication, Interpersonal Communications, Communication Strategies, Emotional Intelligence, Social Skills, Tactfulness, Empathy, Performance Review, Performance Management, Collaboration, Personal Development

      4.6
      Rating, 4.6 out of 5 stars
      ·
      23 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      L

      LearnQuest

      Spring Data Repositories

      Skills you'll gain: Spring Framework, Hibernate (Java), Object-Relational Mapping, Transaction Processing, Databases, Java, Data Access, Restful API, Web Services, Middleware

      3.9
      Rating, 3.9 out of 5 stars
      ·
      47 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free
      Free
      U

      University of Colorado Boulder

      Health, Society, and Wellness in COVID-19 Times

      Skills you'll gain: Mental Health, Mindfulness, Community Health, Social Justice, Stress Management, Public Health, Infectious Diseases, Media and Communications, Social Sciences, Liberal Arts, Biology, Health Care, Diversity Equity and Inclusion Initiatives

      4.6
      Rating, 4.6 out of 5 stars
      ·
      15 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      IBM

      Introduction to Digital Marketing

      Skills you'll gain: Digital Marketing, Digital Media Strategy, Digital Advertising, Online Advertising, Marketing Effectiveness, Customer Analysis, Web Analytics, Business Metrics, Data-Driven Decision-Making, Content Marketing, Persona Development

      4.6
      Rating, 4.6 out of 5 stars
      ·
      22 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      Saïd Business School, University of Oxford

      Foundations of Sustainability and ESG

      Skills you'll gain: Environmental Social And Corporate Governance (ESG), Corporate Sustainability, Stakeholder Engagement, Governance, Business Metrics, Sustainability Reporting, Business Reporting, Stakeholder Management, Environmental Issue, Business Ethics, Investments, Environmental Policy, Diversity and Inclusion

      4.8
      Rating, 4.8 out of 5 stars
      ·
      28 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Performing Data Definition and Manipulation in SQL

      Skills you'll gain: SQL, Database Design, Database Management, Relational Databases, Data Manipulation, Databases, Data Import/Export, PostgreSQL, Database Management Systems, Data Integrity

      4.6
      Rating, 4.6 out of 5 stars
      ·
      111 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      B

      Banco Interamericano de Desarrollo

      Natural Disaster Risk in Infrastructure Projects

      Skills you'll gain: Risk Analysis, Project Risk Management, Risk Management, Mitigation, Disaster Recovery, Environmental Resource Management, Civil Engineering, Statistical Analysis, Vulnerability, Economic Development, Spatial Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      162 reviews

      Beginner · Course · 1 - 4 Weeks

    1…388389390…834

    In summary, here are 10 of our most popular customer communications management courses

    • Managing Innovation: Ambidexterity, Teams and Leading Change: University of Illinois Urbana-Champaign
    • Creating a Technology Startup Company: University of Colorado Boulder
    • Fandom and Popular Culture in the Digital Age: University of Colorado Boulder
    • Escalamiento exitoso e Innovación en los Negocios: Pontificia Universidad Católica de Chile
    • Innovation and International Strategy: Illinois Tech
    • Feedback Skills: Packt
    • Spring Data Repositories: LearnQuest
    • Health, Society, and Wellness in COVID-19 Times : University of Colorado Boulder
    • Introduction to Digital Marketing: IBM
    • Foundations of Sustainability and ESG: Saïd Business School, University of Oxford

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Do Not Sell/Share
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok