Skills you'll gain: Technical Communication, Technical Writing, Technical Documentation, Writing and Editing, Software Documentation, Proofreading, Writing, Report Writing, Usability, Target Audience, Prompt Engineering, Style Guides, Artificial Intelligence, Research, Design, User Experience, Document Management, Quality Assurance, User Research, Research Methodologies

Skills you'll gain: Economics, Policy, and Social Studies, Policy Development, Public Policies, Policy Analysis, Financial Policy, Behavioral Economics, Political Sciences, Economics, Environmental Policy, Market Dynamics, Public Affairs, Governance, Program Implementation, Decision Making

Skills you'll gain: Customer Success Management, Software As A Service, Customer Retention, Business Modeling, Customer experience strategy (CX), Customer Relationship Management, Business Transformation, Business Strategies, Technology Strategies, Revenue Management, Service Level Agreement, Cloud Services, Consumer Behaviour

Skills you'll gain: Persuasive Communication, Public Speaking, Verbal Communication Skills, Storytelling, Driving engagement, Communication Strategies, Action Oriented, Constructive Feedback, Non-Verbal Communication

Skills you'll gain: Social Media Content, Social Media Management, Social Media, Content Creation, Social Media Marketing, Content Performance Analysis, Social Media Strategy, Social Media Campaigns, Content Management, Instagram, Drive Engagement, Digital Media Strategy, Content Strategy, Facebook, Brand Management, Customer Engagement

Skills you'll gain: Data Governance, Data Ethics, Data Warehousing, Extract, Transform, Load, Data Quality, Data Management, Tableau Software, Data Lakes, Data Architecture, Data Literacy, Data Storage, Data Modeling, Data Infrastructure, Databases, Business Intelligence, Data Integrity, Spreadsheet Software, Database Management, Relational Databases

Skills you'll gain: Data Storytelling, Storytelling, Marketing Communications, Data Visualization, Brand Strategy, Strategic Communication, Presentations, Content Creation, Branding, Driving engagement, Content Strategy, Target Audience

Skills you'll gain: Cost Management, Project Risk Management, Earned Value Management, Project Performance, Timelines, Risk Management, Budget Management, Work Breakdown Structure, Project Controls, Communication Planning, Procurement, Scheduling, Sustainable Development, Scope Management, Project Planning, Project Management, Human Resources Management and Planning

Skills you'll gain: Process Mapping, Business Process, Operational Efficiency, Business Process Improvement, Process Optimization, Customer experience improvement, Operational Analysis, Technology Strategies, Competitive Analysis, Business Strategy

Skills you'll gain: Presentations, Canva (Software), Sales Presentation, Data Visualization, Graphic Design, Content Creation

Skills you'll gain: Campaign Management, Strategic Communication, Advertising, Marketing Communications, Resource Allocation, Media Strategy, Brand Management, Earned Media, Communication Strategies, Owned Media, Public Relations, Shared Media, Key Performance Indicators (KPIs), Goal Setting, Target Audience, Research and Design, Research, Market Research

Skills you'll gain: Sanitation, Water Resource Management, Environmental Policy, Policy Analysis, Economics, Policy, and Social Studies, Public Health, Community Development, Health Equity, Behavioral Economics, Case Studies, Revenue Management, Regulatory Affairs, Innovation