Skills you'll gain: Verbal Communication Skills, Cultural Sensitivity, Public Speaking, English Language, Vocabulary, Business Communication, Communication, Interpersonal Communications, Social Skills, Professionalism, Active Listening, Grammar

Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, Customer Support, Customer experience improvement, Customer Engagement, Personalized Service, Operational Efficiency, Technology Strategies, Business Process Automation, Data Ethics, Automation, Business Ethics

Skills you'll gain: Risk Management, Risk Analysis, Financial Analysis, Portfolio Management, Return On Investment, Investment Management

Skills you'll gain: Language Competency, Language Learning, Vocabulary, Oral Comprehension, Grammar

Skills you'll gain: Revenue Recognition, Accrual Accounting, Bookkeeping, Accounting, Generally Accepted Accounting Principles (GAAP), Income Statement, Financial Statements

Skills you'll gain: Customer Support, Service Level Agreement, Customer Service, Help Desk Support, Technical Support, Problem Solving, Verbal Communication Skills, Conscientiousness, Communication, Resourcefulness, Rapport Building, Active Listening, Empathy, Process Management

Skills you'll gain: Capital Budgeting, Business Valuation, Financial Analysis, Financial Modeling, Return On Investment, Financial Market, Finance, Investment Banking, Corporate Finance, Risk Management

Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Service, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Personalized Service

Skills you'll gain: Generative AI, Customer Insights, AI Personalization, Customer Analysis, ChatGPT, Customer experience strategy (CX), Real Time Data, Data-Driven Decision-Making, Predictive Analytics, Artificial Intelligence, Consumer Behaviour, Analysis, Design

Skills you'll gain: Calculus, Engineering Calculations, Mathematical Theory & Analysis, Algebra, Advanced Mathematics, Applied Mathematics, Derivatives

Skills you'll gain: Customer Success Management, Salesforce, Dashboard, Sales Operations, Sales Enablement, Customer Relationship Management, Data Visualization, Customer Support, Sales Management, Customer and Client Support, Customer Service, Sales Strategy, Performance Reporting, Business Reporting, Data-Driven Decision-Making

Skills you'll gain: Cloud Security, Microsoft Azure, Threat Management, Security Controls, Security Information and Event Management (SIEM), Key Management, Continuous Monitoring, Role-Based Access Control (RBAC), Virtual Environment, Query Languages