
Skills you'll gain: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Process Mapping, Key Performance Indicators (KPIs), Hospitality Management, Hospitality, Customer Analysis, Innovation, Customer Insights, Corporate Sustainability, Continuous Improvement Process, Feasibility Studies, Collaboration, Empathy
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Service, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Personalized Service
Beginner · Course · 1 - 4 Weeks

Akamai Technologies, Inc.
Skills you'll gain: Endpoint Security, Incident Response, Network Security, Vulnerability Scanning, Computer Security Incident Management, Security Management, Penetration Testing, Cybersecurity, Authentications, Vulnerability Assessments, Encryption, Firewall, Identity and Access Management, Hardening, Threat Detection, Disaster Recovery, Public Key Infrastructure, Mobile Security, Risk Management Framework, Risk Management
Beginner · Course · 1 - 3 Months

L&T EduTech
Skills you'll gain: Pump Stations, Blueprint Reading, Process Flow Diagrams, Hydraulics, Building Services Engineering, Engineering Drawings, Safety Standards, Structural Analysis, System Requirements, Engineering Calculations, Technical Standard
Intermediate · Course · 1 - 4 Weeks
Northeastern University
Skills you'll gain: Value-Based Care, Care Management, Healthcare Industry Knowledge, Health Policy, Medicaid, Stakeholder Analysis, Payment Systems, Medicare, Performance Measurement, Cost Management, Insurance, Risk Management, Innovation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Unsupervised Learning, Applied Machine Learning, Plotly, Data Visualization, Machine Learning, Social Sciences, Socioeconomics, Machine Learning Algorithms, Scikit Learn (Machine Learning Library), Exploratory Data Analysis, Data Analysis, Python Programming
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Microsoft Office, Document Management, Business Writing, Visualization (Computer Graphics), Data Management, Business Communication, Business Development
Beginner · Guided Project · Less Than 2 Hours

Macquarie University
Skills you'll gain: Criminal Investigation and Forensics, Investigation, Cybersecurity, Data Ethics, Data Security, Cyber Governance, Cyber Security Policies, Digital Assets, Computer Security, Security Testing, Cyber Risk, Incident Management
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Health Disparities, Health Equity, Social Justice, Social Determinants Of Health, Public Health, Health Systems, Health Policy, Healthcare Industry Knowledge, Diversity Awareness, Health Care, Community Health, Sociology, Biology
Beginner · Course · 1 - 3 Months

Skills you'll gain: Diversity and Inclusion, Workplace inclusivity, Cultural Diversity, Empathy, Law, Regulation, and Compliance, Security Awareness, Advocacy, Professionalism, Conflict Management, Accountability, Investigation
Intermediate · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Generative AI, Data Literacy, Data-Driven Decision-Making, Data Analysis, Exploratory Data Analysis, Descriptive Statistics, Prompt Engineering, Analytical Skills, Artificial Intelligence, Probability & Statistics, Decision Making
Beginner · Course · 1 - 4 Weeks

Rutgers the State University of New Jersey
Skills you'll gain: Purchasing, Procurement, Strategic Sourcing, Target Audience, Supply Chain Management
Beginner · Course · 1 - 4 Weeks