• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Service And Communication
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn career credentials while taking courses that count towards your Master’s degree.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.
    Complete graduate-level learning without committing to a full degree program.
    Earn a university-issued career credential in a flexible, interactive format.
    Graduate level learning within reach.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "customer service and communication"

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Migrating to Cloud SQL from Amazon RDS for MySQL Using Database Migration Service

      Skills you'll gain: Data Migration, MySQL, Amazon Web Services, Data Import/Export, Google Cloud Platform, Databases, Relational Databases

      4.4
      Rating, 4.4 out of 5 stars
      ·
      21 reviews

      Advanced · Project · Less Than 2 Hours

    • Status: Preview
      Preview
      J

      Johns Hopkins University

      Design and Interpretation of Clinical Trials

      Skills you'll gain: Clinical Trials, Clinical Research, Scientific Methods, Medical Science and Research, Biostatistics, Data Collection, Ethical Standards And Conduct, Regulatory Compliance, Sample Size Determination, Statistical Methods, Statistical Analysis, Statistical Hypothesis Testing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      4.3K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Developing Interpersonal Skills

      Skills you'll gain: Active Listening, Interpersonal Communications, Conflict Management, Constructive Feedback, Social Skills, Trustworthiness, Relationship Building, Business Communication, Collaboration, Communication, Communication Strategies, Professional Development, Empathy, Assertiveness, Emotional Intelligence, Influencing, People Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.7K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      Project Management in Healthcare : Tools and Tactics

      Skills you'll gain: Continuous Improvement Process, Risk Management, Project Coordination, Health Care Procedure and Regulation, Project Management Software, Workflow Management, Project Management, Collaborative Software, Collaboration, Team Oriented, Project Implementation, Health Technology, Regulatory Compliance, Compliance Management, Key Performance Indicators (KPIs), Operational Efficiency

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      Universidad Autónoma Metropolitana

      Reading and Comprehension of Text in English

      Skills you'll gain: Vocabulary, Literacy, Oral Comprehension, English Language, Language Competency, Language Learning

      4.1
      Rating, 4.1 out of 5 stars
      ·
      81 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      T

      Tally Education and Distribution Services Private Limited

      Principles of Accounts Payable and Receivable Management

      Skills you'll gain: Accounts Payable and Receivable, Accounting Software, Bookkeeping, Budgeting, Inventory Management System, Order Management, Accounting, Inventory Control, Cost Management, Financial Reporting, Sales Support, Profit and Loss (P&L) Management, Financial Accounting

      4.6
      Rating, 4.6 out of 5 stars
      ·
      61 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free
      Free
      P

      Princeton University

      Computer Science: Algorithms, Theory, and Machines

      Skills you'll gain: Theoretical Computer Science, Data Structures, Computer Science, Computer Architecture, Algorithms, Programming Principles, Computational Logic, Computational Thinking, Java Programming, Computer Hardware

      4.7
      Rating, 4.7 out of 5 stars
      ·
      721 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Preview
      Preview
      C

      Columbia University

      Economics of Money and Banking

      Skills you'll gain: International Finance, Derivatives, Financial Systems, Balance Sheet, Financial Market, Payment Systems, Banking, Capital Markets, Economics, Market Liquidity, Financial Regulation, Finance, Market Dynamics

      4.9
      Rating, 4.9 out of 5 stars
      ·
      1.7K reviews

      Mixed · Course · 3 - 6 Months

    • Y

      Yale University

      Anatomy of the Head and Spine

      Skills you'll gain: Anatomy, Neurology, Respiration, Radiology, Surgery

      4.8
      Rating, 4.8 out of 5 stars
      ·
      35 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      Y

      Yale University

      Anatomy of the Chest, Neck, Abdomen, and Pelvis

      Skills you'll gain: Cardiology, Anatomy, Obstetrics And Gynecology, Gynecology, Urology, Patient Positioning, Neurology, Pulmonology, Nephrology, Medical Terminology, Pathology, Radiology, General Medical Tests and Procedures, Surgery

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.9K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Solving Problems with Creative and Critical Thinking

      Skills you'll gain: Problem Solving, Critical Thinking and Problem Solving, Creative Problem-Solving, Creative Thinking, Root Cause Analysis, Professional Development, Critical Thinking, Analysis, Personal Development, Decision Making

      4.6
      Rating, 4.6 out of 5 stars
      ·
      634 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      T

      Tally Education and Distribution Services Private Limited

      Financial Business Accounting and MIS Reports

      Skills you'll gain: Accounts Payable and Receivable, Accounting Software, Ledgers (Accounting), Accounting, Financial Accounting, Sales Tax, Financial Statements, Bookkeeping, International Finance, Invoicing, Inventory Management System, Cash Handling, Tax Compliance, Reconciliation, Payment Systems, Banking, Corporate Tax

      4.6
      Rating, 4.6 out of 5 stars
      ·
      47 reviews

      Intermediate · Course · 1 - 3 Months

    1…434445…834

    In summary, here are 10 of our most popular customer service and communication courses

    • Migrating to Cloud SQL from Amazon RDS for MySQL Using Database Migration Service: Google Cloud
    • Design and Interpretation of Clinical Trials: Johns Hopkins University
    • Developing Interpersonal Skills : IBM
    • Project Management in Healthcare : Tools and Tactics: Coursera Instructor Network
    • Reading and Comprehension of Text in English: Universidad Autónoma Metropolitana
    • Principles of Accounts Payable and Receivable Management : Tally Education and Distribution Services Private Limited
    • Computer Science: Algorithms, Theory, and Machines: Princeton University
    • Economics of Money and Banking: Columbia University
    • Anatomy of the Head and Spine : Yale University
    • Anatomy of the Chest, Neck, Abdomen, and Pelvis: Yale University

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Do Not Sell/Share
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok