Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.
Ludwig-Maximilians-Universität München (LMU)
Skills you'll gain: Business Research, Peer Review, Report Writing, Business Consulting, Management Consulting, Analysis, Business Reporting, Data Visualization, Organizational Strategy, Business Analytics, Competitive Analysis, Business Strategy, Presentations
Mixed · Course · 1 - 3 Months

Michigan State University
Skills you'll gain: Unity Engine, Game Design, Video Game Development, User Interface (UI), Software Design, Storytelling, User Experience Design, C# (Programming Language), Animations
Intermediate · Course · 1 - 4 Weeks

The Hong Kong University of Science and Technology
Skills you'll gain: Software Design Patterns, Software Architecture, Software Development Life Cycle, Software Design, Process Driven Development, Software Engineering, Quality Assurance, Systems Development, Systems Analysis, Object Oriented Design, Systems Design, Project Management, Project Planning, Unified Modeling Language
Intermediate · Course · 1 - 3 Months
University of Colorado Boulder
Skills you'll gain: Web Content Accessibility Guidelines, Education Software and Technology, Peer Review, Design Reviews, Interactive Design, User Interface (UI), Interaction Design, Usability, Software Design Patterns, Technical Design, Experience Design, Usability Testing, Technical Documentation, Design Strategies, Technical Writing, Simulations
Beginner · Course · 1 - 3 Months

Skills you'll gain: Web Content Accessibility Guidelines, Usability, Usability Testing, Web Design, Web Development Tools, Test Tools, Web Development, Customer Service
Beginner · Guided Project · Less Than 2 Hours

Vanderbilt University
Skills you'll gain: Database Design, Data Migration, Generative AI, Software Documentation, Dashboard, ChatGPT, Gap Analysis, Database Architecture and Administration, SQL, Business Reporting, Prototyping, Test Data, Performance Testing, Data Quality
Intermediate · Course · 1 - 4 Weeks

École Polytechnique Fédérale de Lausanne
Skills you'll gain: Sanitation, Environmental Engineering, Water Resource Management, Civil Engineering, Sustainable Development, Systems Thinking, Sustainable Technologies, Case Studies, Community Development, Process Flow Diagrams
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Retail Store Operations, Competitive Analysis, Business Strategy, Organizational Strategy, Strategic Thinking, Market Analysis, Organizational Structure, Case Studies, Business Strategies, Strategic Planning, Sustainable Business, Strategic Leadership, Customer Analysis, Organizational Development, Growth Strategies, Intellectual Property, Financial Analysis
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Software Design Patterns, Software Design, C++ (Programming Language), Software Architecture, Programming Principles, Object Oriented Programming (OOP), Maintainability, Prototyping, Database Application
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Azure DevOps, DevOps, Agile Methodology, Continuous Delivery, Collaborative Software, CI/CD, Microsoft Azure, Software Development, Application Performance Management, Version Control
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: CI/CD, Integration Testing, Docker (Software), Java, Cloud Deployment, Containerization, Software Design Patterns, Microservices
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Business Modeling, Design Thinking, Innovation, Ideation, Entrepreneurship, Business Strategy, Customer Insights, Market Opportunities, Product Management, Creativity, Product Strategy, Value Propositions, Fundraising
Intermediate · Course · 1 - 3 Months