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  • Hospitality And Guest Experience Management

Results for "hospitality and guest experience management"


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    B

    Board Infinity

    Quality Improvement and Management

    Skills you'll gain: Quality Management, ISO 9000 Series, Statistical Process Controls, Product Quality (QA/QC), Quality Improvement, Service Improvement, Customer experience improvement, Continuous Quality Improvement (CQI), Quality Control, User Feedback, Kaizen Methodology, Operational Excellence, Continuous Improvement Process, Process Improvement, Six Sigma Methodology

    4.3
    Rating, 4.3 out of 5 stars
    ·
    344 reviews

    Beginner · Course · 1 - 4 Weeks

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    U

    Università Bocconi

    Management of Fashion and Luxury Companies

    Skills you'll gain: Annual Reports, Retail Store Operations, Brand Management, Case Studies, Global Marketing, Brand Strategy, Communication Strategies, Marketing Management, Business Modeling, Business Strategy, New Business Development, E-Commerce, Consumer Behaviour, Market Trend, Product Development

    4.7
    Rating, 4.7 out of 5 stars
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    6.2K reviews

    Mixed · Course · 1 - 3 Months

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    S

    Starweaver

    Foundations of Hotel Budgeting and Forecasting

    Skills you'll gain: Advanced Analytics, Hospitality Management, Budgeting, Financial Forecasting, Variance Analysis, Operating Budget, Corporate Sustainability, Revenue Management, Demand Planning, Financial Analysis, Performance Analysis, Trend Analysis, Sustainability Reporting, Applied Machine Learning, Analysis, Strategic Decision-Making, Key Performance Indicators (KPIs), Benchmarking

    Beginner · Course · 1 - 3 Months

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    E

    ESSEC Business School

    Hôtel “De l'étoile” - a hotel in crisis?

    Skills you'll gain: Revenue Management, Competitive Analysis, Stakeholder Communications, Hospitality Management, Hotel Operations, Financial Analysis, Strategic Planning, Presentations, Case Studies, Business Planning, Brand Management, Market Analysis, Profit and Loss (P&L) Management, Decision Making

    4.6
    Rating, 4.6 out of 5 stars
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    113 reviews

    Mixed · Course · 1 - 4 Weeks

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    S

    S.P. Jain Institute of Management and Research

    Marketing Management

    Skills you'll gain: Product Strategy, Strategic Marketing, Marketing Management, Marketing Strategies, Consumer Behaviour, Target Market, Marketing Communications, Product Lifecycle Management, Integrated Marketing Communications, Marketing Analytics, Brand Strategy, Marketing Channel, Market Analysis, Price Negotiation, Value Propositions

    4.7
    Rating, 4.7 out of 5 stars
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    31 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    K

    Kennesaw State University

    Managing Customer Expectations with Jagdish Sheth

    Skills you'll gain: Customer Retention, Expectation Management, Brand Loyalty, Customer Relationship Management, Human Resource Strategy, Diversity Marketing, Customer Analysis, Target Market, Customer Insights, Market Share, Consumer Behaviour

    4.8
    Rating, 4.8 out of 5 stars
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    31 reviews

    Beginner · Course · 1 - 4 Weeks

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    D

    Dubai College of Tourism

    Introduction to Budgeting for Events

    Skills you'll gain: Budget Management, Budgeting, Cost Management, Return On Investment, Event Planning, Operating Budget, Cost Estimation, Event Management, Expense Management, Profit and Loss (P&L) Management, Financial Analysis, Revenue Forecasting

    4.3
    Rating, 4.3 out of 5 stars
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    30 reviews

    Beginner · Course · 1 - 4 Weeks

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    U

    Universitat Autònoma de Barcelona

    Sustainable high-end tourism

    Skills you'll gain: Customer Insights, Hospitality Management, Hospitality, Service Design, Customer experience improvement, Sustainable Business, Personalized Service, Sustainable Development, Strategic Marketing, Marketing, Corporate Sustainability, Consumer Behaviour, Marketing Strategy and Techniques, Environmental Social And Corporate Governance (ESG), Innovation

    4.7
    Rating, 4.7 out of 5 stars
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    42 reviews

    Intermediate · Course · 1 - 3 Months

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    U

    Universidad de Palermo

    Introducción a la Hotelería y el Turismo

    Skills you'll gain: Hospitality, Digital Transformation, Sustainable Development, Cultural Diversity, Socioeconomics, Environmental Issue, Environment and Resource Management, Economic Development, Consumer Behaviour, Technology Strategies, Climate Change Adaptation, Market Dynamics

    4.5
    Rating, 4.5 out of 5 stars
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    23 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    Y

    Yonsei University

    International Hospitality & Healthcare Services Marketing

    Skills you'll gain: Hospitality Management, Hospitality, Customer Service, Customer experience strategy (CX), Healthcare Industry Knowledge, Product Marketing, Service Management, Innovation, Customer experience improvement, Revenue Management, Business Marketing, Marketing, Health Care

    4.7
    Rating, 4.7 out of 5 stars
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    548 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    ESSEC Business School

    Demand management: Breaking down today’s commercial silos

    Skills you'll gain: Revenue Management, Hospitality Management, Digital Marketing, Data-Driven Decision-Making, Demand Generation, Hotel Operations, Asset Management, Marketing, Customer Demand Planning, Forecasting, Business Valuation, Return On Investment

    4.7
    Rating, 4.7 out of 5 stars
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    369 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    I

    IESE Business School

    How to Build an Effective Service Company

    Skills you'll gain: Lean Methodologies, Workforce Management, Service Design, Business Process, Operations Management, Process Optimization, Operational Analysis, Service Management, Operational Efficiency, Staff Management, Sustainable Business, Quality Improvement, Process Flow Diagrams, Capacity Management, Client Services, Case Studies, Decision Making

    4.4
    Rating, 4.4 out of 5 stars
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    25 reviews

    Beginner · Course · 1 - 3 Months

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In summary, here are 10 of our most popular hospitality and guest experience management courses

  • Quality Improvement and Management: Board Infinity
  • Management of Fashion and Luxury Companies: Università Bocconi
  • Foundations of Hotel Budgeting and Forecasting: Starweaver
  • Hôtel “De l'étoile” - a hotel in crisis? : ESSEC Business School
  • Marketing Management: S.P. Jain Institute of Management and Research
  • Managing Customer Expectations with Jagdish Sheth: Kennesaw State University
  • Introduction to Budgeting for Events : Dubai College of Tourism
  • Sustainable high-end tourism: Universitat Autònoma de Barcelona
  • Introducción a la Hotelería y el Turismo: Universidad de Palermo
  • International Hospitality & Healthcare Services Marketing: Yonsei University

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