
Arizona State University
Skills you'll gain: Purchasing, English Language, Business Communication, Business Writing, Auditing, Negotiation, Business Ethics, Verbal Communication Skills, Forecasting, Budgeting, Influencing, Financial Acumen, Literacy, Vocabulary
Intermediate · Course · 1 - 3 Months

Banco Interamericano de Desarrollo
Skills you'll gain: Childhood Education and Development, Child Development, Student-Centred Learning, Working With Children, Pedagogy, Student Engagement, Teaching, Education and Training, Mathematics Education, Diversity Awareness, Instructional Strategies, Human Development, Human Learning, Parent Communication, Curriculum Development, Program Evaluation, Economics, Policy, and Social Studies, Policy Development, Socioeconomics, User Feedback
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: UI/UX Research, User Interface and User Experience (UI/UX) Design, User Experience, User Centered Design, Usability, User Flows, User Interface (UI) Design, Responsive Web Design, Interaction Design, Typography, Prototyping, Persona Development, Color Theory
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Computer Security Incident Management, Incident Management, Incident Response, Security Management, Threat Management, Security Strategy, Event Monitoring, Security Information and Event Management (SIEM), Cyber Attacks, Continuous Monitoring, Enterprise Security, Security Awareness, Cyber Operations, Information Technology Operations, Automation, Systems Integration
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Technical Support and Services, Technical Support, Customer Support, Help Desk Support, Negotiation, Relationship Building, Business Relationship Management, Professional Networking, Verbal Communication Skills, Knowledge Transfer, Constructive Feedback, Initiative and Leadership, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

Minnesota State University, Mankato
Skills you'll gain: Research, Usability Testing, Usability, Research Methodologies, User Research, Writing and Editing, User Feedback, Report Writing, Web Content Accessibility Guidelines, User Experience Design, Prompt Engineering, Persona (User Experience), User Experience, Analysis
Beginner · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Email Automation, Prompt Engineering, ChatGPT, Productivity Software, HubSpot CRM, Business Process Automation, Google Sheets, Workflow Management, Automation, Data Pipelines, Large Language Modeling, Unstructured Data
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Employee Surveys, User Accounts, Social Media, User Feedback, Data Sharing, Presentations, Data Analysis Software
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Facebook, Customer experience improvement, Organizational Skills, Social Media, Social Media Management, Customer Engagement, Social Media Marketing, Photo Editing, E-Commerce, Customer Service, Product Knowledge, Marketing, Digital Marketing
Intermediate · Guided Project · Less Than 2 Hours
Skills you'll gain: Customer experience strategy (CX), Responsible AI, Customer Engagement, Predictive Analytics, Personalized Service, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Generative AI, Return On Investment
Intermediate · Course · 1 - 4 Weeks

The State University of New York
Skills you'll gain: Strategic Communication, Peer Review, Professional Development, Employee Coaching, Communication Strategies, Collaboration, Personal Development, Social Media Content, Content Creation, Coaching, Self-Awareness, Brand Management, Digital Assets, Goal Setting, Branding, LinkedIn, Marketing Strategies, Investigation, Business Research
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Employee Surveys, Analysis, User Feedback, Employee Training, Events and Conferences, Program Evaluation, Event Marketing, User Accounts
Beginner · Guided Project · Less Than 2 Hours