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Results for "3. understand why shaping customer expectations requires a unique skillset"
University of Illinois Urbana-Champaign
Skills you'll gain: Customer Insights, Design Thinking, New Product Development, Customer experience strategy (CX), Customer experience improvement, Product Development, Customer Analysis, Consumer Behaviour, Business Research, User Research, Persona Development, Product Management, Market Research, Process Mapping, Product Strategy, Innovation, Analysis, Needs Assessment
- Status: Free Trial
Skills you'll gain: Design Thinking, Product Development, Product Roadmaps, Go To Market Strategy, Product Lifecycle Management, Agile Methodology, Product Strategy, Stakeholder Management, Product Design, New Product Development, Interviewing Skills, Storytelling, Cross-Functional Collaboration, User Story, Data Visualization Software, Competitive Analysis, Analysis, Portfolio Management, Microsoft Excel, Market Analysis
University of Illinois Urbana-Champaign
Skills you'll gain: New Product Development, Product Development, Design Thinking, Market Research, Quantitative Research, Product Management, Customer Insights, Consumer Behaviour, Market Analysis, Target Market, Forecasting, Innovation, Needs Assessment, Analysis, Data Collection, Technology Solutions
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Prompt Engineering, Email Marketing, Generative AI Agents, Persona Development, AI Personalization, Personalized Service, ChatGPT, Customer Insights, Target Audience, Marketing Automation, Content Creation
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Target Audience, Marketing, Value Propositions, Global Marketing, Search Engine Optimization, Diversity Marketing, Content Marketing, Brand Strategy, Marketing Planning, Marketing Strategies, Branding, Marketing Analytics, Data-Driven Decision-Making, Social Media Marketing, Market Research, Consumer Behaviour, Customer Engagement
- Status: Free Trial
Kennesaw State University
Skills you'll gain: Sales Prospecting, Prospecting and Qualification, Cold Calling, Customer Relationship Building, Sales Process, Needs Assessment, Sales Pipelines, Sales Strategy, Verbal Communication Skills, Lead Generation, Communication, Relationship Management, Customer Engagement, Value Propositions
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Generative AI, Team Oriented, Customer experience improvement, Self Service Technologies, Automation, Prompt Engineering, Customer Service, Cross-Functional Collaboration, Artificial Intelligence, Customer Data Management, Customer Communications Management, Business Ethics
Coursera Project Network
Skills you'll gain: HubSpot CRM, Digital Transformation, Customer Relationship Management, Customer Support, Business Transformation, Process Analysis, Business Systems, Technology Strategies, Process Improvement, Business Development
- Status: NewStatus: Free Trial
University of Minnesota
Skills you'll gain: Storytelling, Communication Strategies, Communication, Verbal Communication Skills, Persuasive Communication, Public Speaking, Empathy, Tactfulness, Cultural Diversity, Cultural Responsiveness, Active Listening, Diversity Awareness, Non-Verbal Communication
- Status: Free Trial
Coursera Instructor Network
Skills you'll gain: Customer Insights, Customer experience strategy (CX), Generative AI, User Feedback, Customer Data Management, Personalized Service, Customer Engagement, Business Intelligence, Trend Analysis, Data-Driven Decision-Making, Strategic Thinking, Predictive Analytics, Data Analysis, Artificial Intelligence
- Status: Free Trial
Kennesaw State University
Skills you'll gain: Overcoming Objections, Sales Presentation, Sales, Sales Process, Sales Strategy, Solution Selling, Customer Relationship Building, Prospecting and Qualification, Rapport Building, Product Demonstration, Negotiation, Product Knowledge, Setting Appointments, Return On Investment, Cost Benefit Analysis
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Big Data, Generative AI, Customer Insights, Data Processing, Market Research, Data Science, Market Analysis, Marketing Analytics, Data Analysis, Data-Driven Decision-Making, Consumer Behaviour, Predictive Analytics, Business Strategy
In summary, here are 10 of our most popular 3. understand why shaping customer expectations requires a unique skillset courses
- Customer Insights: New Product Development Orientation: University of Illinois Urbana-Champaign
- Mastering Product Management Interviews: A Strategic Guide: Board Infinity
- Customer Insights: Quantitative Techniques: University of Illinois Urbana-Champaign
- Using GenAI for Tailored Customer Emails: Coursera Instructor Network
- Effective Marketing in the Global Marketplace: Coursera Instructor Network
- Professional Selling: Step 2 - Prepare Like a High-Performer: Kennesaw State University
- GenAI for Customer Service Teams: Coursera Instructor Network
- Customer Support digital transformation with HubSpot: Coursera Project Network
- Communicating to Diverse Audiences: University of Minnesota
- GenAI for Customer Insights: Coursera Instructor Network