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Results for "customer value mapping"
- Status: Free Trial
Skills you'll gain: Stakeholder Engagement, Customer Engagement, Consultative Approaches, Stakeholder Communications, SAP Applications, Solution Selling, Technical Consulting, Customer Insights, Technology Roadmaps, Process Analysis, Business Analysis, Project Management, Business Requirements
Knowledge Accelerators
Skills you'll gain: Customer Support, Service Level Agreement, Customer Service, Help Desk Support, Technical Support, Problem Solving, Verbal Communication Skills, Conscientiousness, Communication, Resourcefulness, Rapport Building, Active Listening, Empathy, Process Management
Coursera Project Network
Skills you'll gain: HubSpot CRM, Digital Transformation, Customer Relationship Management, Customer Support, Business Transformation, Process Analysis, Technology Strategies, Process Improvement, Business Development
Coursera Project Network
Skills you'll gain: Process Mapping, Project Design, Content Creation, Presentations, User Accounts, Business
- Status: Free Trial
University of Houston
Skills you'll gain: Medicare, Care Management, Medical Management, Primary Care, Health Systems, Health Care Administration, Nursing Management, Health Care, Healthcare Industry Knowledge, Health Care Procedure and Regulation, Health Policy, Long Term Care, Value Propositions, Patient Education and Support, Continuous Quality Improvement (CQI), Systems Of Measurement
- Status: Free Trial
ESSEC Business School
Skills you'll gain: Marketing Analytics, Customer Analysis, Business Marketing, Advanced Analytics, Marketing Strategies, Business Analytics, Market Research, Customer Insights, R Programming, Data-Driven Decision-Making, Target Market, Data Analysis, Predictive Analytics, Statistical Analysis, Statistical Modeling, Predictive Modeling, Customer Relationship Management, Statistical Methods, Data Manipulation
- Status: Free Trial
Fundação Instituto de Administração
Skills you'll gain: Sales Management, Sales Strategy, Sales, Conflict Management, Marketing, Marketing Planning, Strategic Marketing, Marketing Effectiveness, Organizational Strategy, Product Promotion, Cross-Functional Collaboration, Gap Analysis
- Status: Preview
IE Business School
Skills you'll gain: Market Opportunities, Market Analysis, Market Research, Competitive Analysis, Marketing Management, Market Intelligence, Strategic Decision-Making, Customer Analysis, Marketing Strategies, Marketing, Strategic Thinking, Business Strategy, Analysis, Business Analysis
- Status: Free Trial
University of Houston
Skills you'll gain: ICD Coding (ICD-9/ICD-10), Medical Billing and Coding, Revenue Cycle Management, Health Information Management, Payment Systems, Quality Assessment, Health Care, Strategic Partnership, Health Care Procedure and Regulation, Healthcare Industry Knowledge, Medicare, Risk Management, Public Health
- Status: Free Trial
Coursera Instructor Network
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Inquiries, Personalized Service, Customer Insights, Customer Retention, Business Analytics, ChatGPT, Generative AI Agents, User Feedback, Client Support, Analytics, Self Service Technologies, Automation
- Status: Free Trial
Coursera Instructor Network
Skills you'll gain: Value Propositions, Product Knowledge, Business Marketing, Business Strategy, Business Modeling, Competitive Analysis, Communication, Innovation, Customer Analysis, Strategic Communication, Market Analysis
- Status: NewStatus: Free Trial
Skills you'll gain: Customer experience improvement, Information Technology Infrastructure Library, IT Service Management, Service Management, Continuous Improvement Process, Service Improvement, Agile Methodology, Governance, User Feedback, Innovation, Process Improvement and Optimization, Automation
In summary, here are 10 of our most popular customer value mapping courses
- SAP Customer Engagement and Discovery:Â SAP
- Customer Service Fundamentals:Â Knowledge Accelerators
- Customer Support digital transformation with HubSpot:Â Coursera Project Network
- Create a Process Map using a Canva Template:Â Coursera Project Network
- Value-Based Care: Introduction to Value-Based Care and the U.S. Healthcare System:Â University of Houston
- Foundations of marketing analytics:Â ESSEC Business School
- Sales & Marketing Alignment: Fundação Instituto de Administração
- Marketing Management Essentials: Market Analysis:Â IE Business School
- Value-Based Care: Reimbursement Models:Â University of Houston
- GenAI for Customer Communication:Â Coursera Instructor Network