
Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, LinkedIn, Communication
Beginner · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Negotiation, Conflict Management, Behavioral Economics, Decision Making, Relationship Building, Communication, Business Administration, Active Listening
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Goal Setting, Interviewing Skills, Negotiation, Workforce Planning, Professional Development, Productivity, Compensation and Benefits, Recruitment, Technical Management, Communication, Critical Thinking and Problem Solving
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Survey Creation, Surveys, Interviewing Skills, Research Design, Data Collection, Qualitative Research, Research, Research Methodologies, Quantitative Research
Intermediate · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Learning Styles, Learning Strategies, Time Management, Personal Integrity, Organizational Skills, Active Listening, Literacy, Communication, Higher Education, Interpersonal Communications, Student Engagement, Blended Learning
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Product Management, Cross-Functional Collaboration, Product Roadmaps, Product Strategy, Product Lifecycle Management, Product Development, Analysis, Stakeholder Management, Decision Making, Innovation, Market Analysis, Agile Methodology, Key Performance Indicators (KPIs), Prioritization
Beginner · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Performance Appraisal, Constructive Feedback, Employee Performance Management, People Management, Expectation Management, Conflict Management, Professionalism, Emotional Intelligence, Active Listening, Goal Setting
Intermediate · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: Project Management, Intercultural Competence, Professional Development, Leadership, Cultural Diversity, Collaboration, Communication Strategies, Self-Awareness, Personal Development, Adaptability, Emotional Intelligence, Goal Setting
Beginner · Course · 1 - 3 Months

Politecnico di Milano
Skills you'll gain: Grant Writing, Public Speaking, Verbal Communication Skills, Critical Thinking, Communication, Writing, Persuasive Communication, Concision
Beginner · Course · 1 - 3 Months

University of Pennsylvania
Beginner · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Meeting Facilitation, Productivity, Team Building, Collaboration, Organizational Effectiveness, Team Leadership, Discussion Facilitation, Team Motivation, Conflict Management, Goal Setting, Active Listening
Beginner · Course · 1 - 4 Weeks

University of Western Australia
Beginner · Course · 1 - 4 Weeks