Change management courses can help you learn effective communication strategies, stakeholder engagement techniques, and the principles of organizational change. You can build skills in assessing change impact, developing change plans, and fostering a culture of adaptability. Many courses introduce tools like stakeholder analysis frameworks, change readiness assessments, and project management software, which help you apply these skills to practical work and ensure successful transitions within organizations.
Skills you'll gain: Customer experience strategy (CX), Responsible AI, Customer experience improvement, Customer Engagement, Predictive Analytics, Personalized Service, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Generative AI
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Dashboard, Pivot Tables And Charts, Microsoft Excel, Data Visualization, Spreadsheet Software, Interactive Data Visualization, Excel Formulas, Data Visualization Software, Metadata Management, Data Analysis
Beginner · Guided Project · Less Than 2 Hours

Salesforce
Skills you'll gain: Sales Pipelines, Sales Process, Customer Relationship Management, Salesforce, Customer Success Management, Sales Development, Customer Relationship Management (CRM) Software, Sales Support, Sales Operations, Sales Management, Campaign Management, Lead Generation, Data Visualization, Closing (Sales), Order Management, Product Knowledge, B2B Sales, Customer Support, Sales, Dashboard
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Microsoft Azure, Internet Of Things, Cloud Development, Cloud Storage, Data Storage, Microsoft Visual Studio, Network Routing
Intermediate · Guided Project · Less Than 2 Hours

Board Infinity
Skills you'll gain: Teradata SQL, SQL, Stored Procedure, Transaction Processing, Query Languages, Performance Tuning, Database Management, Data Manipulation, Data Security, Extract, Transform, Load, Database Architecture and Administration, Data Transformation, Data Storage, Relational Databases, Solution Design, Database Management Systems, Data Import/Export, Database Design, System Implementation, Mainframe Computing
Intermediate · Specialization · 1 - 3 Months

Simplilearn
Skills you'll gain: Jenkins, CI/CD, Continuous Integration, Application Deployment, Continuous Deployment, Software Configuration Management, User Accounts, Git (Version Control System), Role-Based Access Control (RBAC), Software Installation, System Configuration
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Looker (Software), Interactive Data Visualization, Dashboard, Data Visualization Software, Data Presentation, Exploratory Data Analysis, Data Access, Data Analysis, Analysis, Google Cloud Platform, Data Management
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Prometheus (Software), Google Cloud Platform, Kubernetes, Application Performance Management, Application Deployment, Cloud Applications
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Dashboard, Return On Investment, HubSpot CRM, Marketing Effectiveness, Marketing Analytics, User Accounts, Marketing, Business Strategy, Business
Beginner · Guided Project · Less Than 2 Hours

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Diversity Equity and Inclusion Initiatives, Workplace inclusivity, Diversity and Inclusion, Talent Acquisition, Diversity Awareness, Cultural Diversity, Diversity Marketing, Advocacy, Recruitment Strategies, Branding, Organizational Strategy
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Policy Development, AI Enablement, Responsible AI, Labor Relations, Workforce Management, Generative AI, Automation, Artificial Intelligence, Business Ethics, Job Analysis, Customer Relationship Management
Beginner · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Case Studies, Financial Planning, Risk Modeling, Land Management, Financial Modeling, Commercial Real Estate, Succession Planning, Regulatory Requirements, Risk Mitigation, Blockchain
Beginner · Specialization · 1 - 3 Months