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Customer Insights Courses

Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.


Popular Customer Insights Courses and Certifications


  • Status: Free Trial
    Free Trial
    T

    The Hong Kong University of Science and Technology

    Software Engineering

    Skills you'll gain: Software Design Patterns, Requirements Analysis, Systems Development Life Cycle, Software Architecture, Acceptance Testing, Software Development Methodologies, Unified Modeling Language, Software Development Life Cycle, Configuration Management, Software Quality Assurance, Debugging, Software Design, Software Engineering, Software Testing, Object Oriented Design, Functional Requirement, Data Modeling, Systems Design, Project Management, Project Planning

    4.6
    Rating, 4.6 out of 5 stars
    ·
    590 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Preview
    Preview
    U

    Università Bocconi

    Gestión de las empresas de alimentación y bebidas

    Skills you'll gain: Food and Beverage, Hospitality Management, Growth Strategies, Global Marketing, Product Marketing, Business Strategy, Consumer Behaviour, Product Management, Brand Management, Innovation, Market Dynamics, Marketing

    4.8
    Rating, 4.8 out of 5 stars
    ·
    866 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    University of Geneva

    Global Health: An Interdisciplinary Overview

    Skills you'll gain: Infectious Diseases, Environmental Science, Environment Health And Safety, Health Disparities, Public Health, International Relations, Epidemiology, Health Policy, Health Care, Socioeconomics, Governance, Sustainable Development, Medical Science and Research, Drug Development, Political Sciences, Pharmaceuticals, Chronic Diseases, Mental Health Diseases and Disorders, Intellectual Property

    4.5
    Rating, 4.5 out of 5 stars
    ·
    495 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    E

    Emory University

    Capstone: Making the Case for AI

    Skills you'll gain: Generative AI, AI Personalization, Marketing Effectiveness, Customer experience strategy (CX), Marketing Strategies, Marketing Analytics, Customer Insights, Content Creation, Artificial Intelligence

    4.4
    Rating, 4.4 out of 5 stars
    ·
    7 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free
    Free
    C

    Coursera

    Synthflow for Beginners: Build a Voice AI Receptionist

    Skills you'll gain: Self Service Technologies, Automation, Setting Appointments, Generative AI Agents, AI Personalization, Calendar Management, Prompt Engineering, Customer Service, Virtual Environment, Customer Inquiries, Customer Communications Management, Scheduling, Greeting Customers, Systems Integration, System Configuration

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of California, Davis

    Health Information Literacy for Data Analytics

    Skills you'll gain: Data Governance, Data Quality, Data Integration, Data Dictionary, Data Validation, Health Informatics, Data Modeling, Extract, Transform, Load, Data Synthesis, Health Systems, Fraud detection, Data Management, Metadata Management, Health Care, Analytics, Clinical Data Management, Healthcare Industry Knowledge, Data Analysis, Health Information Management, Data Literacy

    4.5
    Rating, 4.5 out of 5 stars
    ·
    291 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Smart Analytics, Machine Learning, and AI on Google Cloud

    Skills you'll gain: Google Cloud Platform, MLOps (Machine Learning Operations), Tensorflow, Unstructured Data, Applied Machine Learning, Data Pipelines, Big Data, Machine Learning, Jupyter, Artificial Intelligence

    4.6
    Rating, 4.6 out of 5 stars
    ·
    1.2K reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    IE Business School

    Channel Management and Retailing

    Skills you'll gain: Retail Management, Marketing Channel, Merchandising, Conflict Management, Market Opportunities, Retail Sales, Supply Chain, E-Commerce, Market Dynamics, Vendor Relationship Management, Cross-Channel Marketing, Growth Strategies, Supply Chain Planning, Promotional Strategies, Company, Product, and Service Knowledge, Strategic Partnership, Consumer Behaviour, Customer experience strategy (CX)

    4.5
    Rating, 4.5 out of 5 stars
    ·
    1.1K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    T

    Tecnológico de Monterrey

    Mentalidad Emprendedora

    Skills you'll gain: Innovation, Entrepreneurship, New Business Development, Business Strategy, Business Modeling, Value Propositions, Lean Methodologies, Growth Strategies, Market Opportunities, Product Management, Product Development, Trend Analysis, Customer Insights

    4.8
    Rating, 4.8 out of 5 stars
    ·
    234 reviews

    Advanced · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University at Buffalo

    Safety in the Utility Industry

    Skills you'll gain: Personal protective equipment, Environmental Regulations, Safety Training, Occupational Safety and Health Administration (OSHA), Hazard Analysis, Energy and Utilities, Safety Standards, Hazard Communication (HazCom), Safety and Security, Fire And Life Safety, Regulatory Compliance, First Aid, Emergency Response

    4.7
    Rating, 4.7 out of 5 stars
    ·
    2.4K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    Salesforce

    Lead Management in Salesforce

    Skills you'll gain: Sales Development, Salesforce, Lead Generation, Sales Pipelines, Sales Management, Campaign Management, Sales Process, Sales Operations, Customer Relationship Management (CRM) Software, Data Entry, Data Import/Export

    4.7
    Rating, 4.7 out of 5 stars
    ·
    377 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    N

    Northwestern University

    The Business of Social

    Skills you'll gain: Social Media Marketing, Social Media Management, Social Media Strategy, Social Media, Marketing Effectiveness, Sustainable Business, Performance Measurement, Business Metrics, Customer Engagement, Key Performance Indicators (KPIs), Integrated Marketing Communications, Law, Regulation, and Compliance, A/B Testing, Information Privacy

    4.7
    Rating, 4.7 out of 5 stars
    ·
    821 reviews

    Mixed · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer insights courses

  • Software Engineering: The Hong Kong University of Science and Technology
  • Gestión de las empresas de alimentación y bebidas: Università Bocconi
  • Global Health: An Interdisciplinary Overview: University of Geneva
  • Capstone: Making the Case for AI: Emory University
  • Synthflow for Beginners: Build a Voice AI Receptionist: Coursera
  • Health Information Literacy for Data Analytics: University of California, Davis
  • Smart Analytics, Machine Learning, and AI on Google Cloud: Google Cloud
  • Channel Management and Retailing : IE Business School
  • Mentalidad Emprendedora: Tecnológico de Monterrey
  • Safety in the Utility Industry : University at Buffalo

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