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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • Status: Free Trial
    Free Trial
    C

    CVS Health

    CVS Health Call Center Customer Service

    Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Data Entry, Customer Relationship Building, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Retail Store Operations, Transaction Processing, Cash Register Operation, Communication, Time Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    480 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Preview
    Preview
    U

    University of Toronto

    Mental Health and Resilience for Healthcare Workers

    Skills you'll gain: Resilience, Mental Health, Stress Management, Emotional Intelligence, Mindfulness, Crisis Intervention, Self-Awareness, Behavioral Health, Mental Health Therapies, Positive Behavior Support

    4.8
    Rating, 4.8 out of 5 stars
    ·
    511 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    T

    The University of Edinburgh

    AstroTech: The Science and Technology behind Astronomical Discovery

    Skills you'll gain: Physics, Data Storage Technologies, Emerging Technologies, Technical Communication, Physical Science, Computational Thinking, Image Analysis, Engineering, Scientific, and Technical Instruments, General Science and Research, Data Analysis Software

    4.7
    Rating, 4.7 out of 5 stars
    ·
    1.2K reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    F

    Fred Hutchinson Cancer Center

    Write Smarter with Overleaf and LaTeX

    Skills you'll gain: Collaborative Software, GitHub, Technical Writing, Version Control, Engineering Documentation, Document Management, Technical Documentation, Typography

    4.3
    Rating, 4.3 out of 5 stars
    ·
    140 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    HubSpot: Working with a ticketing system

    Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Gmail, Help Desk Support, Marketing, Sales Support, Client Support

    4.4
    Rating, 4.4 out of 5 stars
    ·
    35 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of California, Irvine

    Database Design and Operational Business Intelligence

    Skills you'll gain: Extract, Transform, Load, Decision Support Systems, Data Warehousing, Data Mining, Database Design, Business Intelligence, Dashboard, Star Schema, Relational Databases, Database Management, Data Visualization Software, Snowflake Schema, Data Visualization, Business Reporting, SAS (Software), Data Modeling, Interactive Data Visualization, SQL, Data Mart, Descriptive Statistics

    4.5
    Rating, 4.5 out of 5 stars
    ·
    237 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Preview
    Preview
    E

    EDUCBA

    Introduction to CATIA V5

    Skills you'll gain: Technical Drawing, Engineering Drawings, Mechanical Drawings, Computer Aided Three-Dimensional Interactive Application (CATIA), Assembly Drawing, 3D Modeling, Mechanical Design, Drafting and Engineering Design, Computer-Aided Design, Visualization (Computer Graphics), File Management, Engineering Design Process, Interoperability, User Interface (UI)

    4.7
    Rating, 4.7 out of 5 stars
    ·
    186 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    University of Geneva

    Troubles du spectre de l'autisme : diagnostic

    Skills you'll gain: Autism Spectrum Disorders, Patient Evaluation, Patient Communication, Parent Communication, Child Development, Psychiatric Assessments, Clinical Assessment, Pediatrics, Family Support, Psychiatry, Working With Children, Mental Health Diseases and Disorders, Patient Observation

    4.9
    Rating, 4.9 out of 5 stars
    ·
    823 reviews

    Intermediate · Course · 1 - 3 Months

  • U

    University of Maryland, College Park

    Hardware Security

    Skills you'll gain: Hardware Design, Security Engineering, Computer Hardware, Hardware Architecture, Threat Modeling, Threat Detection, Cybersecurity, Vulnerability Assessments, Application Specific Integrated Circuits, Exploit development, Cryptography, Systems Design, Encryption, Exploitation techniques, Technical Design, Emerging Technologies

    4.3
    Rating, 4.3 out of 5 stars
    ·
    690 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    Status: AI skills
    AI skills
    I

    IBM

    IBM Digital Marketing and Growth Hacking with GenAI

    Skills you'll gain: Responsible AI, Social Media Management, Social Media, Social Media Marketing, Google Ads, Digital Marketing, Email Marketing, Social Media Strategy, Digital Advertising, Web Analytics and SEO, Online Advertising, Social Media Campaigns, Digital Media Strategy, Paid media, Content Creation, Customer Retention, Search Engine Optimization, Presentations, Instagram, Generative AI

    4.7
    Rating, 4.7 out of 5 stars
    ·
    112 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    T

    Technical University of Munich (TUM)

    Cost Accounting

    Skills you'll gain: Cost Accounting, Management Accounting, Income Statement, Operating Cost, Cost Management, Inventory Accounting, Profit and Loss (P&L) Management, Gross Profit, Strategic Decision-Making, Accounting, Product Planning, Resource Allocation, Product Assortment, Depreciation, Financial Accounting, Production Process, Financial Statements, Price Negotiation, Capacity Management, Decision Making

    4.7
    Rating, 4.7 out of 5 stars
    ·
    320 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Preview
    Preview
    T

    The University of North Carolina at Chapel Hill

    Research Data Management and Sharing

    Skills you'll gain: Data Sharing, Data Management, Data Storage, File Management, Data Security, Information Management, Metadata Management, Data Architecture, Data Governance, Data Quality, Data Integrity, Data Collection, Data Ethics, Version Control

    4.7
    Rating, 4.7 out of 5 stars
    ·
    739 reviews

    Mixed · Course · 1 - 3 Months

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In summary, here are 10 of our most popular technical support courses

  • CVS Health Call Center Customer Service: CVS Health
  • Mental Health and Resilience for Healthcare Workers: University of Toronto
  • AstroTech: The Science and Technology behind Astronomical Discovery: The University of Edinburgh
  • Write Smarter with Overleaf and LaTeX: Fred Hutchinson Cancer Center
  • HubSpot: Working with a ticketing system : Coursera
  • Database Design and Operational Business Intelligence: University of California, Irvine
  • Introduction to CATIA V5: EDUCBA
  • Troubles du spectre de l'autisme : diagnostic: University of Geneva
  • Hardware Security: University of Maryland, College Park
  • IBM Digital Marketing and Growth Hacking with GenAI: IBM

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