
Coursera
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer Service, Customer experience improvement, Customer Relationship Management (CRM) Software, AI Enablement, Personalized Service, Customer Insights, Customer Retention, Business Analytics, ChatGPT, User Feedback, Analytics, Self Service Technologies, Artificial Intelligence, Generative AI, Predictive Analytics, Consumer Behaviour, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, LinkedIn, Communication
Beginner · Course · 1 - 4 Weeks

HubSpot Academy
Skills you'll gain: Sales Enablement, Sales Strategy, Lead Generation, Sales Training, Sales, Sales Process, Customer Success Management, Content Marketing, Target Audience, Content Strategy, Customer Engagement, Content Creation, Service Level Agreement
Beginner · Course · 1 - 3 Months

Skills you'll gain: Email Automation, Scripting, Google Workspace, Gmail, Web Development Tools, Javascript, Google Cloud Platform, Spreadsheet Software, Web Development
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Linux Administration, Package and Software Management, Linux, User Accounts, Operating System Administration, System Monitoring, Linux Commands, Amazon Web Services, Unix Commands, Network Troubleshooting, File Management, Command-Line Interface, File Systems, Amazon Elastic Compute Cloud, TCP/IP, Systems Administration, Shell Script, General Networking, Service Management, Software Installation
Beginner · Course · 1 - 3 Months

Macquarie University
Skills you'll gain: Anomaly Detection, AI Security, Cyber Security Strategy, Cyber Threat Intelligence, Threat Detection, Intrusion Detection and Prevention, Fraud detection, Cybersecurity, Applied Machine Learning, Malware Protection, Threat Modeling, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Network Analysis, Machine Learning, Machine Learning Algorithms, Model Evaluation, Artificial Neural Networks, MLOps (Machine Learning Operations), Data-Driven Decision-Making
Intermediate · Course · 1 - 3 Months

Pearson
Skills you'll gain: Software Testing, Test Automation, System Testing, Test Planning, Acceptance Testing, Functional Testing, Test Tools, Unit Testing, Integration Testing, Performance Testing, Usability Testing
Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Unit Testing, Software Testing, Test Case, .NET Framework, CI/CD, Test Script Development, Test Driven Development (TDD), Testability, Test Data, Test Automation, Microsoft Visual Studio
Intermediate · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Embedded Systems, Control Systems, Programmable Logic Controllers, Robotics, Internet Of Things, C (Programming Language), Automation, Electronics, Simulation and Simulation Software, Integration Testing, Cloud Computing, Matlab
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Anomaly Detection, Fraud detection, Generative AI, Risk Management, Data Visualization Software, ChatGPT, Data Synthesis, Compliance Management, Unsupervised Learning, AI Workflows, Prompt Engineering, Data Pipelines, Automation, Predictive Analytics, Ethical Standards And Conduct
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Excel Macros, Visual Basic (Programming Language), Data Structures, Scripting, Programming Principles, Automation, Scripting Languages, Microsoft Development Tools, Computational Logic
Intermediate · Course · 1 - 3 Months

University of Washington
Skills you'll gain: Data Storytelling, Automation, Decision Support Systems, User Story, AI Product Strategy, Human Machine Interfaces, Artificial Intelligence, Machine Learning, Data-Driven Decision-Making, Innovation
Beginner · Course · 1 - 4 Weeks