
Skills you'll gain: Dynamic Host Configuration Protocol (DHCP), Amazon Web Services, Network Infrastructure, AWS CloudFormation, Network Routing, Amazon Elastic Compute Cloud, Infrastructure as Code (IaC), Network Security, Load Balancing, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Ansible, Puppet (Configuration Management Tool), Software-Defined Networking, Network Administration, Security Awareness, Threat Modeling, Chef (Configuration Management Tool), Information Systems Security, Virtual Private Networks (VPN), JSON, Authentications, Computer Networking, Network Architecture, Authorization (Computing), Automation, Configuration Management, Application Programming Interface (API)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Wireless Networks, Cloud Computing, Network Monitoring, Network Security, Event Monitoring, Network Performance Management, Software-Defined Networking, Ansible, Network Architecture, Virtualization, Network Protocols, Encryption, Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Restful API
Advanced · Course · 1 - 3 Months

Skills you'll gain: Network Security, Encryption, OSI Models, IT Security Architecture, Network Performance Management, Network Architecture, Computer Networking, Network Monitoring, Remote Access Systems, TCP/IP, Network Infrastructure, Network Troubleshooting, Network Protocols, Infrastructure Security, Wireless Networks, Virtual Private Networks (VPN), Endpoint Security, Cloud Security, Routing Protocols, Software-Defined Networking
Intermediate · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Data Entry, Customer Relationship Building, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Retail Store Operations, Transaction Processing, Cash Register Operation, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months

Board Infinity
Skills you'll gain: Quality Management, Quality Management Systems, ISO 9000 Series, Statistical Process Controls, Product Quality (QA/QC), Quality Improvement, Service Improvement, Customer experience improvement, Continuous Quality Improvement (CQI), Quality Control, Continuous Improvement Process, Process Improvement, Customer Insights
Beginner · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Transaction Processing, Cash Register Operation, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Conflict Management, Root Cause Analysis, Non-Verbal Communication, Communication
Beginner · Course · 1 - 4 Weeks
University of Michigan
Skills you'll gain: Data Quality, Data Cleansing, Quantitative Research, Data Validation, Data Integrity, Data Collection, Quality Assurance, Data Processing, Data Strategy, Data Management, Data Analysis, Data Access, Statistical Analysis, Sampling (Statistics), Threat Detection
Beginner · Specialization · 1 - 3 Months

CVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving, Communication
Beginner · Course · 1 - 3 Months

Knowledge Accelerators
Skills you'll gain: Customer Service, Problem Solving, Customer Support, Greeting Customers, Help Desk Support, Customer and Client Support, Critical Thinking and Problem Solving, Technical Support and Services, Customer Relationship Management, Interpersonal Communications, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management
Beginner · Course · 1 - 3 Months

Alfaisal University | KLD
Skills you'll gain: Customer Service, Customer Relationship Building, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Business Planning, Company, Product, and Service Knowledge, Communication, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

The George Washington University
Skills you'll gain: Patient Safety, Health Informatics, Health Care Administration, Continuous Quality Improvement (CQI), Health Policy, Healthcare Industry Knowledge, Health Care, Leadership, Innovation, Systems Thinking, Collaboration
Beginner · Course · 1 - 3 Months