
Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, Customer Support, Customer Communications Management, Personalized Service, Customer Engagement, AI Enablement, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: HubSpot CRM, Customer Relationship Management, Customer Data Management, Email Marketing, Marketing Materials, Business Software, Sales Pipelines, Dashboard, Data Management, Customer Service, Marketing, Sales Operations, Collaborative Software, Team Oriented
Beginner · Guided Project · Less Than 2 Hours

University of Maryland, College Park
Skills you'll gain: Project Management, Compliance Management, Strategic Decision-Making, Expectation Management, Milestones (Project Management), Project Schedules, Stakeholder Analysis, Resource Management, Governance Risk Management and Compliance, Relationship Management, Project Planning, Project Implementation, Project Documentation, Risk Management, Engineering Documentation, Technical Documentation
Beginner · Specialization · 3 - 6 Months

University of London
Skills you'll gain: Oral Expression, Public Speaking, Verbal Communication Skills, Assertiveness, Self-Awareness, Communication, Personal Attributes, Composure, Interpersonal Communications, Executive Presence, Emotional Intelligence, Respiration
Beginner · Course · 1 - 4 Weeks

University of North Texas
Skills you'll gain: Arithmetic, Probability & Statistics, Graphing, Geometry, Statistics, Algebra, Applied Mathematics, Systems Of Measurement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Git (Version Control System), GitHub, Version Control, Collaborative Software, Web Applications, Open Source Technology, Command-Line Interface, DevOps
Beginner · Course · 1 - 4 Weeks
Georgia Institute of Technology
Skills you'll gain: Failure Analysis, Mechanical Design, Structural Analysis, Materials science, Engineering Analysis, Engineering Design Process, Mechanics, Biomedical Engineering, Problem Solving
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Salesforce, Salesforce Development, Systems Integration, Customer Relationship Management, Customer Relationship Management (CRM) Software, Data Integration, Contract Management, AI Enablement, Responsible AI, Web Services, Business Reporting, Data Ethics, Integration Testing, Artificial Intelligence, Application Programming Interface (API), Software Design Patterns, Security Controls, Customer Data Management, Analytics, Data Security
Advanced · Specialization · 1 - 4 Weeks

Skills you'll gain: User Interface (UI), Web Content Accessibility Guidelines, Development Environment, Web Analytics and SEO
Beginner · Course · 3 - 6 Months

Berklee
Skills you'll gain: Music Theory, Musical Composition, Music, Music Performance
Beginner · Course · 1 - 4 Weeks

Berklee
Skills you'll gain: Music History, Intellectual Property, Contract Negotiation, Music, Negotiation, Entrepreneurship, Business, Innovation, Team Management, Revenue Management, Digital Content, Law, Regulation, and Compliance
Mixed · Course · 1 - 4 Weeks

The University of Tokyo
Skills you'll gain: Game Theory, Social Sciences, Negotiation, Behavioral Economics, Economics, Strategic Decision-Making, Decision Making, Business Strategy, Strategic Planning, Probability
Beginner · Course · 1 - 4 Weeks