Conflict management courses can help you learn negotiation techniques, active listening skills, mediation strategies, and the dynamics of group conflict. You can build skills in identifying underlying issues, facilitating discussions, and creating win-win solutions. Many courses introduce tools like conflict assessment frameworks and communication models, that support applying these skills effectively in personal and professional settings.

ESSEC Business School
Skills you'll gain: Negotiation, Active Listening, Communication, Conflict Management, Interpersonal Communications, Strategic Partnership, Relationship Building, Leadership, Value Propositions, Stakeholder Management, Decision Making, Organizational Skills
Beginner · Course · 1 - 3 Months

Logical Operations
Skills you'll gain: Customer Service, Greeting Customers, Workflow Management, Sales Strategy, Customer Support, Customer and Client Support, Customer experience improvement, Leadership, Cross Selling, Sales Support, Team Leadership, Active Listening, Customer Complaint Resolution, Organizational Skills, Stress Management, Verbal Communication Skills, Customer Communications Management, Communication, Conflict Management, Needs Assessment
Mixed · Course · 1 - 3 Months

Alex Genadinik
Skills you'll gain: Decision Making, Active Listening, Empathy, Strategic Decision-Making, Non-Verbal Communication, Conflict Management, Leadership Development, Leadership, Meeting Facilitation, Creativity, Cultural Sensitivity, Empathy & Emotional Intelligence, Data-Driven Decision-Making, Emotional Intelligence, Business Leadership, Leadership Studies, Leadership and Management, Strategic Leadership, Organizational Leadership, Team Leadership
Beginner · Specialization · 3 - 6 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Negotiation, Conflict Management, Leadership Development, Business Ethics, Leadership, Organizational Leadership, Trustworthiness, Business Leadership, Strategic Leadership, Lifelong Learning, Ethical Standards And Conduct, Leadership and Management, Professional Development, Courage, Growth Mindedness, Emotional Intelligence, Decision Making, Relationship Building, Self-Awareness, People Development
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Universiteit Leiden
Skills you'll gain: Arbitration, Diplomacy, Legal Strategy, International Relations, Conflict Management, Case Studies
Mixed · Course · 1 - 3 Months

Skills you'll gain: Active Listening, Problem Solving, Presentations, Collaboration, Root Cause Analysis, Interpersonal Communications, Conflict Management, Constructive Feedback, Professional Development, Communication, Social Skills, Virtual Teams, Collaborative Software, Teamwork, Public Speaking, Complex Problem Solving, Persuasive Communication, Professionalism, Accountability, Time Management
Beginner · Specialization · 1 - 3 Months

IESE Business School
Skills you'll gain: Conflict Management, Strategic Decision-Making, Decision Making, Strategic Thinking, Organizational Effectiveness, Organizational Leadership, Leadership, Team Building, Relationship Building, Employee Engagement, Workplace inclusivity
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Medical Terminology, Revenue Cycle Management, Medical Billing, Medical Billing and Coding, Conflict Management, Anatomy, Pathology, Medical Coding, Cultural Responsiveness, Patient Education And Counseling, Patient-centered Care, Electronic Medical Record, Professionalism, Health Care Procedure and Regulation, Health Information Management and Medical Records, Professional Development, Medical Records, Time Management, Physiology, Payment Processing
Beginner · Specialization · 3 - 6 Months

University of Michigan
Skills you'll gain: Negotiation, Contract Negotiation, Mediation, Arbitration, Communication, Conflict Management, Persuasive Communication, Planning, Influencing, Decision Making, Business Ethics
Mixed · Course · 1 - 3 Months

Skills you'll gain: Delegation Skills, Accountability, Conflict Management, Goal Setting, Team Building, Expectation Management, Team Management, Communication, Follow Through, Productivity, Team Leadership, Management Training And Development, Leadership Studies, Constructive Feedback, Employee Performance Management, Case Studies, Performance Management
Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Customer Service, Customer Relationship Building, Customer Support, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Engagement, Greeting Customers, Communication, Interpersonal Communications, Telephone Skills, Active Listening, Conflict Management, De-escalation Techniques, Crisis Management, Crisis Intervention
Mixed · Course · 1 - 3 Months

MedCerts
Skills you'll gain: Medical Terminology, Patient-centered Care, Conflict Management, Anatomy, Pathology, Informed Consent, Cultural Responsiveness, Basic Patient Care, Patient Communication, Patient Education And Counseling, Nursing Basics, Professionalism, Professional Development, Medical Records, Toileting, Dignity in Care, Medical Privacy, Physiology, Cell Biology, Communication
Beginner · Specialization · 1 - 3 Months