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Conflict Management Courses

Conflict management courses can help you learn negotiation techniques, active listening skills, mediation strategies, and the dynamics of group conflict. You can build skills in identifying underlying issues, facilitating discussions, and creating win-win solutions. Many courses introduce tools like conflict assessment frameworks and communication models, that support applying these skills effectively in personal and professional settings.


Popular Conflict Management Courses and Certifications


  • Status: Free Trial
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    ESSEC Business School

    Negotiation Fundamentals

    Skills you'll gain: Negotiation, Active Listening, Communication, Conflict Management, Interpersonal Communications, Strategic Partnership, Relationship Building, Leadership, Value Propositions, Stakeholder Management, Decision Making, Organizational Skills

    4.7
    Rating, 4.7 out of 5 stars
    ·
    1.6K reviews

    Beginner · Course · 1 - 3 Months

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    Logical Operations

    Excellence in Customer Service (Advanced)

    Skills you'll gain: Customer Service, Greeting Customers, Workflow Management, Sales Strategy, Customer Support, Customer and Client Support, Customer experience improvement, Leadership, Cross Selling, Sales Support, Team Leadership, Active Listening, Customer Complaint Resolution, Organizational Skills, Stress Management, Verbal Communication Skills, Customer Communications Management, Communication, Conflict Management, Needs Assessment

    Mixed · Course · 1 - 3 Months

  • Status: New
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    Status: Free Trial
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    A

    Alex Genadinik

    Modern Leadership With Emotional Intelligence

    Skills you'll gain: Decision Making, Active Listening, Empathy, Strategic Decision-Making, Non-Verbal Communication, Conflict Management, Leadership Development, Leadership, Meeting Facilitation, Creativity, Cultural Sensitivity, Empathy & Emotional Intelligence, Data-Driven Decision-Making, Emotional Intelligence, Business Leadership, Leadership Studies, Leadership and Management, Strategic Leadership, Organizational Leadership, Team Leadership

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
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    U

    University of Illinois Urbana-Champaign

    Leading Teams: Developing as a Leader

    Skills you'll gain: Negotiation, Conflict Management, Leadership Development, Business Ethics, Leadership, Organizational Leadership, Trustworthiness, Business Leadership, Strategic Leadership, Lifelong Learning, Ethical Standards And Conduct, Leadership and Management, Professional Development, Courage, Growth Mindedness, Emotional Intelligence, Decision Making, Relationship Building, Self-Awareness, People Development

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
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    6.6K reviews

    Beginner · Course · 1 - 4 Weeks

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    Universiteit Leiden

    International Law in Action: the Arbitration of International Disputes

    Skills you'll gain: Arbitration, Diplomacy, Legal Strategy, International Relations, Conflict Management, Case Studies

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.3K reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
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    I

    IBM

    People & Soft Skills: Essential for Professional Success

    Skills you'll gain: Active Listening, Problem Solving, Presentations, Collaboration, Root Cause Analysis, Interpersonal Communications, Conflict Management, Constructive Feedback, Professional Development, Communication, Social Skills, Virtual Teams, Collaborative Software, Teamwork, Public Speaking, Complex Problem Solving, Persuasive Communication, Professionalism, Accountability, Time Management

    4.7
    Rating, 4.7 out of 5 stars
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    5.6K reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: New
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    IESE Business School

    Parte 4: Construyendo Organizaciones Sólidas

    Skills you'll gain: Conflict Management, Strategic Decision-Making, Decision Making, Strategic Thinking, Organizational Effectiveness, Organizational Leadership, Leadership, Team Building, Relationship Building, Employee Engagement, Workplace inclusivity

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    MedCerts

    Medical Billing and Coding Fundamentals

    Skills you'll gain: Medical Terminology, Revenue Cycle Management, Medical Billing, Medical Billing and Coding, Conflict Management, Anatomy, Pathology, Medical Coding, Cultural Responsiveness, Patient Education And Counseling, Patient-centered Care, Electronic Medical Record, Professionalism, Health Care Procedure and Regulation, Health Information Management and Medical Records, Professional Development, Medical Records, Time Management, Physiology, Payment Processing

    4.8
    Rating, 4.8 out of 5 stars
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    1.7K reviews

    Beginner · Specialization · 3 - 6 Months

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    U

    University of Michigan

    Negociación exitosa: Estrategias y habilidades esenciales (en español)

    Skills you'll gain: Negotiation, Contract Negotiation, Mediation, Arbitration, Communication, Conflict Management, Persuasive Communication, Planning, Influencing, Decision Making, Business Ethics

    4.8
    Rating, 4.8 out of 5 stars
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    2.7K reviews

    Mixed · Course · 1 - 3 Months

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    C

    Coursera

    The Accountability Bootcamp for Managers

    Skills you'll gain: Delegation Skills, Accountability, Conflict Management, Goal Setting, Team Building, Expectation Management, Team Management, Communication, Follow Through, Productivity, Team Leadership, Management Training And Development, Leadership Studies, Constructive Feedback, Employee Performance Management, Case Studies, Performance Management

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    Logical Operations

    Customer Service

    Skills you'll gain: Customer Service, Customer Relationship Building, Customer Support, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Engagement, Greeting Customers, Communication, Interpersonal Communications, Telephone Skills, Active Listening, Conflict Management, De-escalation Techniques, Crisis Management, Crisis Intervention

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    MedCerts

    Nursing Assistant Fundamentals

    Skills you'll gain: Medical Terminology, Patient-centered Care, Conflict Management, Anatomy, Pathology, Informed Consent, Cultural Responsiveness, Basic Patient Care, Patient Communication, Patient Education And Counseling, Nursing Basics, Professionalism, Professional Development, Medical Records, Toileting, Dignity in Care, Medical Privacy, Physiology, Cell Biology, Communication

    4.8
    Rating, 4.8 out of 5 stars
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    1.2K reviews

    Beginner · Specialization · 1 - 3 Months

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In summary, here are 10 of our most popular conflict management courses

  • Negotiation Fundamentals: ESSEC Business School
  • Excellence in Customer Service (Advanced): Logical Operations
  • Modern Leadership With Emotional Intelligence: Alex Genadinik
  • Leading Teams: Developing as a Leader: University of Illinois Urbana-Champaign
  • International Law in Action: the Arbitration of International Disputes: Universiteit Leiden
  • People & Soft Skills: Essential for Professional Success: IBM
  • Parte 4: Construyendo Organizaciones Sólidas: IESE Business School
  • Medical Billing and Coding Fundamentals: MedCerts
  • Negociación exitosa: Estrategias y habilidades esenciales (en español): University of Michigan
  • The Accountability Bootcamp for Managers: Coursera

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