Skills you'll gain: Active Listening, Non-Verbal Communication, Business Writing, Concision, Social Skills, Writing, Cultural Sensitivity, Persuasive Communication, Interpersonal Communications, Responsible AI, Emotional Intelligence, Technical Writing, Google Gemini, Anthropic Claude, Communication Strategies, Communication, Technical Documentation, Stakeholder Engagement, Marketing Communications, Media and Communications

Skills you'll gain: User Feedback, Customer Service, Customer experience strategy (CX), Customer Engagement, Customer Insights, Customer Analysis, Communication, Continuous Improvement Process, Case Studies, Culture Transformation, Focus Group, Data-Driven Decision-Making, Social Media

Skills you'll gain: Model Context Protocol, AI Security, Threat Modeling, AI Workflows, Secure Coding, LLM Application, Enterprise Architecture, Generative AI Agents, Security Controls, Interoperability, Agentic systems, Generative AI

Skills you'll gain: Hospitality Services, Hospitality, Hospitality Management, Customer experience improvement, Innovation, Service Management, Hotel Operations, Customer Service, Restaurant Operation, Food and Beverage, Cultural Sensitivity, Digital Transformation, Corporate Sustainability

Skills you'll gain: Time Management, Learning Strategies, Student Support and Services, Organizational Skills, Emotional Intelligence, Lifelong Learning, Prioritization, Academic Advising, Personal Development, Stress Management, Self-Awareness, Adaptability

Skills you'll gain: Data Ethics, Responsible AI, Accountability, Risk Management, Operational Risk, Risk Analysis, Information Privacy, Risk Mitigation, AI Security, Personally Identifiable Information, Safety and Security, Business Ethics, Ethical Standards And Conduct

Skills you'll gain: Community Development, Innovation, Socioeconomics, Public Policies, Social Sciences, Social Impact, Policy Analysis, Digital Transformation, Governance, Technology Strategies, Emerging Technologies

Skills you'll gain: Professional Development, Human Resources, Human Resource Strategy, People Development, Organizational Change, Leadership Development, Human Capital, Organizational Development, Professional Networking, Workforce Development, Lifelong Learning, Innovation, Case Studies, Change Management, Time Management, Learning Strategies, Emerging Technologies, Branding

Skills you'll gain: Algorithms, Program Development, Programming Principles, Computer Programming, Pseudocode, Theoretical Computer Science, Computational Thinking, Performance Tuning, Data Structures, Design Strategies, Graph Theory, Mathematical Modeling

Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Service, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Personalized Service

Skills you'll gain: Lifelong Learning, Growth Mindedness, digital literacy, Willingness To Learn, Critical Thinking, Emerging Technologies, Professional Development, Data Ethics, Computer Literacy, Safety and Security, Creativity, Technology Strategies, Problem Solving, Web Content Accessibility Guidelines, Collaboration, Communication

Skills you'll gain: Incident Response, Contingency Planning, Disaster Recovery, Computer Security Incident Management, Security Management, Crisis Management, Cybersecurity, Business Continuity, Cyber Attacks, Risk Analysis, Business Risk Management, Data Management