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Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.


Popular Customer Success Courses and Certifications


  • Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    Creative Design, Prototyping, and Testing

    Skills you'll gain: Product Development, New Product Development, Wireframing, Product Design, User Experience Design, Prototyping, Design Thinking, Conceptual Design, Product Testing, Project Management, Product Management, Agile Methodology

    4.2
    Rating, 4.2 out of 5 stars
    ·
    100 reviews

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Create a Professional Automated Landing Page using Mailchimp

    Skills you'll gain: Email Automation, Lead Generation, Email Marketing, Driving engagement, Digital Advertising, Marketing Automation, Customer Engagement

    4.6
    Rating, 4.6 out of 5 stars
    ·
    68 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • C

    Coursera

    NLP: Twitter Sentiment Analysis

    Skills you'll gain: Model Evaluation, Exploratory Data Analysis, Scikit Learn (Machine Learning Library), Probability & Statistics, Pandas (Python Package), Natural Language Processing, Data Preprocessing, Data Analysis, Classification Algorithms, Python Programming, Machine Learning

    4.6
    Rating, 4.6 out of 5 stars
    ·
    374 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    C

    Case Western Reserve University

    Beyond Silicon Valley: Growing Entrepreneurship in Transitioning Economies

    Skills you'll gain: Philanthropy, Entrepreneurship, Global Marketing, Entrepreneurial Finance, Innovation, New Business Development, Community Development, Economic Development, Commercialization, Mentorship, Governance, Case Studies, Public Policies, Program Evaluation

    4.5
    Rating, 4.5 out of 5 stars
    ·
    128 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Team Building and Leadership in Project Management

    Skills you'll gain: Team Building, Virtual Teams, Team Management, Conflict Management, Teamwork, Leadership, Project Management, Project Management Institute (PMI) Methodology, Intercultural Competence, Communication Strategies, Stakeholder Management, Communication, Emotional Intelligence, Goal Setting

    4.8
    Rating, 4.8 out of 5 stars
    ·
    99 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of California, Davis

    AI for Knowledge Workers

    Skills you'll gain: Prompt Engineering, Generative AI, Anthropic Claude, Responsible AI, ChatGPT, LLM Application, Data Ethics, AI Enablement, Artificial Intelligence, Artificial Neural Networks, Brainstorming, Machine Learning, Deep Learning, Information Privacy

    4.5
    Rating, 4.5 out of 5 stars
    ·
    186 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    How to increase engagement to Instagram Business profile

    Skills you'll gain: Instagram, Target Market, Social Media Marketing, Social Media, Customer Engagement, Brand Strategy, Social Media Content, Business Marketing, Storytelling, Drive Engagement, Marketing, Business

    3
    Rating, 3 out of 5 stars
    ·
    71 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    A

    Arizona State University

    Entender el diseño

    Skills you'll gain: Design Research, Design Thinking, Creative Thinking, Design, Design Strategies, Product Design, User Experience Design, Sustainable Design, Innovation, Graphic Design, Social Impact, Consumer Behaviour, Economics

    4.8
    Rating, 4.8 out of 5 stars
    ·
    563 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Preview
    Preview
    V

    Vanderbilt University

    Leading Innovation in Arts and Culture

    Skills you'll gain: Innovation, Leadership, Organizational Structure, Organizational Strategy, Culture Transformation, Design Thinking, Creativity, Organizational Change, Business Strategies, Overcoming Obstacles, Resource Allocation, Technology Solutions, Market Dynamics, Competitive Analysis, Case Studies

    4.3
    Rating, 4.3 out of 5 stars
    ·
    70 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    Mastering Azure Databricks for Data Engineers

    Skills you'll gain: Databricks, CI/CD, Microsoft Azure, Data Governance, Data Lakes, Data Architecture, Apache Spark, Integration Testing, Real Time Data, Data Pipelines, PySpark, Data Management, Automation, Data Storage, Data Integration, Development Testing, File Systems, Data Processing, Data Quality, Jupyter

    4.3
    Rating, 4.3 out of 5 stars
    ·
    41 reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Deep Learning with Python: CNN, ANN & RNN

    Skills you'll gain: Model Evaluation, Convolutional Neural Networks, Data Preprocessing, Keras (Neural Network Library), Image Analysis, Deep Learning, Tensorflow, Computer Vision, Artificial Neural Networks, Recurrent Neural Networks (RNNs), Data Manipulation, Data Transformation, Financial Forecasting, Data Visualization, Time Series Analysis and Forecasting, Exploratory Data Analysis, Python Programming, Customer Analysis, Applied Machine Learning, Cloud Computing

    4.6
    Rating, 4.6 out of 5 stars
    ·
    47 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    Z

    Zoho Corporation

    Zoho Sales Representative

    Skills you'll gain: Sales Process, Account Management, Customer Relationship Management (CRM) Software, Sales Management, Sales Development, Selling Techniques, Sales, Customer Relationship Management, Sales Training, General Sales Practices, Sales Presentation, Sales Pipelines, Customer Relationship Building, Sales Strategy, Closing (Sales), Process Mapping, Business Software, Sales Enablement, Problem Solving, Critical Thinking

    4.6
    Rating, 4.6 out of 5 stars
    ·
    13 reviews

    Beginner · Professional Certificate · 3 - 6 Months

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In summary, here are 10 of our most popular customer success courses

  • Creative Design, Prototyping, and Testing: University of Maryland, College Park
  • Create a Professional Automated Landing Page using Mailchimp: Coursera
  • NLP: Twitter Sentiment Analysis: Coursera
  • Beyond Silicon Valley: Growing Entrepreneurship in Transitioning Economies: Case Western Reserve University
  • Team Building and Leadership in Project Management: Microsoft
  • AI for Knowledge Workers: University of California, Davis
  • How to increase engagement to Instagram Business profile: Coursera
  • Entender el diseño: Arizona State University
  • Leading Innovation in Arts and Culture: Vanderbilt University
  • Mastering Azure Databricks for Data Engineers: Packt

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

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