Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

University of Maryland, College Park
Skills you'll gain: Product Development, New Product Development, Wireframing, Product Design, User Experience Design, Prototyping, Design Thinking, Conceptual Design, Product Testing, Project Management, Product Management, Agile Methodology
Beginner · Course · 1 - 3 Months

Skills you'll gain: Email Automation, Lead Generation, Email Marketing, Driving engagement, Digital Advertising, Marketing Automation, Customer Engagement
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Model Evaluation, Exploratory Data Analysis, Scikit Learn (Machine Learning Library), Probability & Statistics, Pandas (Python Package), Natural Language Processing, Data Preprocessing, Data Analysis, Classification Algorithms, Python Programming, Machine Learning
Beginner · Guided Project · Less Than 2 Hours

Case Western Reserve University
Skills you'll gain: Philanthropy, Entrepreneurship, Global Marketing, Entrepreneurial Finance, Innovation, New Business Development, Community Development, Economic Development, Commercialization, Mentorship, Governance, Case Studies, Public Policies, Program Evaluation
Mixed · Course · 1 - 3 Months

Skills you'll gain: Team Building, Virtual Teams, Team Management, Conflict Management, Teamwork, Leadership, Project Management, Project Management Institute (PMI) Methodology, Intercultural Competence, Communication Strategies, Stakeholder Management, Communication, Emotional Intelligence, Goal Setting
Beginner · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Prompt Engineering, Generative AI, Anthropic Claude, Responsible AI, ChatGPT, LLM Application, Data Ethics, AI Enablement, Artificial Intelligence, Artificial Neural Networks, Brainstorming, Machine Learning, Deep Learning, Information Privacy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Instagram, Target Market, Social Media Marketing, Social Media, Customer Engagement, Brand Strategy, Social Media Content, Business Marketing, Storytelling, Drive Engagement, Marketing, Business
Beginner · Guided Project · Less Than 2 Hours

Arizona State University
Skills you'll gain: Design Research, Design Thinking, Creative Thinking, Design, Design Strategies, Product Design, User Experience Design, Sustainable Design, Innovation, Graphic Design, Social Impact, Consumer Behaviour, Economics
Mixed · Course · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Innovation, Leadership, Organizational Structure, Organizational Strategy, Culture Transformation, Design Thinking, Creativity, Organizational Change, Business Strategies, Overcoming Obstacles, Resource Allocation, Technology Solutions, Market Dynamics, Competitive Analysis, Case Studies
Mixed · Course · 1 - 3 Months

Skills you'll gain: Databricks, CI/CD, Microsoft Azure, Data Governance, Data Lakes, Data Architecture, Apache Spark, Integration Testing, Real Time Data, Data Pipelines, PySpark, Data Management, Automation, Data Storage, Data Integration, Development Testing, File Systems, Data Processing, Data Quality, Jupyter
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Model Evaluation, Convolutional Neural Networks, Data Preprocessing, Keras (Neural Network Library), Image Analysis, Deep Learning, Tensorflow, Computer Vision, Artificial Neural Networks, Recurrent Neural Networks (RNNs), Data Manipulation, Data Transformation, Financial Forecasting, Data Visualization, Time Series Analysis and Forecasting, Exploratory Data Analysis, Python Programming, Customer Analysis, Applied Machine Learning, Cloud Computing
Beginner · Specialization · 1 - 3 Months

Zoho Corporation
Skills you'll gain: Sales Process, Account Management, Customer Relationship Management (CRM) Software, Sales Management, Sales Development, Selling Techniques, Sales, Customer Relationship Management, Sales Training, General Sales Practices, Sales Presentation, Sales Pipelines, Customer Relationship Building, Sales Strategy, Closing (Sales), Process Mapping, Business Software, Sales Enablement, Problem Solving, Critical Thinking
Beginner · Professional Certificate · 3 - 6 Months