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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • Status: Preview
    Preview
    U

    University of Amsterdam

    Teaching in University Science Laboratories (Developing Best Practice)

    Skills you'll gain: Laboratory Experience, Laboratory Techniques, User Feedback, Experimentation, Research

    4.7
    Rating, 4.7 out of 5 stars
    ·
    144 reviews

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    Get started with Microsoft Planner

    Skills you'll gain: Marketing Planning, Business Planning, Microsoft Teams, Microsoft 365, Productivity Software, Project Management Software, Timelines, Project Planning, Collaborative Software, Prioritization, Project Management, Team Management

    3.8
    Rating, 3.8 out of 5 stars
    ·
    18 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    N

    Northeastern University

    Engaging in Improving Patient Experience Through Analytics

    Skills you'll gain: Decision Support Systems, Customer experience improvement, Resource Allocation, Health Informatics, Patient-centered Care, Stakeholder Analysis, Value-Based Care, Operational Analysis, Patient Communication, Predictive Analytics, Business Analysis, Analytics, Data-Driven Decision-Making, Personalized Service, Care Management, Systems Integration, Innovation

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    N

    Novartis

    Pharmacokinetics

    Skills you'll gain: Drug Interaction, Pharmacology, Pharmaceuticals, Pre-Clinical Development, Drug Development, Medication Administration, Pharmaceutical Terminology, Clinical Research, Laboratory Research

    4.9
    Rating, 4.9 out of 5 stars
    ·
    66 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EC-Council

    Information Security Fundamentals

    Skills you'll gain: Cryptography, Encryption, Systems Development Life Cycle, Human Factors (Security), Security Awareness, Cybersecurity, Cyber Attacks, Cyber Security Policies, Threat Detection, ISO/IEC 27001, Security Controls, Computer Security, Network Security, Risk Management Framework, Information Systems, General Data Protection Regulation (GDPR)

    4.9
    Rating, 4.9 out of 5 stars
    ·
    32 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    E

    Exploratorium

    Exploring Light: Hands-on Activities and Strategies for Teachers

    Skills you'll gain: Collaboration, Educational Materials, Instructional Design, Visualization (Computer Graphics), Laboratory Experience, Constructive Feedback, Learning Strategies, Experimentation, Physics, Scientific Methods, Investigation

    4.8
    Rating, 4.8 out of 5 stars
    ·
    55 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of California San Diego

    Capstone: Analyzing (Social) Network Data

    Skills you'll gain: Social Network Analysis, Network Analysis, Graph Theory, Technical Communication, Data Structures, Algorithms, Analysis, Computer Science, Research

    4.7
    Rating, 4.7 out of 5 stars
    ·
    100 reviews

    Mixed · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    SkillUp

    Introduction to GenAI for Business Process Automation

    Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, Business Process Automation, Business Workflow Analysis, No-Code Development, Process Optimization

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    Setting Up a Digital Library with EPIC

    Skills you'll gain: Education Software and Technology, Differentiated Instruction, Learning Management Systems, Student Engagement, Literacy, Curriculum Planning, Blended Learning, Student Support and Services, Content Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    82 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    D

    Dell

    Selling with Confidence

    Skills you'll gain: Overcoming Objections, Closing (Sales), Value Propositions, Selling Techniques, Sales Presentation, Technical Sales, Inside Sales, Sales Strategy, Sales Process, Sales, Business Communication, Outside Sales, Customer Service

    5
    Rating, 5 out of 5 stars
    ·
    20 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Copenhagen

    Sustainable Development - Ideas and Imaginaries

    Skills you'll gain: Sustainable Development, Socioeconomics, Systems Thinking, Social Sciences, Environmental Issue, Timelines, Environmental Policy, Ethical Standards And Conduct, Political Sciences, Economics

    4.7
    Rating, 4.7 out of 5 stars
    ·
    46 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    N

    Northeastern University

    Analytics in Healthcare Management and Administration

    Skills you'll gain: Performance Improvement, Health Care Administration, Process Mapping, Health Systems, Business Analytics, Clinical Trials, Systems Thinking, Quality Improvement, Change Management, Analytics, Patient-centered Care, Health Care, Care Coordination, AI Personalization, Precision Medicine, Complex Problem Solving, Data Analysis, Strategic Thinking, Decision Making, Leadership

    4.6
    Rating, 4.6 out of 5 stars
    ·
    36 reviews

    Mixed · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular technical support courses

  • Teaching in University Science Laboratories (Developing Best Practice): University of Amsterdam
  • Get started with Microsoft Planner: Coursera
  • Engaging in Improving Patient Experience Through Analytics: Northeastern University
  • Pharmacokinetics: Novartis
  • Information Security Fundamentals: EC-Council
  • Exploring Light: Hands-on Activities and Strategies for Teachers: Exploratorium
  • Capstone: Analyzing (Social) Network Data: University of California San Diego
  • Introduction to GenAI for Business Process Automation: SkillUp
  • Setting Up a Digital Library with EPIC: Coursera
  • Selling with Confidence: Dell

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