Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Kennesaw State University
Skills you'll gain: Six Sigma Methodology, Lean Six Sigma, Process Analysis, Analysis, Process Improvement, Project Documentation, Quality Improvement, Customer Analysis, Continuous Quality Improvement (CQI), Project Management, Business Process
Mixed · Course · 1 - 3 Months

Skills you'll gain: Sustainable Development, Socioeconomics, Community Development, Sustainable Business, Social Impact, Governance, Systems Thinking, Multimedia, Case Studies, Innovation, Stakeholder Engagement, Analysis, Consumer Behaviour
Beginner · Course · 1 - 3 Months

University of California, Davis
Skills you'll gain: Data Integration, Health Informatics, Data Dictionary, Health Systems, Metadata Management, Health Care, Data Mapping, Healthcare Industry Knowledge, Value-Based Care, Health Information Management, Taxonomy, Care Coordination, Data Literacy, Clinical Data Management, ICD Coding (ICD-9/ICD-10), Data Quality, Medical Terminology, Big Data, Interoperability, Data Storage
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Embedded Software, Unified Modeling Language, Embedded Systems, Internet Of Things, Software Development Life Cycle, Systems Architecture, Systems Design, Technical Design, Systems Engineering, Real-Time Operating Systems, Prototyping, Requirements Analysis
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Email Marketing, Customer Relationship Building, Dashboard, Customer Data Management, Customer Acquisition Management, Integrated Marketing Communications, Sales Pipelines
Beginner · Guided Project · Less Than 2 Hours

University at Buffalo
Skills you'll gain: Product Lifecycle Management, Performance Measurement, Manufacturing Operations, Supply Chain Management, Enterprise Resource Planning, Material Requirements Planning, Production Management, Data Integration, Business Process Management, Digital Transformation, Data Security, Internet Of Things, Data Management, Decision Making
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Team Management, Team Leadership, Leadership and Management, Business Leadership, Leadership, Leadership Development, Adaptability, People Management, Performance Management, Cognitive flexibility, Employee Engagement, Change Management, Self-Awareness, Emotional Intelligence, Coaching
Intermediate · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Customer Relationship Management, Customer Data Management, Data-Driven Decision-Making, Sales Management, Big Data, Customer Insights, Customer Acquisition Management, Customer experience strategy (CX), Customer Retention, Target Market, Business Metrics, Analytics, Consumer Behaviour, Artificial Intelligence
Beginner · Course · 1 - 4 Weeks

Pontificia Universidad Católica del Perú
Skills you'll gain: Business Modeling, Strategic Partnership, Business Planning, Business Strategy, Entrepreneurship, Case Studies, Value Propositions, Business Development, Target Market, Customer Analysis, Revenue Management, Cost Accounting, Customer Relationship Management, Resource Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Reconciliation, Accounting Records, Bookkeeping, Financial Reporting, Accounting Software, Accounting, Financial Acumen, Financial Data, Compliance Management, Regulatory Compliance, Verbal Communication Skills, Internal Controls, Automation
Beginner · Course · 1 - 4 Weeks

S.P. Jain Institute of Management and Research
Skills you'll gain: Product Strategy, Strategic Marketing, Marketing Management, Marketing Strategies, Consumer Behaviour, Target Market, Marketing Communications, Product Lifecycle Management, Integrated Marketing Communications, Marketing Analytics, Brand Strategy, Marketing Channel, Market Analysis, Price Negotiation, Value Propositions
Beginner · Course · 1 - 3 Months

Skills you'll gain: Stakeholder Analysis, Stakeholder Management, Stakeholder Engagement, Business Analysis, Project Management, Risk Management, Plan Execution, Project Planning, Requirements Analysis, Project Coordination, Stakeholder Communications, Communication Strategies, Communication
Beginner · Course · 1 - 3 Months