• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Log In
Join for Free
  • Browse
  • Ibm Customer Needs Assessment

Results for "ibm customer needs assessment"


  • Status: Free Trial
    Free Trial
    P

    PwC India

    GST - Audit, assessment and litigation

    Skills you'll gain: Auditing, Tax Compliance, Tax, Compliance Auditing, Tax Laws, Business Risk Management, Standard Operating Procedure, Legal Risk, Risk Mitigation, Financial Regulation, Regulatory Compliance, Law, Regulation, and Compliance, Litigation Support

    4.6
    Rating, 4.6 out of 5 stars
    ·
    11 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    G

    Google Cloud

    Unleash Team Potential: Assess Learning Needs Using GenAI

    Skills you'll gain: Team Performance Management, Generative AI Agents, Gap Analysis, Management Training And Development, Workforce Development, People Development, Training Programs, AI Product Strategy, Employee Training, Talent Management, Team Management, Performance Analysis, Needs Assessment

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Illinois Urbana-Champaign

    Customer Centric Innovation

    Skills you'll gain: Design Thinking, Innovation, New Product Development, Product Development, Customer Insights, Service Design, Customer experience strategy (CX), Customer Analysis, User Feedback, Consumer Behaviour, Market Research, Business Strategies, Customer Relationship Management, Case Studies

    4.6
    Rating, 4.6 out of 5 stars
    ·
    65 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    D

    Duke University

    Customer-Centric Innovation

    Skills you'll gain: Agile Product Development, Customer Insights, Customer experience strategy (CX), Customer Engagement, New Product Development, Innovation, Business Strategies, Customer Analysis, Market Intelligence, Business Strategy, Consumer Behaviour, Market Dynamics

    4.7
    Rating, 4.7 out of 5 stars
    ·
    23 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Virginia Darden School Foundation

    IBM & Darden Digital Strategy

    Skills you'll gain: Digital Transformation, Business Strategy, Cloud Computing Architecture, Competitive Analysis, Cloud Services, Business Transformation, Responsible AI, Cloud Security, Cloud Infrastructure, Big Data, Cloud Platforms, Data Analysis, Cloud Hosting, Statistical Analysis, Cloud Engineering, Cloud Solutions, Cloud Computing, Cloud Development, Generative AI, Data Science

    4.7
    Rating, 4.7 out of 5 stars
    ·
    50K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    C

    CVS Health

    Retail Customer Service

    Skills you'll gain: Transaction Processing, Retail Sales, Retail Store Operations, Cash Register Operation, Greeting Customers, Customer Inquiries, Customer Service, Teamwork, Data Entry, Customer Relationship Building, Point of Sale, E-Commerce, Order Management Systems, Professionalism, Payment Processing and Collection, Communication, Time Management, Social Media

    4.7
    Rating, 4.7 out of 5 stars
    ·
    34 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    G

    Google

    Build Customer Loyalty

    Skills you'll gain: Customer Analysis, User Feedback, Contextual Advertising

    5
    Rating, 5 out of 5 stars
    ·
    7 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IBM

    IBM z/OS Mainframe Practitioner

    Skills you'll gain: Job Control Language (JCL), Mainframe Computing, z/OS, Virtualization, Unix, IBM DB2, IBM Cloud, Data Management, Virtual Machines, Database Management Systems, Hardware Architecture, Data Storage, Operating System Administration, Infrastructure Architecture, System Programming, Operating Systems, Unix Commands, Linux, Control Panels, Command-Line Interface

    4.7
    Rating, 4.7 out of 5 stars
    ·
    1.3K reviews

    Intermediate · Professional Certificate · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    IBM Storage Scale Administration

    Skills you'll gain: Performance Tuning, Linux Administration, Systems Administration, Software Installation, System Monitoring, Servers, Security Controls, Data Storage Technologies, System Configuration, Data Security, Event Monitoring, Command-Line Interface, Configuration Management, Encryption

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of California, Irvine

    Performance Assessment in the Virtual Classroom

    Skills you'll gain: Education Software and Technology, Data Management, Learning Management Systems, Performance Testing, Virtual Environment, Data Analysis Software, Technology Strategies

    4.7
    Rating, 4.7 out of 5 stars
    ·
    503 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Preview
    Preview
    G

    Genentech

    Data Science in Health Technology Assessment

    Skills you'll gain: Health Policy, Decision Support Systems, Data-Driven Decision-Making, Health Assessment, Analysis, Health Technology, Health Care, Value-Based Care, Pharmaceutical Terminology, Medical Terminology, Risk Analysis, Clinical Trials, Systems Of Measurement

    4.4
    Rating, 4.4 out of 5 stars
    ·
    21 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Cape Town

    Large Marine Ecosystems: Assessment and Management

    Skills you'll gain: Sustainable Development, Environment and Resource Management, Natural Resource Management, Water Resource Management, Environmental Science, Social Sciences, Environmental Policy, Governance, Environmental Monitoring, Case Studies, Socioeconomics, International Relations

    4.8
    Rating, 4.8 out of 5 stars
    ·
    309 reviews

    Intermediate · Course · 1 - 3 Months

1…141516…316

In summary, here are 10 of our most popular ibm customer needs assessment courses

  • GST - Audit, assessment and litigation: PwC India
  • Unleash Team Potential: Assess Learning Needs Using GenAI: Google Cloud
  • Customer Centric Innovation: University of Illinois Urbana-Champaign
  • Customer-Centric Innovation: Duke University
  • IBM & Darden Digital Strategy: University of Virginia Darden School Foundation
  • Retail Customer Service: CVS Health
  • Build Customer Loyalty : Google
  • IBM z/OS Mainframe Practitioner: IBM
  • IBM Storage Scale Administration: IBM
  • Performance Assessment in the Virtual Classroom: University of California, Irvine

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2025 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok