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Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.


Popular Customer Success Courses and Certifications


  • Status: Free
    Free
    U

    University of Pennsylvania

    Applying to College 101

    Skills you'll gain: Organizational Skills, Student Support and Services, Higher Education, Planning, Prioritization, Self-Awareness, Decision Making, Personal Development, Resourcefulness, Goal Setting, Research

    4.8
    Rating, 4.8 out of 5 stars
    ·
    17 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    Cisco CCNA (200-301)

    Skills you'll gain: TCP/IP, Network Administration, Virtual Local Area Network (VLAN), Network Routers, Network Routing, General Networking, Ansible, Puppet (Configuration Management Tool), Software-Defined Networking, Local Area Networks, Computer Networking, Command-Line Interface, Network Infrastructure, Wireless Networks, Network Security, Security Awareness, Networking Hardware, Network Protocols, Chef (Configuration Management Tool), Network Troubleshooting

    4.6
    Rating, 4.6 out of 5 stars
    ·
    39 reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    D

    Duke University

    Agile Dashboards for Data-Driven Decision-Making

    Skills you'll gain: Performance Analysis, Performance Measurement, Customer Analysis, Dashboard, Market Opportunities, Business Metrics, Decision Making, Strategic Decision-Making, Agile Methodology, Real Time Data, Management Reporting, Business Intelligence, Organizational Effectiveness, Business Leadership, Data-Driven Decision-Making, Business Strategies, Data Analysis

    4.6
    Rating, 4.6 out of 5 stars
    ·
    18 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Automating Sales Tasks with Zapier

    Skills you'll gain: Email Automation, Google Sheets, Automation, Business Process Automation, Productivity Software, Gmail, Workflow Management, Sales Support, Operations Management, Order Fulfillment

    4.5
    Rating, 4.5 out of 5 stars
    ·
    24 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    S

    Sciences Po

    Be entrepreneurial in Cultural Industries in the digital age

    Skills you'll gain: Business Modeling, Promotional Strategies, Entrepreneurship, Content Creation, Digital Content, Innovation, Project Finance, Marketing Budgets, Digital Transformation, Business Economics, Consumer Behaviour, Intellectual Property

    4.1
    Rating, 4.1 out of 5 stars
    ·
    33 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Illinois Urbana-Champaign

    Technology Strategy: Creative Destruction

    Skills you'll gain: Innovation, Business Modeling, Technology Strategies, Product Lifecycle Management, Business Transformation, Business Strategy, Strategic Thinking, Product Management, Organizational Change, Market Dynamics, Emerging Technologies, Competitive Analysis, Platform As A Service (PaaS), Network Analysis, Case Studies

    4.8
    Rating, 4.8 out of 5 stars
    ·
    62 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    Digital Marketing Capstone

    Skills you'll gain: Marketing Budgets, Competitive Analysis, Customer Acquisition Management, Digital Marketing, Marketing Strategies, Social Media Campaigns, Customer Retention, Marketing Analytics, Marketing Effectiveness, Advertising Campaigns, Performance Metric, Customer Analysis, Data-Driven Decision-Making, Peer Review

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Skills for a Modern Entrepreneur or Business Owner

    Skills you'll gain: Value Propositions, Emotional Intelligence, Business Planning, Financial Statements, Financial Acumen, Relationship Management, User Research, Target Audience, Business Marketing, Microsoft Excel, Marketing Strategies, Customer Acquisition Management, Content Marketing, Financial Analysis, Branding, Market Research, Social Media Strategy, Adaptability, Digital Marketing, Data Visualization

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Sustainable and Resilient Operations Management

    Skills you'll gain: Sustainable Design, Sustainable Business, Sustainable Engineering, Operations Management, Manufacturing Operations, Corporate Sustainability, Business Leadership, Climate Change Mitigation, Product Design, Environmental Resource Management, Waste Minimization, Environmental Management Systems, Manufacturing Processes, Digital Transformation, Emerging Technologies

    Build toward a degree

    4.7
    Rating, 4.7 out of 5 stars
    ·
    23 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    UBITS

    Servicio al cliente desde el punto de vista logístico

    Skills you'll gain: Customer Service, Logistics, Order Delivery, Inventory Management System, Supply Chain, Customer experience improvement, Service Level, Marketing Operations, Operational Efficiency, Performance Measurement

    4.8
    Rating, 4.8 out of 5 stars
    ·
    20 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Applications of Software Architecture for Big Data

    Skills you'll gain: Database Management, Acceptance Testing, Web Applications, Microservices, Software Architecture, Software Engineering, Data Infrastructure, System Monitoring, Functional Requirement, Application Deployment, User Acceptance Testing (UAT), Application Development, Distributed Computing, Prototyping, Requirements Elicitation, Test Automation, Agile Product Development, Big Data, Data Analysis

    Build toward a degree

    3.5
    Rating, 3.5 out of 5 stars
    ·
    19 reviews

    Advanced · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Intro to Lean Six Sigma and Project Identification Methods

    Skills you'll gain: Process Mapping, Lean Six Sigma, Six Sigma Methodology, Lean Methodologies, Process Analysis, Process Improvement, Risk Management, Continuous Improvement Process, Business Requirements, Customer Analysis, Key Performance Indicators (KPIs), Performance Measurement, Project Planning, Project Management, Root Cause Analysis

    4.8
    Rating, 4.8 out of 5 stars
    ·
    21 reviews

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer success courses

  • Applying to College 101: University of Pennsylvania
  • Cisco CCNA (200-301): Packt
  • Agile Dashboards for Data-Driven Decision-Making: Duke University
  • Automating Sales Tasks with Zapier: Coursera
  • Be entrepreneurial in Cultural Industries in the digital age: Sciences Po
  • Technology Strategy: Creative Destruction: University of Illinois Urbana-Champaign
  • Digital Marketing Capstone: University of Maryland, College Park
  • Skills for a Modern Entrepreneur or Business Owner: Packt
  • Sustainable and Resilient Operations Management: University of Colorado Boulder
  • Servicio al cliente desde el punto de vista logístico: UBITS

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