• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Needs Assessment
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "customer needs assessment"

    • C

      Coursera Project Network

      Engaging and Assessing Students with Plickers

      Skills you'll gain: Student Engagement, Interactive Learning, Classroom Management, Instructional Strategies, Education Software and Technology, Barcoding, Account Management, Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      40 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      K

      Kennesaw State University

      What Are the 4 A’s of Marketing - Jagdish Sheth

      Skills you'll gain: Marketing Effectiveness, Marketing Planning, Value Propositions, Marketing, Brand Awareness, Marketing Psychology, Product Planning, Marketing Strategies, Product Knowledge, Market Dynamics, Consumer Behaviour, Company, Product, and Service Knowledge, Customer experience strategy (CX)

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      F

      Fractal Analytics

      Generative AI in User Research and Design Thinking

      Skills you'll gain: User Research, Design Thinking, Human Centered Design, AI Personalization, User Experience Design, Generative AI, Data Synthesis, Artificial Intelligence, Persona (User Experience), User Flows, Customer Insights, Prompt Engineering, Data Collection, Business Ethics, Strategic Decision-Making, Critical Thinking, Problem Solving, Business Consulting

      4.7
      Rating, 4.7 out of 5 stars
      ·
      6 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      B

      Board Infinity

      Security for Artificial Intelligence Software and Services

      Skills you'll gain: Application Security, Secure Coding, Data Ethics, Vulnerability Assessments, Security Testing, Security Strategy, Security Engineering, Threat Modeling, Data Security, Penetration Testing, Security Controls, Artificial Intelligence, Cybersecurity, Threat Detection, Encryption, Information Privacy, Authorization (Computing)

      3.5
      Rating, 3.5 out of 5 stars
      ·
      15 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Coding for Designers, Managers, and Entrepreneurs

      Skills you'll gain: User Story, Javascript, Model View Controller, Debugging, HTML and CSS, Prototyping, jQuery, Web Applications, Hypertext Markup Language (HTML), User Interface (UI), Interactive Design, Web Development Tools, Web Design, Scripting, Application Programming Interface (API), Application Development, Cascading Style Sheets (CSS), Cloud Applications, Software Development, User Experience

      4.1
      Rating, 4.1 out of 5 stars
      ·
      73 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Preview
      Preview
      S

      S.P. Jain Institute of Management and Research

      Strategic Brand Management

      Skills you'll gain: Brand Strategy, Brand Management, Branding, Brand Awareness, Brand Loyalty, Product Lifecycle Management, Strategic Marketing, Marketing Management, Integrated Marketing Communications, Market Share, Value Propositions, Portfolio Management, Competitive Analysis, Business Metrics, Consumer Behaviour, Storytelling

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      12 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Introduction to Ethical Hacking

      Skills you'll gain: Penetration Testing, MITRE ATT&CK Framework, Open Web Application Security Project (OWASP), Public Key Infrastructure, Cyber Threat Intelligence, Threat Modeling, Cybersecurity, Distributed Denial-Of-Service (DDoS) Attacks, Cryptography, Mobile Security, Security Testing, Application Security, Vulnerability Scanning, Vulnerability Assessments, Network Security, Operating Systems, Encryption, Web Applications, Malware Protection, Wireless Networks

      3.5
      Rating, 3.5 out of 5 stars
      ·
      13 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      U

      UBITS

      Innovación en el mundo corporativo

      Skills you'll gain: Innovation, Organizational Change, Change Management, Corporate Sustainability, Corporate Strategy, Business Transformation, Organizational Strategy, Business Strategies, Growth Strategies, Continuous Improvement Process, Culture Transformation, Organizational Structure, Product Development, Consumer Behaviour

      4.8
      Rating, 4.8 out of 5 stars
      ·
      85 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      U

      University of Michigan

      Equitable Stage Makeup and Hair

      Skills you'll gain: Color Theory, Performing Arts, Design, Diversity Awareness, Aesthetics, Cultural Sensitivity, Diversity Equity and Inclusion Initiatives, Detail Oriented, Creativity

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      Universidad Austral

      Procesamiento de Lenguaje Natural

      Skills you'll gain: Web Scraping, Natural Language Processing, Data Integration, Data Processing, MLOps (Machine Learning Operations), PyTorch (Machine Learning Library), Machine Learning Algorithms, Data Cleansing, Keras (Neural Network Library), Artificial Neural Networks, Tensorflow, Text Mining, Jupyter, Application Lifecycle Management, Pandas (Python Package), Systems Architecture, Analysis, Deep Learning, Application Development, Python Programming

      4.1
      Rating, 4.1 out of 5 stars
      ·
      53 reviews

      Beginner · Specialization · 3 - 6 Months

    • C

      Coursera Project Network

      إنشاء صفحة أعمال مجانية باستخدام Blogger

      Skills you'll gain: Blogs, Search Engine Optimization, Brand Marketing, Content Marketing, Keyword Research, Content Creation, Web Analytics, Customer Engagement, Thought Leadership, Customer Relationship Building, Content Management Systems, Business Marketing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      19 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Fundamentals of Digital Marketing

      Skills you'll gain: Search Engine Marketing, Search Engine Optimization, Web Analytics and SEO, Digital Marketing, Online Advertising, Return On Investment, Consumer Behaviour, Cross-Channel Marketing, Marketing, Marketing Channel, Social Media Marketing, Marketing Strategies, Marketing Effectiveness, Marketing Psychology, Network Model, Business Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      11 reviews

      Beginner · Course · 1 - 3 Months

    1…164165166…264

    In summary, here are 10 of our most popular customer needs assessment courses

    • Engaging and Assessing Students with Plickers: Coursera Project Network
    • What Are the 4 A’s of Marketing - Jagdish Sheth: Kennesaw State University
    • Generative AI in User Research and Design Thinking: Fractal Analytics
    • Security for Artificial Intelligence Software and Services: Board Infinity
    • Coding for Designers, Managers, and Entrepreneurs: University of Virginia
    • Strategic Brand Management: S.P. Jain Institute of Management and Research
    • Introduction to Ethical Hacking: Johns Hopkins University
    • Innovación en el mundo corporativo: UBITS
    • Equitable Stage Makeup and Hair: University of Michigan
    • Procesamiento de Lenguaje Natural: Universidad Austral

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Do Not Sell/Share
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok