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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • P

    Packt

    Six Sigma White Belt

    Skills you'll gain: Root Cause Analysis, Six Sigma Methodology, Quality Management, Kaizen Methodology, Lean Methodologies, Process Improvement, Pareto Chart, Quality Control, Statistical Process Controls, Data Analysis, Corrective and Preventive Action (CAPA), Microsoft Excel, Diagram Design

    4.6
    Rating, 4.6 out of 5 stars
    ·
    82 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    S

    Scrimba

    Learn React

    Skills you'll gain: React.js, UI Components, Front-End Web Development, Web Content Accessibility Guidelines, User Interface (UI), JavaScript Frameworks, Interaction Design, Web Development Tools, Event-Driven Programming, Web Frameworks, Cascading Style Sheets (CSS), Application Programming Interface (API)

    4.7
    Rating, 4.7 out of 5 stars
    ·
    219 reviews

    Intermediate · Course · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    2

    28DIGITAL

    Development of Real-Time Systems

    Skills you'll gain: Real-Time Operating Systems, Embedded Systems, C (Programming Language), System Design and Implementation, System Requirements, Computer Architecture, Simulations, Verification And Validation, Debugging, Algorithms

    4.6
    Rating, 4.6 out of 5 stars
    ·
    541 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    Universidad Nacional Autónoma de México

    Habilidades humanas y de negocios para negociar

    Skills you'll gain: Overcoming Objections, Negotiation, Active Listening, Communication, Relationship Building, Persuasive Communication, Customer Insights, Verbal Communication Skills, Empathy, Needs Assessment

    4.8
    Rating, 4.8 out of 5 stars
    ·
    331 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    A

    Adobe

    Multimedia Content Creation

    Skills you'll gain: Video Production, Adobe Express, Multimedia, Content Creation, Storytelling, Visual Design, Design, Graphic and Visual Design, Web Content, Infographics, Animations, Digital Media Strategy, Editing, Communication

    4.7
    Rating, 4.7 out of 5 stars
    ·
    122 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    R

    Rutgers the State University of New Jersey

    Quality Improvement in Healthcare Organizations

    Skills you'll gain: Quality Improvement, Continuous Quality Improvement (CQI), Quality Assurance, Value-Based Care, Healthcare Project Management, Data Quality, Spreadsheet Software, Patient-centered Care, Data Analysis Software

    4.7
    Rating, 4.7 out of 5 stars
    ·
    200 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Get Started with Android App Development

    Skills you'll gain: Android Studio, Android Development, Android (Operating System), Mobile Development, Application Development, User Interface (UI), User Interface (UI) Design, User Interface and User Experience (UI/UX) Design, Human Computer Interaction, Interaction Design, Usability, Development Environment, Development Testing, Debugging

    4.4
    Rating, 4.4 out of 5 stars
    ·
    60 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    L

    LearnKartS

    Time Management Skills

    Skills you'll gain: Overcoming Obstacles, Stress Management, Scheduling

    4.7
    Rating, 4.7 out of 5 stars
    ·
    83 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Preparing for DP-900: Microsoft Azure Data Fundamentals Exam

    Skills you'll gain: Microsoft Azure, Cloud Services, Relational Databases, Databases, Analytics, Data Storage, Data Lakes, NoSQL, Data Warehousing, SQL, Test Planning

    4.7
    Rating, 4.7 out of 5 stars
    ·
    135 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Design Remote Meeting Boards in Miro

    Skills you'll gain: Collaborative Software, Meeting Facilitation, Virtual Teams, Telecommuting, Experience Design, Business Process Management, Virtual Environment

    4.1
    Rating, 4.1 out of 5 stars
    ·
    20 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • C

    Coursera

    Create surveys with Qualtrics

    Skills you'll gain: Survey Creation, Customer Retention, Customer Insights, Business Research, Customer Data Management, User Feedback, Customer experience improvement

    4.2
    Rating, 4.2 out of 5 stars
    ·
    14 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    R

    Rutgers the State University of New Jersey

    Logistics Excellence

    Skills you'll gain: Logistics, Logistics Management, Warehouse Management, Supply Chain Management, Supply Chain, Transportation Management, Supply Chain Systems, Inventory and Warehousing, Order Fulfillment, Relationship Management, Supplier Relationship Management, Cash Flows, Complex Problem Solving

    4.7
    Rating, 4.7 out of 5 stars
    ·
    79 reviews

    Advanced · Course · 1 - 4 Weeks

Searches related to customer experience

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1…177178179…554

In summary, here are 10 of our most popular customer experience courses

  • Six Sigma White Belt: Packt
  • Learn React: Scrimba
  • Development of Real-Time Systems: 28DIGITAL
  • Habilidades humanas y de negocios para negociar: Universidad Nacional Autónoma de México
  • Multimedia Content Creation: Adobe
  • Quality Improvement in Healthcare Organizations: Rutgers the State University of New Jersey
  • Get Started with Android App Development: SkillUp
  • Time Management Skills: LearnKartS
  • Preparing for DP-900: Microsoft Azure Data Fundamentals Exam: Microsoft
  • Design Remote Meeting Boards in Miro: Coursera

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