Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Skills you'll gain: Open Shortest Path First (OSPF), Virtual Local Area Network (VLAN), OSI Models, Wide Area Networks, Network Troubleshooting, TCP/IP, Wireless Networks, Cloud Computing, Network Routing, Routing Protocols, Network Security, Network Monitoring, Event Monitoring, Threat Detection, Threat Management, Network Performance Management, Network Switches, Network Planning And Design, Network Administration, Network Protocols
Beginner · Specialization · 3 - 6 Months

École Polytechnique Fédérale de Lausanne
Skills you'll gain: C++ (Programming Language), Programming Principles, Data Structures, Computer Programming, Game Design, Development Environment, Debugging
Beginner · Course · 1 - 3 Months

University of Cape Town
Skills you'll gain: Design Thinking, Financial Inclusion, Risk Management, Business Modeling, Innovation, Performance Measurement, Resource Management, Strategic Partnership, Entrepreneurial Finance, Finance, Stakeholder Management, Due Diligence, Case Studies
Beginner · Course · 1 - 3 Months

Deep Teaching Solutions
Skills you'll gain: Lifelong Learning, Learning Strategies, Collaboration, Productivity, Willingness To Learn, Human Learning, Time Management, Creativity, Problem Solving, Cognitive flexibility, Student Engagement, Self-Awareness
Mixed · Course · 1 - 3 Months

Automation Anywhere
Skills you'll gain: Robotic Process Automation, Business Process Automation, Return On Investment, Automation, Process Design, Feasibility Studies, Role-Based Access Control (RBAC), Dashboard, Unstructured Data, User Accounts, Analytics, Project Design, Artificial Intelligence, Development Testing, Operational Analysis, Extensible Markup Language (XML), Business Intelligence, Workflow Management, Business Process Modeling, Business Analytics
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Professional Networking, Interviewing Skills, Professional Development, Presentations, Data Science, Company, Product, and Service Knowledge, Recruitment, Writing, Business Research, Portfolio Management, Data Analysis, Job Analysis, Problem Solving, Communication, Python Programming
Beginner · Course · 1 - 4 Weeks

Erasmus University Rotterdam
Skills you'll gain: Sustainable Development, Sustainable Business, Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Business Transformation, Business Ethics, Environmental Issue, Systems Thinking, Economic Development, Strategic Partnership, Entrepreneurship, Innovation, Collaboration, Climate Change Mitigation, Complex Problem Solving
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Identity and Access Management, Prompt Engineering, Google Cloud Platform, Cloud Infrastructure, Platform As A Service (PaaS), Kubernetes, Application Deployment, Microservices, CI/CD, Containerization, Google App Engine, Cloud Applications, Cloud Computing, Generative AI, Terraform, Infrastructure As A Service (IaaS), Restful API, Data Storage, Cloud Services, Cloud Computing Architecture
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Verification And Validation, Theoretical Computer Science, System Testing, System Software, Systems Design, Software Architecture, Embedded Systems
Intermediate · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Responsible AI, Generative AI, Generative AI Agents, Prompt Engineering, Amazon Bedrock, AWS SageMaker, AI Product Strategy, Amazon Web Services, MLOps (Machine Learning Operations), Application Development, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Cloud Development, Data Governance, Large Language Modeling, Commercialization, API Design, Cost Management, Solution Architecture, Data Management
Beginner · Professional Certificate · 1 - 3 Months

Advancing Women in Tech
Skills you'll gain: Software Architecture, Systems Design, Technical Management, API Design, Technical Product Management, Engineering Management, Program Management, Microservices, Cross-Functional Collaboration, Team Performance Management, Leadership and Management, Service Oriented Architecture, Amazon Web Services
Mixed · Course · 1 - 4 Weeks

Rutgers the State University of New Jersey
Skills you'll gain: Competitive Analysis, Supply Chain, Supply Chain Management, Benchmarking, Transportation, Supply Chain, and Logistics, Customer Analysis, Supply Chain Planning, Customer experience improvement, Analytics, Financial Analysis, Inventory Management System, Data Analysis, Cost Estimation, Data-Driven Decision-Making, Cost Reduction, Spatial Analysis
Beginner · Course · 1 - 4 Weeks