Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Recurrent Neural Networks (RNNs), Tensorflow, Python Programming, Natural Language Processing, Data Preprocessing, Applied Machine Learning, Text Mining, Machine Learning Algorithms, Deep Learning, Classification Algorithms, Machine Learning
Intermediate · Guided Project · Less Than 2 Hours

Universitat Autònoma de Barcelona
Skills you'll gain: Risk Management, Behavioral Economics, Asset Protection, Loans, Financial Planning, Finance, Budgeting, Consumer Behaviour, Psychology, Decision Making, Empowerment
Beginner · Course · 1 - 3 Months

The Hong Kong University of Science and Technology
Skills you'll gain: Physics, Experimentation, Advanced Mathematics, electromagnetics, Informatics, Mechanics, Physical Science, Mathematical Modeling
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Statistical Inference, Statistical Methods, Statistics, Probability & Statistics, Data Literacy, Statistical Analysis, Sampling (Statistics), Applied Mathematics, Theoretical Computer Science, Probability Distribution, Artificial Intelligence
Build toward a degree
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Operating Systems, Network Security, Microsoft Windows, Command-Line Interface, Systems Administration, System Support, Unix, Mac OS, System Configuration, Unix Commands, Network Troubleshooting, Linux, Firewall, Information Technology, Software Installation, Technical Support, Help Desk Support, Malware Protection, Mobile Security, Encryption
Intermediate · Course · 1 - 3 Months

Duke University
Skills you'll gain: Physiology, Medical Science and Research, Biomedical Engineering, Emergency Medicine, Vital Signs, Radiation Protection, Human Factors, Health Care, Respiration, Physics, Biology, Engineering
Beginner · Course · 1 - 3 Months

Keller Williams
Skills you'll gain: Lead Generation, Sales Process, Customer Acquisition Management, Real Estate Sales, Real Estate Transactions, Showrooms, Sales Prospecting, Customer Relationship Building, Sales Presentation, Selling Techniques, Property and Real Estate, Customer experience improvement, Contract Management, Contract Negotiation, Negotiation, Needs Assessment
Beginner · Course · 1 - 3 Months

Skills you'll gain: Figma (Design Software), Responsive Web Design, User Interface and User Experience (UI/UX) Design, Usability, Web Design, User Experience, User Interface (UI), Typography, Design Elements And Principles, Layout Design, Color Theory, UI Components, Wireframing, Web Components, Mockups
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Google Sheets, Data-Driven Decision-Making, Data Analysis, Business Operations, Resource Allocation, Spreadsheet Software, Automation, Management Reporting, Project Controls, Workflow Management, Data Management
Intermediate · Guided Project · Less Than 2 Hours

Rutgers the State University of New Jersey
Skills you'll gain: Patient-centered Care, Health And Wellness Coaching, Health Systems, Health Care, Value-Based Care, Patient Communication, Healthcare Industry Knowledge, Patient Education And Counseling, Health Technology, Telehealth, Public Speaking, Diagnostic Tests
Beginner · Course · 1 - 4 Weeks

Korea Advanced Institute of Science and Technology(KAIST)
Skills you'll gain: NumPy, Python Programming, Artificial Intelligence, Programming Principles, Tensorflow, Data Structures, Development Environment, Computer Programming Tools, Data Manipulation
Beginner · Course · 1 - 3 Months

S.P. Jain Institute of Management and Research
Skills you'll gain: Product Strategy, Strategic Marketing, Marketing Management, Marketing Strategies, Consumer Behaviour, Target Market, Marketing Communications, Product Lifecycle Management, Integrated Marketing Communications, Marketing Analytics, Brand Strategy, Marketing Channel, Market Analysis, Price Negotiation, Value Propositions
Beginner · Course · 1 - 3 Months