Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

DeepLearning.AI
Skills you'll gain: Application Deployment, Cloud Deployment, Generative AI, Prompt Engineering, Prototyping, Agile Product Development, Retrieval-Augmented Generation, Application Development, Interactive Design, User Interface (UI), Data Integration
Intermediate · Course · 1 - 4 Weeks
University of Michigan
Skills you'll gain: NoSQL, Database Architecture and Administration, Cloud Applications, Database Management Systems, Data Store, Databases, PostgreSQL, Relational Databases, SQL, Cloud Deployment, Transaction Processing, Scalability, Application Deployment, JSON, Javascript
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Information Architecture, UI/UX Research, Design Research, User Interface and User Experience (UI/UX) Design, Persona Development, Usability, Qualitative Research, Usability Testing, Surveys, Prototyping, Tree Maps, Interviewing Skills
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: 3D Modeling, Computer-Aided Design, Mechanical Design, Simulation and Simulation Software, Engineering Drawings, Prototyping, Usability, Engineering Software, Manufacturing Processes, Engineering Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Metasploit, Penetration Testing, Vulnerability Scanning, Exploitation techniques, Vulnerability Assessments, Cybersecurity, Command-Line Interface, Virtual Machines, Linux, Technical Documentation
Beginner · Guided Project · Less Than 2 Hours

Saïd Business School, University of Oxford
Skills you'll gain: Financial Services, Artificial Intelligence, Responsible AI, FinTech, Banking Services, Financial Regulation, Banking, Fraud detection, Machine Learning, Applied Machine Learning, Unsupervised Learning, Data Ethics, Natural Language Processing, AI Personalization, Deep Learning, Credit Risk, Reinforcement Learning, Big Data, Algorithms, Data Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Kubernetes, Cloud-Native Computing, Containerization, Docker (Software), Cloud Applications, Application Deployment, Cloud Deployment, Continuous Deployment, Cloud Platforms, Cloud Computing, Command-Line Interface
Intermediate · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Digital Marketing, Marketing Strategies, Customer Engagement, Marketing Analytics, AI Enablement, Content Marketing, Generative AI, Social Media Marketing, Data-Driven Decision-Making, Responsible AI, Customer Insights, Brand Strategy, Business Ethics, Predictive Analytics
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Clinical Trials, Clinical Research, Drug Development, Patient Evaluation, Pharmaceutical Terminology, Clinical Assessment, Quantitative Research, Data Literacy, Patient-centered Care, Statistical Methods, Data Science, Statistical Analysis
Intermediate · Course · 1 - 4 Weeks

Tableau Learning Partner
Skills you'll gain: Data Visualization Software, Spatial Data Analysis, Tableau Software, Data Storytelling, Interactive Data Visualization, Data Presentation, Stakeholder Communications, Geospatial Mapping, Business Reporting, Data Analysis, Business Analytics, Data Mapping
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Model Based Systems Engineering, Systems Engineering, Requirements Analysis, Test Engineering, Systems Thinking, Systems Architecture, Test Planning, Systems Analysis, Functional Requirement, Risk Management Framework, System Testing, System Requirements, Verification And Validation
Build toward a degree
Beginner · Course · 1 - 3 Months

Technical University of Munich (TUM)
Skills you'll gain: Global Positioning Systems, Digital Transformation, Environmental Monitoring, Aerospace Basic Quality System Standards, Manufacturing Processes, Image Analysis, Industrial Engineering, Cybersecurity, Spatial Data Analysis, Artificial Intelligence, Threat Detection, Automation, Cyber Risk, Telecommunications, Technology Strategies, Cloud Computing, Data Storage, Data Integration
Intermediate · Course · 1 - 4 Weeks