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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


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    Status: AI skills
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    DeepLearning.AI

    Fast Prototyping of GenAI Apps with Streamlit

    Skills you'll gain: Application Deployment, Cloud Deployment, Generative AI, Prompt Engineering, Prototyping, Agile Product Development, Retrieval-Augmented Generation, Application Development, Interactive Design, User Interface (UI), Data Integration

    3.9
    Rating, 3.9 out of 5 stars
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    10 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    Database Architecture and NoSQL at Scale with Deno

    Skills you'll gain: NoSQL, Database Architecture and Administration, Cloud Applications, Database Management Systems, Data Store, Databases, PostgreSQL, Relational Databases, SQL, Cloud Deployment, Transaction Processing, Scalability, Application Deployment, JSON, Javascript

    4.3
    Rating, 4.3 out of 5 stars
    ·
    147 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
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    IBM

    UX Research and Information Architecture 

    Skills you'll gain: Information Architecture, UI/UX Research, Design Research, User Interface and User Experience (UI/UX) Design, Persona Development, Usability, Qualitative Research, Usability Testing, Surveys, Prototyping, Tree Maps, Interviewing Skills

    4.9
    Rating, 4.9 out of 5 stars
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    18 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
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    Siemens

    Intro to Siemens NX: Engineering Essentials and Part Design

    Skills you'll gain: 3D Modeling, Computer-Aided Design, Mechanical Design, Simulation and Simulation Software, Engineering Drawings, Prototyping, Usability, Engineering Software, Manufacturing Processes, Engineering Analysis

    4.4
    Rating, 4.4 out of 5 stars
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    68 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Metasploit for Beginners: Ethical Penetration Testing

    Skills you'll gain: Metasploit, Penetration Testing, Vulnerability Scanning, Exploitation techniques, Vulnerability Assessments, Cybersecurity, Command-Line Interface, Virtual Machines, Linux, Technical Documentation

    4.7
    Rating, 4.7 out of 5 stars
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    71 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
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    Saïd Business School, University of Oxford

    AI Fundamentals in Financial Services

    Skills you'll gain: Financial Services, Artificial Intelligence, Responsible AI, FinTech, Banking Services, Financial Regulation, Banking, Fraud detection, Machine Learning, Applied Machine Learning, Unsupervised Learning, Data Ethics, Natural Language Processing, AI Personalization, Deep Learning, Credit Risk, Reinforcement Learning, Big Data, Algorithms, Data Management

    4.7
    Rating, 4.7 out of 5 stars
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    52 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Red Hat

    Foundations of Red Hat Cloud-native Development

    Skills you'll gain: Kubernetes, Cloud-Native Computing, Containerization, Docker (Software), Cloud Applications, Application Deployment, Cloud Deployment, Continuous Deployment, Cloud Platforms, Cloud Computing, Command-Line Interface

    4.6
    Rating, 4.6 out of 5 stars
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    161 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
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    U

    University of Maryland, College Park

    AI in Digital Marketing

    Skills you'll gain: Digital Marketing, Marketing Strategies, Customer Engagement, Marketing Analytics, AI Enablement, Content Marketing, Generative AI, Social Media Marketing, Data-Driven Decision-Making, Responsible AI, Customer Insights, Brand Strategy, Business Ethics, Predictive Analytics

    4.4
    Rating, 4.4 out of 5 stars
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    18 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    G

    Genentech

    Data Sciences in Pharma - Patient Centered Outcomes Research

    Skills you'll gain: Clinical Trials, Clinical Research, Drug Development, Patient Evaluation, Pharmaceutical Terminology, Clinical Assessment, Quantitative Research, Data Literacy, Patient-centered Care, Statistical Methods, Data Science, Statistical Analysis

    4.5
    Rating, 4.5 out of 5 stars
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    22 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Tableau Learning Partner

    Advanced Data Visualization with Tableau

    Skills you'll gain: Data Visualization Software, Spatial Data Analysis, Tableau Software, Data Storytelling, Interactive Data Visualization, Data Presentation, Stakeholder Communications, Geospatial Mapping, Business Reporting, Data Analysis, Business Analytics, Data Mapping

    4.9
    Rating, 4.9 out of 5 stars
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    105 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    The Need for Systems Engineering

    Skills you'll gain: Model Based Systems Engineering, Systems Engineering, Requirements Analysis, Test Engineering, Systems Thinking, Systems Architecture, Test Planning, Systems Analysis, Functional Requirement, Risk Management Framework, System Testing, System Requirements, Verification And Validation

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
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    88 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    T

    Technical University of Munich (TUM)

    Digitalisation in Space Research

    Skills you'll gain: Global Positioning Systems, Digital Transformation, Environmental Monitoring, Aerospace Basic Quality System Standards, Manufacturing Processes, Image Analysis, Industrial Engineering, Cybersecurity, Spatial Data Analysis, Artificial Intelligence, Threat Detection, Automation, Cyber Risk, Telecommunications, Technology Strategies, Cloud Computing, Data Storage, Data Integration

    4.8
    Rating, 4.8 out of 5 stars
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    104 reviews

    Intermediate · Course · 1 - 4 Weeks

Searches related to customer experience

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1…195196197…559

In summary, here are 10 of our most popular customer experience courses

  • Fast Prototyping of GenAI Apps with Streamlit: DeepLearning.AI
  • Database Architecture and NoSQL at Scale with Deno: University of Michigan
  • UX Research and Information Architecture : IBM
  • Intro to Siemens NX: Engineering Essentials and Part Design: Siemens
  • Metasploit for Beginners: Ethical Penetration Testing: Coursera
  • AI Fundamentals in Financial Services: Saïd Business School, University of Oxford
  • Foundations of Red Hat Cloud-native Development: Red Hat
  • AI in Digital Marketing: University of Maryland, College Park
  • Data Sciences in Pharma - Patient Centered Outcomes Research: Genentech
  • Advanced Data Visualization with Tableau: Tableau Learning Partner

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