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Results for "customer service and communication"
- Status: Preview
Peking University
Skills you'll gain: Active Listening, Non-Verbal Communication, Public Speaking, Presentations, Business Communication, Interviewing Skills, Team Management, Communication, Business Writing, Communication Strategies, Interpersonal Communications, Intercultural Competence, Negotiation, Cultural Sensitivity
Knowledge Accelerators
Skills you'll gain: Customer Support, Service Level Agreement, Customer Service, Help Desk Support, Technical Support, Problem Solving, Verbal Communication Skills, Conscientiousness, Communication, Resourcefulness, Rapport Building, Active Listening, Empathy, Process Management
- Status: NewStatus: Free Trial
LearnKartS
Skills you'll gain: Oral Expression, Active Listening, Verbal Communication Skills, Influencing, Emotional Intelligence, Interpersonal Communications, Communication, Non-Verbal Communication, Communication Strategies, Public Speaking, Empathy, Business Communication, Professionalism, Business Correspondence, Teamwork, Virtual Teams, Self-Awareness, Adaptability
- Status: Free Trial
Arizona State University
Skills you'll gain: Meeting Facilitation, Public Speaking, Lecturing, Presentations, Active Listening, Storytelling, Communication, Persuasive Communication, Team Leadership, Teamwork, Social Skills, Influencing, Discussion Facilitation, Team Building, Communication Strategies, Leadership, Team Management, Interpersonal Communications, Verbal Communication Skills, Non-Verbal Communication
- Status: Free Trial
University of Illinois Urbana-Champaign
Skills you'll gain: Data Storytelling, Revenue Recognition, Financial Statements, Data Presentation, Data Visualization, Accrual Accounting, Cash Flows, Financial Accounting, Data Collection, Financial Statement Analysis, Bookkeeping, Business Analytics, Income Statement, Accounting, Business Analysis, Business Valuation, Data Quality, Analytics, Data Analysis, Asset Management
- Status: Preview
Coursera Instructor Network
Skills you'll gain: AI Personalization, Generative AI, User Feedback, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Self Service Technologies, Artificial Intelligence, Business Ethics, Natural Language Processing
- Status: Free Trial
University of Colorado Boulder
Skills you'll gain: Business Writing, Presentations, Peer Review, Graphic Design, Graphic and Visual Design, Public Speaking, Business Communication, Graphic and Visual Design Software, Verbal Communication Skills, Design, Visual Design, Storytelling, Writing, Organizational Skills, Project Design, Concision, Writing and Editing, Proofreading, Drive Engagement, Grammar
- Status: Free Trial
Johns Hopkins University
Skills you'll gain: Request for Proposal, Conflict Management, Presentations, Teamwork, Technical Communication, Storytelling, Persuasive Communication, Communication Strategies, Organizational Strategy, Non-Verbal Communication, Proposal Writing, Business Communication, Intercultural Competence, Interpersonal Communications, Target Audience, Business Writing, Strategic Communication, Communication, Ethical Standards And Conduct, Strategic Thinking
- Status: Free Trial
University of Colorado Boulder
Skills you'll gain: Crisis Management, Management Consulting, Strategic Communication, Emergency Response, Corporate Communications, Leadership, Risk Management, Business Leadership, Business Risk Management, Contingency Planning, Business Continuity Planning, Risk Analysis, Public Affairs, Public Relations, Internal Communications, Stakeholder Management, Communication, Media Relations, Forecasting, Critical Thinking
- Status: NewStatus: Free Trial
Skills you'll gain: Nursing Care, Nursing Practices, Healthcare Ethics, Active Listening, Teamwork, Nursing, Professionalism, Social Skills, Conflict Management, Cultural Responsiveness, Verbal Communication Skills, Patient Education And Counseling, Communication, Health Care, Patient Evaluation, Compassion, Health Assessment, Patient Preparation, Patient Safety, Decision Making
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: Active Listening, Communication, Communication Strategies, Persuasive Communication, Verbal Communication Skills, Interpersonal Communications, Business Communication, Trustworthiness, Rapport Building, Goal Setting, Relationship Building, Non-Verbal Communication, Cooperation, Negotiation, Honesty
- Status: Free Trial
National University of Singapore
Skills you'll gain: Presentations, Survey Creation, Persuasive Communication, Trustworthiness, Cultural Diversity, Intercultural Competence, Verbal Communication Skills, Meeting Facilitation, Interpersonal Communications, Business Writing, Business Communication, Communication Strategies, Public Speaking, Organizational Structure, Communication, Professional Development, Stakeholder Communications, Business Correspondence, Writing, Peer Review
In summary, here are 10 of our most popular customer service and communication courses
- Management Communication 管理沟通: Peking University
- Customer Service Fundamentals: Knowledge Accelerators
- Effective Communication Skills: LearnKartS
- Communication For Everyone: Arizona State University
- Business Data Management and Communication: University of Illinois Urbana-Champaign
- GenAI for Customer Service Representatives: Coursera Instructor Network
- Effective Communication: Writing, Design, and Presentation: University of Colorado Boulder
- Strategic Communications in Technical Organizations: Johns Hopkins University
- Crisis Management and Crisis Communication: University of Colorado Boulder
- The Nursing Journey: From Calling to Career: Immersify