
Skills you'll gain: Command-Line Interface, Virtualization and Virtual Machines, Network Security, Virtualization, Operating Systems, Hardware Troubleshooting, Information Technology Operations, Network Troubleshooting, Computer Hardware, Network Support, Cloud Computing, Mac OS, Security Controls, Microsoft Windows, Information Systems Security, System Configuration, Operating System Administration, Network Infrastructure, Data Storage, Peripheral Devices
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Dashboard, Dashboard Creation, Collaborative Software, Management Reporting, Problem Management, Data Presentation, Data Literacy, Problem Solving, Performance Reporting, End User Training and Support, Data Analysis, Training and Development, Jira (Software), Network Troubleshooting, Trend Analysis, User Feedback, Data-Driven Decision-Making, Technical Support, Stakeholder Management, Document Management
Intermediate · Specialization · 3 - 6 Months

Microsoft
Skills you'll gain: Hardware Troubleshooting, Microsoft Azure, Generative AI, Data Storage Technologies, Virtual Networking, Dashboard Creation, Data Storage, Hybrid Cloud Computing, Generative Model Architectures, Enterprise Application Management, Collaborative Software, Cloud Services, Microsoft Power Automate/Flow, Cloud Computing, Microsoft Teams, Data Management, Virtualization and Virtual Machines, Data Maintenance, Network Protocols, Security Controls
Beginner · Professional Certificate · 3 - 6 Months

Universiteit Leiden
Skills you'll gain: Arbitration, Diplomacy, Adjudication, Court Systems, Litigation and Civil Justice, International Relations, Conflict Management, Legal Proceedings, Case Law, Law, Regulation, and Compliance, Case Studies
Mixed · Course · 1 - 3 Months

Skills you'll gain: Infrastructure as Code (IaC), Amazon Web Services, AWS Identity and Access Management (IAM), Data Integration, IT Automation, Cloud Security, Billing, Billing Systems, Expense Management, Cloud-Based Integration, Security Controls, Cost Management, Cloud Solutions, Technical Support, Cloud Services, Technical Support and Services, Regulatory Compliance, Cloud Standards, System Support, Network Troubleshooting
Intermediate · Course · 1 - 4 Weeks

Microsoft
Beginner · Course · 1 - 3 Months

Skills you'll gain: Peripheral Devices, File Systems, Mac OS, User Accounts, Virtual Private Networks (VPN), Apple software proficiency, File Management, Knowledge of Apple Software, TCP/IP, User Provisioning, Data Security, System Configuration, Network Protocols, Operating System Administration, Network Administration, Enterprise Application Management, Network Support, Software Installation, General Networking, Data Management
Beginner · Specialization · 1 - 3 Months
Skills you'll gain: IT Security Architecture, Computer Networking, Operating System Administration, Package and Software Management, Network Troubleshooting, Version Control, IT Automation, Systems Administration, IT Infrastructure, Network Administration, Information Systems Security, TCP/IP, Git (Version Control System), Chef (Configuration Management Tool), Network Security, General Networking, Ruby (Programming Language), Desktop Support, Web Presence, Interviewing Skills
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: IT Service Management, Technical Support and Services, Technical Support, Service Level, Service Management, Help Desk Support, Customer Service, End User Training and Support, Remote Access Systems, Issue Tracking, Technical Communication, Technical Documentation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Generative AI Agents, Standard Operating Procedure, Generative AI, Customer Support, AI literacy, Product Support, Customer Service, Procedure Development, Customer Analysis, LLM Application, Responsible AI, AI Workflows, AI Integrations, Customer experience improvement, Data Ethics, Customer Insights, Business Process Automation, User Feedback, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Deployment, Microsoft 365, Cloud Computing, Cloud Solutions, Cloud Services, Cloud Management, Software As A Service, Technical Support and Services, Microsoft Office, Help Desk Support, Collaborative Software, Service Level Agreement, Billing, Technical Support, Office Administration, Hybrid Cloud Computing, Productivity Software, User Provisioning, System Monitoring, Billing & Invoicing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, Legal Technology, Arbitration, Legal Research, AI literacy, Litigation Support, Client Services, Mediation, Legal Strategy, Generative AI, Litigation and Civil Justice, Legal Support, AI Integrations, LLM Application, AI Workflows, Document Management, Automation
Intermediate · Course · 1 - 4 Weeks