Skills you'll gain: ChatGPT, AI Personalization, Customer Communications Management, Persona Development, Customer Engagement, Generative AI, Customer Service, Target Audience, Customer experience improvement, Customer Support, Performance Analysis, Performance Improvement

Skills you'll gain: Platform As A Service (PaaS), Cloud Platforms, Public Cloud, Application Development, Application Deployment, Cloud Computing, Cloud Services, Software As A Service, Private Cloud, DevOps, Infrastructure As A Service (IaaS), Agile Methodology

Skills you'll gain: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Process Mapping, Key Performance Indicators (KPIs), Customer Service, Hospitality Management, Hospitality, Customer Analysis, Innovation, Corporate Sustainability, Continuous Improvement Process, Feasibility Studies, Digital Transformation, Collaboration

Skills you'll gain: Microsoft Azure, C# (Programming Language), Service Oriented Architecture, Cloud Storage, Microservices, Middleware, Cloud Development, Cloud Applications, Distributed Computing, Data Storage Technologies, Cloud Services, Event-Driven Programming, Communication, Real Time Data, Data Management

Skills you'll gain: Infrastructure As A Service (IaaS), Cloud Infrastructure, Cloud Services, Cloud Computing, Service Level Agreement, Cloud Computing Architecture, Cloud Platforms, Virtualization, Application Deployment, User Provisioning

Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening

Skills you'll gain: User Feedback, Employee Surveys, Customer Insights, Customer experience improvement, Microsoft 365, Market Research, User Research, Target Audience, Key Performance Indicators (KPIs), Data Analysis Software, Marketing

Skills you'll gain: Predictive Modeling, Machine Learning Algorithms, Feature Engineering, Supervised Learning, Classification And Regression Tree (CART), Predictive Analytics, Applied Machine Learning, R Programming, Machine Learning, Random Forest Algorithm, Regression Analysis, Data Processing, Data Collection

Skills you'll gain: Exploratory Data Analysis, Unsupervised Learning, Supervised Learning, Data Analysis, Applied Machine Learning, Data Presentation, Machine Learning, Scikit Learn (Machine Learning Library), Machine Learning Algorithms, Python Programming, Tensorflow, Regression Analysis, Keras (Neural Network Library), Artificial Neural Networks

Skills you'll gain: Supervised Learning, Predictive Modeling, Predictive Analytics, Statistical Modeling, Machine Learning, Machine Learning Algorithms, Regression Analysis, Probability & Statistics, Linear Algebra

Skills you'll gain: Unsupervised Learning, Dimensionality Reduction, Scikit Learn (Machine Learning Library), Machine Learning Algorithms, Feature Engineering, Machine Learning, Statistical Machine Learning, Text Mining, Data Mining, Data Science, Big Data, NumPy, Data Analysis, Algorithms, Natural Language Processing, Linear Algebra

Skills you'll gain: Canva (Software), Social Media Campaigns, Email Marketing, Content Creation, Marketing Design, Graphic and Visual Design, Product Promotion, Advertising, Marketing Materials, Promotional Materials, Marketing Communications, Sales Development, Digital Marketing