Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Canva (Software), Photo/Video Production and Technology, Video Production, Content Creation, Social Media, User Accounts, Design, Creativity
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Metadata Management, Data Manipulation, Data Integration, Extract, Transform, Load, Database Management Systems, Data Transformation, Data Access, Context Management, Data Migration, Data Pipelines, Dataflow, Data Validation, Version Control
Intermediate · Course · 1 - 4 Weeks

Indian School of Business
Skills you'll gain: Financial Planning, Tax Planning, Wealth Management, Income Tax, Insurance, General Finance, Financial Management, Investments, Financial Market, Loans, Budgeting, Risk Management, Goal Setting
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Sales Strategy, Selling Techniques, Sales Presentation, Sales Process, Market Analysis, Sales, Technical Sales, Customer Relationship Building, Customer Relationship Management, Market Opportunities, Competitive Analysis, Market Dynamics, Company, Product, and Service Knowledge, Customer Insights
Beginner · Course · 1 - 4 Weeks

Starweaver
Skills you'll gain: Data Storytelling, Active Listening, Non-Verbal Communication, Business Writing, Concision, Sales Presentations, Sales Strategy, Social Skills, Writing, Cultural Sensitivity, Persuasive Communication, Interpersonal Communications, Customer Relationship Management (CRM) Software, Storytelling, Emotional Intelligence, Business Communication, Communication Strategies, Technical Communication, Communication, Marketing Communications
Intermediate · Specialization · 1 - 3 Months

Imperial College London
Skills you'll gain: Microbiology, Public Health and Disease Prevention, Public Health, Sanitation, Infectious Diseases, Environment Health And Safety, Health Education, Epidemiology, Emergency Response, Healthcare Ethics, Community Health, Radiation Protection, Immunology
Beginner · Course · 1 - 4 Weeks

New York Institute of Finance
Skills you'll gain: Supplier Management, Supply Chain Management, Customer Analysis, Stakeholder Analysis, Working Capital, Corporate Finance, Sales Prospecting, Financial Analysis, Cash Flows, Technology Solutions
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Healthcare Project Management, Clinical Documentation, Generative AI, Responsible AI, Resource Utilization, Patient Flow, Lean Methodologies, Operational Efficiency, Data Ethics, Operations Management, Health Care Procedure and Regulation, Informed Consent, Project Risk Management, Process Improvement, Continuous Improvement Process, Medical Privacy, AI Security, Healthcare Ethics, Generative AI Agents, Health Informatics
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Responsive Web Design, HTML and CSS, Web Design and Development, UI Components, Prompt Engineering, Web Development Tools, Web Development, Generative AI, Javascript, Software Engineering, Machine Learning
Intermediate · Guided Project · Less Than 2 Hours

University of Colorado System
Skills you'll gain: Data Warehousing, Dashboard, Star Schema, Data Visualization Software, Data Mart, MicroStrategy, Business Intelligence, Data Integration, Data Architecture, Extract, Transform, Load, Data Modeling, Case Studies, PostgreSQL, SQL, Data Transformation
Mixed · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Gemini, Generative AI, Google Cloud Platform, Cloud Applications, Software Development Tools, Application Development, Integrated Development Environments, Code Review
Beginner · Course · 1 - 4 Weeks

University of Virginia
Skills you'll gain: User Story, Javascript, Model View Controller, Debugging, HTML and CSS, Prototyping, jQuery, Web Applications, Hypertext Markup Language (HTML), User Interface (UI), Interactive Design, Web Design and Development, Web Development Tools, Web Design, Application Programming Interface (API), Application Development, Cascading Style Sheets (CSS), Software Development, User Experience, User Accounts
Beginner · Specialization · 1 - 3 Months