Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

HubSpot Academy
Skills you'll gain: Sales Enablement, Sales Strategy, Lead Generation, Sales Training, Sales, Sales Process, Customer Success Management, Content Marketing, Target Audience, Content Strategy, Customer Engagement, Content Creation, Service Level Agreement
Beginner · Course · 1 - 3 Months

LearnKartS
Skills you'll gain: Overcoming Obstacles, Stress Management, Scheduling
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: DevOps, CI/CD, Cloud Deployment, User Story, Microservices, OpenShift, Application Deployment, Continuous Integration, Cloud-Native Computing, Code Review, Kubernetes, Test Driven Development (TDD), Scrum (Software Development), Agile Methodology, Sprint Planning, Containerization, Restful API, Flask (Web Framework), Docker (Software), Cloud Computing
Intermediate · Course · 1 - 3 Months

Fractal Analytics
Skills you'll gain: Generative AI, AI Product Strategy, Generative Adversarial Networks (GANs), Business Leadership, Responsible AI, Key Performance Indicators (KPIs), Customer experience improvement, Corporate Strategy, Strategic Decision-Making, Data Ethics, Business Ethics, Customer Engagement, Governance
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Root Cause Analysis, Customer Relationship Building, Customer Relationship Management, Problem Management, Verbal Communication Skills, Customer Support, Amazon Web Services, Communication, Cloud Solutions, Technical Support, Cloud Security, Cloud Services, Automation, Collaboration, Incident Management, Generative AI, Innovation
Beginner · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Architectural Drawing, Blueprint Reading, Structural Engineering, Building Design, Structural Analysis, Engineering Drawings, Engineering Documentation, Architectural Engineering, Civil and Architectural Engineering, Building Codes, Construction Estimating, Civil Engineering, Engineering Practices, Construction, Construction Engineering, Engineering Calculations, Engineering Software, Engineering Design Process
Advanced · Specialization · 1 - 3 Months

Skills you'll gain: Statistical Process Controls, Statistical Hypothesis Testing, Lean Methodologies, Team Motivation, Process Improvement, Six Sigma Methodology, Kaizen Methodology, Lean Six Sigma, Process Capability, Risk Analysis, Team Performance Management, Quality Improvement, Team Management, Benchmarking, Performance Measurement, Change Management, Process Analysis, Statistical Analysis, Root Cause Analysis, Regression Analysis
Intermediate · Specialization · 1 - 3 Months

Board Infinity
Skills you'll gain: Test Planning, Test Tools, Software Testing, Configuration Management, Test Case, Integration Testing, System Testing, Test Automation, Software Development Life Cycle, Acceptance Testing, Software Technical Review, Code Review, Unit Testing, White-Box Testing, Regression Testing, Software Quality Assurance, Test Data, Risk Management, Risk Management Framework, Verification And Validation
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Canva (Software), Photo/Video Production and Technology, Video Production, Content Creation, Social Media, User Accounts, Design, Creativity
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Metadata Management, Data Manipulation, Data Integration, Extract, Transform, Load, Database Management Systems, Data Transformation, Data Access, Context Management, Data Migration, Data Pipelines, Dataflow, Data Validation, Version Control
Intermediate · Course · 1 - 4 Weeks

Indian School of Business
Skills you'll gain: Financial Planning, Tax Planning, Wealth Management, Income Tax, Insurance, General Finance, Financial Management, Investments, Financial Market, Loans, Budgeting, Risk Management, Goal Setting
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Sales Strategy, Selling Techniques, Sales Presentation, Sales Process, Market Analysis, Sales, Technical Sales, Customer Relationship Building, Customer Relationship Management, Market Opportunities, Competitive Analysis, Market Dynamics, Company, Product, and Service Knowledge, Customer Insights
Beginner · Course · 1 - 4 Weeks