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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Social Computing

      Skills you'll gain: Network Analysis, Graph Theory, Machine Learning, Applied Machine Learning, Social Sciences, Statistical Analysis, Amazon Web Services, R Programming, Tensorflow, Data Ethics, Artificial Intelligence and Machine Learning (AI/ML), Research Design, Sociology, Human Machine Interfaces, Data Collection, Machine Learning Methods, Behavioral Economics, Trend Analysis, Analytics, Statistical Modeling

      4.2
      Rating, 4.2 out of 5 stars
      ·
      10 reviews

      Intermediate · Specialization · 3 - 6 Months

    • P

      Packt

      Building Autonomous AI Agents with LangGraph

      Skills you'll gain: Generative AI Agents, Agentic systems, OpenAI, Artificial Intelligence, ChatGPT, Generative AI, Query Languages, User Interface (UI), Prompt Engineering, Large Language Modeling, Software Architecture, UI Components, Natural Language Processing, Python Programming, Human Machine Interfaces, Application Frameworks, Automation, Development Environment

      4.6
      Rating, 4.6 out of 5 stars
      ·
      13 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Michigan State University

      Launch Strategy: 5 Steps to Capstone Experience

      Skills you'll gain: Customer Acquisition Management, Business Planning, Entrepreneurship, Business Modeling, Resource Management, Sales Strategy, Plan Execution, New Business Development, Business Strategy, Customer Engagement, Go To Market Strategy, Marketing, Innovation, Fundraising and Crowdsourcing, Budgeting

      4.7
      Rating, 4.7 out of 5 stars
      ·
      131 reviews

      Mixed · Course · 1 - 3 Months

    • I

      ISC2

      Access Control

      Skills you'll gain: Authentications, Authorization (Computing), Identity and Access Management, Security Controls, User Provisioning, Data Access, Information Systems Security, Computer Security, Network Architecture

      4.5
      Rating, 4.5 out of 5 stars
      ·
      29 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      Illinois Tech

      Managerial Economics: Buyer and Seller Behavior

      Skills you'll gain: Market Dynamics, Supply And Demand, Game Theory, Economics, Market Trend, Business Economics, Market Analysis, Consumer Behaviour, Operating Cost, Business Strategy, Competitive Analysis, Cost Management, Strategic Decision-Making, Decision Making

      Build toward a degree

      4.5
      Rating, 4.5 out of 5 stars
      ·
      49 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      University of Illinois Urbana-Champaign

      Understanding the Value of Human-Centered Design

      Skills you'll gain: Human Centered Design, User Experience Design, Stakeholder Engagement, Design Thinking, Design Research, Creativity, Ideation, Data Collection, Storytelling, Collaboration, Innovation, Stakeholder Communications, Data Storytelling, User Research, Process Mapping, Communication, Needs Assessment

      4.3
      Rating, 4.3 out of 5 stars
      ·
      14 reviews

      Mixed · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Images and Links in HTML

      Skills you'll gain: Hypertext Markup Language (HTML), Web Design, Web Content, Web Design and Development, Web Development, Information Architecture

      4.7
      Rating, 4.7 out of 5 stars
      ·
      331 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Preview
      Preview
      U

      Universidad de Palermo

      E-commerce Academy

      Skills you'll gain: E-Commerce, Branding, Online Advertising, Entrepreneurship, Sales, Social Media, Business Development, Social Media Marketing, Payment Systems, Web Design and Development, Logistics, User Experience, Market Trend

      4.7
      Rating, 4.7 out of 5 stars
      ·
      149 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      Packt

      Data Analysts' Toolbox - Excel, Power BI, Python, & Tableau

      Skills you'll gain: Data Analysis Expressions (DAX), Power BI, Pivot Tables And Charts, Microsoft Excel, R Programming, Alteryx, Dashboard, Statistical Programming, Data Transformation, Tableau Software, Data Cleansing, Data Visualization Software, Interactive Data Visualization, Business Reporting, Debugging, Data Visualization, Automation, Python Programming, Data Structures, Statistical Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      13 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      U

      University of Pennsylvania

      Reconstructing America's Story

      Skills you'll gain: Case Law, Social Justice, World History, Political Sciences, Storytelling, Policy Analysis, Diversity Awareness

      4.9
      Rating, 4.9 out of 5 stars
      ·
      20 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      McMaster University

      Finance for Everyone: Debt

      Skills you'll gain: Financial Policy, Loans, Finance, Credit Risk, General Finance, Fiscal Management, Corporate Finance, Financial Planning, Financial Analysis, Behavioral Economics, Economics, Economic Development, Consumer Behaviour

      4.8
      Rating, 4.8 out of 5 stars
      ·
      147 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Marketing Automation with AI and HubSpot: Plan to Execution

      Skills you'll gain: Lead Generation, Marketing Automation, HubSpot CRM, Prompt Engineering, ChatGPT, Dashboard, MarTech, Generative AI Agents, Email Marketing, Marketing Strategies, Workflow Management, Campaign Management, Marketing Analytics, Customer Relationship Management (CRM) Software, Customer Engagement, Data-Driven Decision-Making

      4.8
      Rating, 4.8 out of 5 stars
      ·
      8 reviews

      Intermediate · Guided Project · Less Than 2 Hours

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    1…207208209…448

    In summary, here are 10 of our most popular customer experience courses

    • Social Computing: Johns Hopkins University
    • Building Autonomous AI Agents with LangGraph: Packt
    • Launch Strategy: 5 Steps to Capstone Experience: Michigan State University
    • Access Control: ISC2
    • Managerial Economics: Buyer and Seller Behavior: Illinois Tech
    • Understanding the Value of Human-Centered Design: University of Illinois Urbana-Champaign
    • Images and Links in HTML: Coursera Project Network
    • E-commerce Academy: Universidad de Palermo
    • Data Analysts' Toolbox - Excel, Power BI, Python, & Tableau: Packt
    • Reconstructing America's Story: University of Pennsylvania

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