Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Starweaver
Skills you'll gain: Data Storytelling, Active Listening, Non-Verbal Communication, Business Writing, Concision, Sales Presentations, Sales Strategy, Social Skills, Writing, Cultural Sensitivity, Persuasive Communication, Interpersonal Communications, Customer Relationship Management (CRM) Software, Storytelling, Emotional Intelligence, Business Communication, Communication Strategies, Technical Communication, Communication, Marketing Communications
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Generative AI, Generative Adversarial Networks (GANs), Artificial Intelligence and Machine Learning (AI/ML), Responsible AI, Applied Machine Learning, Data Ethics, Transfer Learning, Federated Learning, Scalability, Machine Learning, Distributed Computing, Model Evaluation, MLOps (Machine Learning Operations), Microsoft Azure, Information Privacy
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Generative AI, Advertising, Advertising Campaigns, Content Creation, ChatGPT, Prompt Engineering, Responsible AI, Data Ethics, Artificial Intelligence, Creativity, Video Editing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Financial Statement Analysis, Financial Analysis, Return On Investment, Profit and Loss (P&L) Management, Financial Modeling, Performance Metric, Accounting, Finance, Operating Expense, Investments
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: 3D Modeling, Computer-Aided Design, Mechanical Design, Simulation and Simulation Software, Engineering Drawings, Prototyping, Usability, Engineering Software, Manufacturing Processes, Engineering Analysis
Beginner · Course · 1 - 4 Weeks

Yonsei University
Skills you'll gain: Apache Spark, Big Data, SPSS, Analytics, Real Time Data, Apache Hadoop, Data Processing, Business Analytics, Statistical Analysis, Data Analysis Software, Business Strategy, Market Share, Distributed Computing, Scalability
Beginner · Course · 1 - 3 Months

Fudan University
Skills you'll gain: Game Design, Video Game Development, Conceptual Design, Animation and Game Design, Systems Design, Prototyping, Computer Graphic Techniques, Content Creation, User Experience Design, Storytelling, Creativity
Beginner · Course · 1 - 3 Months

Skills you'll gain: File Management, Control Panels, Productivity Software, Software Installation, Microsoft Windows, Organizational Skills, Office Procedures, Microsoft Office, Computer Literacy, Operational Efficiency
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Video Editing, Adobe Premiere, Storytelling, Post-Production, Content Creation, TikTok, Timelines, Color Matching, File Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Business Modeling, Design Thinking, Innovation, Ideation, Entrepreneurship, Business Strategy, Customer Insights, Market Opportunities, Product Management, Creativity, Product Strategy, Value Propositions, Fundraising
Intermediate · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Data Warehousing, Dashboard, Star Schema, Data Visualization Software, Data Mart, MicroStrategy, Business Intelligence, Data Integration, Data Architecture, Extract, Transform, Load, Data Modeling, Case Studies, PostgreSQL, SQL, Data Transformation
Mixed · Course · 1 - 3 Months
Skills you'll gain: Operating Systems, C (Programming Language), Performance Tuning, Virtual Machines, System Programming, Virtualization, Linux
Advanced · Course · 1 - 3 Months