Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.

Fundação Instituto de Administração
Skills you'll gain: Strategic Marketing, Marketing Strategy and Techniques, Marketing, Customer experience strategy (CX), Consumer Behaviour, Marketing Effectiveness, Customer Insights, Digital Marketing, Sales Process, Content Strategy, Brand Awareness
Beginner · Course · 1 - 4 Weeks

EDUCBA
Skills you'll gain: Microsoft Azure, Cloud Computing, Cloud Computing Architecture, Virtual Machines, Cloud Infrastructure, Application Deployment, Infrastructure As A Service (IaaS), Cloud Storage, Virtualization and Virtual Machines, Hybrid Cloud Computing, Virtual Networking, Windows PowerShell, Scalability, Load Balancing, Command-Line Interface
Beginner · Course · 1 - 3 Months

Skills you'll gain: Open Web Application Security Project (OWASP), API Design, Application Programming Interface (API), Application Security, Secure Coding, Security Testing, Threat Modeling, Security Controls, Vulnerability Assessments, Authorization (Computing), Cryptography, Authentications, Encryption
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Blogs, Workflow Management, Data Visualization, User Feedback, Content Development and Management, Interactive Data Visualization, Data Integration, Cloud-Based Integration, Project Management Software, Google Docs, Social Media Management, Content Management, Ideation, Project Management, Customer Insights, Database Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: NumPy, Plot (Graphics), Pandas (Python Package), Scientific Visualization, Data Manipulation, Scatter Plots, Machine Learning, Data Science, Data Analysis Software, Histogram, Numerical Analysis, Linear Algebra, Probability Distribution, Classification Algorithms, Regression Analysis
Beginner · Course · 1 - 3 Months

Skills you'll gain: AWS CloudFormation, Amazon CloudWatch, Cloud Security, Data Security, Infrastructure as Code (IaC), Data Governance, AWS Identity and Access Management (IAM), Cyber Governance, Distributed Denial-Of-Service (DDoS) Attacks, Encryption, Key Management, Security Controls, Amazon S3, Continuous Monitoring, Firewall, System Monitoring
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: PyTorch (Machine Learning Library), Computer Vision, NumPy, Matplotlib, Convolutional Neural Networks, Deep Learning, Pandas (Python Package), Image Analysis, Python Programming, Artificial Neural Networks, Data Manipulation
Intermediate · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Google Cloud Platform, Kubernetes, CI/CD, DevOps, Application Deployment, Continuous Integration, Test Automation, Development Testing, Containerization, Cloud Deployment, Unit Testing, Software Testing, Release Management, Continuous Delivery, Development Environment, System Monitoring, Version Control
Intermediate · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: User Centered Design, Innovation, Market Opportunities, Target Market, Growth Strategies, Business Transformation, Digital Transformation, New Product Development, New Business Development, Strategic Planning, Customer Analysis, Emerging Technologies, Health Technology, Business Modeling, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Vue.JS, Application Deployment, JavaScript Frameworks, Application Design, User Interface (UI), Frontend Performance, Web Analytics and SEO, Android Development, Server Side, Data Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: JUnit, Restful API, Software Design, JSON, Software Testing
Intermediate · Course · 3 - 6 Months
Starweaver
Skills you'll gain: Portfolio Management, Investment Management, Investments, Tax Planning, Wealth Management, Income Tax, Risk Management, Financial Planning, Goal Setting, Equities, Financial Analysis, Decision Making, Planning
Beginner · Course · 1 - 4 Weeks