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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • P

      Packt

      Mastering Multi-Agent Development with AutoGen

      Skills you'll gain: Generative AI Agents, Agentic systems, Development Environment, Artificial Intelligence, Prompt Engineering, Application Frameworks, Automation, Human Machine Interfaces, Application Development, Software Development Tools, Python Programming, System Configuration

      4
      Rating, 4 out of 5 stars
      ·
      18 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Gestão de Recursos Humanos

      Skills you'll gain: Human Resources Management and Planning, Human Resource Strategy, Human Resources, Human Capital, Team Performance Management, Team Management, Diversity Programs, Fundraising, Compensation and Benefits, Business Transformation, Compensation Management, Compensation Strategy, Management Training And Development, Employee Retention, Benefits Administration, Workforce Development, Talent Management, People Management, Business Leadership, Strategic Leadership

      4.7
      Rating, 4.7 out of 5 stars
      ·
      78 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      GenAI in Business: Strategies for Successful Execution

      Skills you'll gain: Generative AI, Customer experience strategy (CX), Solution Delivery, Innovation, Performance Analysis, Performance Measurement, Project Risk Management, Project Performance, Solution Design, Risk Management, Business Process, Experience Design, Communication Strategies, Business Metrics, Stakeholder Communications, Business Risk Management, Business Strategy

      4.8
      Rating, 4.8 out of 5 stars
      ·
      23 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      E

      Emory University

      Survey analysis to Gain Marketing Insights

      Skills you'll gain: Customer Analysis, Statistical Analysis, Target Market, Marketing Analytics, Customer Insights, Market Research, Data Analysis, Data Analysis Software, Marketing, Marketing Strategy and Techniques, Brand Strategy

      4.5
      Rating, 4.5 out of 5 stars
      ·
      122 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google

      Google UX Design

      Skills you'll gain: User Experience Design, UI/UX Research, Information Architecture, Storyboarding, Wireframing, User Research, User Story, Adobe XD, Usability Testing, Figma (Design Software), Design Reviews, User Interface and User Experience (UI/UX) Design, Design Research, User Centered Design, Presentations, Persona (User Experience), Web Design, Research Design, Usability, Design Thinking

      4.7
      Rating, 4.7 out of 5 stars
      ·
      165 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      L

      L&T EduTech

      Geospatial Technology for Construction

      Skills you'll gain: Geospatial Mapping, Geospatial Information and Technology, Geographic Information Systems, Construction, Construction Management, Architecture and Construction, Civil and Architectural Engineering, Spatial Analysis, Global Positioning Systems, GIS Software, As-Built Drawings, Survey Creation, Engineering, Scientific, and Technical Instruments, Data Import/Export

      4.7
      Rating, 4.7 out of 5 stars
      ·
      15 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      External Communications Channels

      Skills you'll gain: Corporate Communications, Media Relations, Strategic Communication, Target Audience, Public Relations, Social Media Management, Social Media, Stakeholder Communications, Customer Communications Management, Marketing Communications, Branding, Brand Management, Communication Strategies, Social Media Strategy, Stakeholder Management, Internal Communications

      4.6
      Rating, 4.6 out of 5 stars
      ·
      25 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      A

      Accenture

      Start Your Lifelong Learning

      Skills you'll gain: Conflict Management, Growth Mindedness, Emotional Intelligence, Lifelong Learning, Critical Thinking, Active Listening, Interpersonal Communications, Decision Making, Problem Solving, Willingness To Learn, Communication, Stress Management, Resilience, Adaptability

      4.6
      Rating, 4.6 out of 5 stars
      ·
      24 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      University of Amsterdam

      Teaching in University Science Laboratories (Developing Best Practice)

      Skills you'll gain: Laboratory Experience, User Feedback, Experimentation, Research, Scientific Methods, Safety Training

      4.7
      Rating, 4.7 out of 5 stars
      ·
      141 reviews

      Intermediate · Course · 1 - 3 Months

    • P

      Packt

      Project Finance & Excel: Build Financial Models from Scratch

      Skills you'll gain: Timelines, Return On Investment, Financial Statements, Financial Analysis, Balance Sheet, Construction Management, Capital Expenditure, Operating Cost, Income Statement, Cash Flow Forecasting, Microsoft Excel, Scheduling, Cash Flows, Revenue Forecasting

      4.4
      Rating, 4.4 out of 5 stars
      ·
      9 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Preview
      Preview
      B

      Board Infinity

      Snowflake - SnowPro Core Certification Preparation

      Skills you'll gain: Performance Tuning, User Accounts, Data Warehousing, Data Modeling, Data Integration, SQL, Cloud Computing Architecture, Role-Based Access Control (RBAC), Data Import/Export, Data Management, Business Intelligence, Data Transformation, Data Security, Analytics

      3
      Rating, 3 out of 5 stars
      ·
      21 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      W

      Whizlabs

      Exam Prep (DEA-C01): AWS Certified Data Engineer - Associate

      Skills you'll gain: AWS SageMaker, AWS CloudFormation, Amazon S3, Serverless Computing, Amazon DynamoDB, Amazon CloudWatch, Cloud Security, Data Security, Amazon Redshift, AWS Kinesis, Data Integration, Cloud Storage, Amazon Web Services, Data Lakes, Data Storage, Databases, Apache Airflow, Cloud Computing Architecture, Infrastructure as Code (IaC), Cloud Engineering

      4.7
      Rating, 4.7 out of 5 stars
      ·
      15 reviews

      Intermediate · Specialization · 3 - 6 Months

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    1…210211212…445

    In summary, here are 10 of our most popular customer experience courses

    • Mastering Multi-Agent Development with AutoGen: Packt
    • Gestão de Recursos Humanos: Fundação Instituto de Administração
    • GenAI in Business: Strategies for Successful Execution: University of Michigan
    • Survey analysis to Gain Marketing Insights: Emory University
    • Google UX Design: Google
    • Geospatial Technology for Construction : L&T EduTech
    • External Communications Channels: University of California, Irvine
    • Start Your Lifelong Learning: Accenture
    • Teaching in University Science Laboratories (Developing Best Practice): University of Amsterdam
    • Project Finance & Excel: Build Financial Models from Scratch: Packt

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