Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Coursera
Skills you'll gain: Data Manipulation, Data Transformation, Pivot Tables And Charts, Data Wrangling, Data Cleansing, Data Integration, R Programming, Data Preprocessing
Intermediate · Guided Project · Less Than 2 Hours

LearnKartS
Skills you'll gain: Email Marketing, AI Personalization, Marketing Automation, MarTech, Marketing Analytics, Search Engine Optimization, Marketing Strategies, Social Media Marketing, Blogs, Personalized Service, Content Creation, Social Media Content, Customer experience improvement, Web Content, Customer Engagement, Generative AI, Data-Driven Decision-Making, Automation
Mixed · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Supply Chain Management, Supply Chain, Supply Chain Planning, Logistics, Transportation, Supply Chain, and Logistics, Inventory Management System, Operations Management, Order Management, Business Technologies, Customer Demand Planning, Production Planning, Data-Driven Decision-Making, Automation, Internet Of Things, Blockchain, Machine Learning
Beginner · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Team Performance Management, Employee Performance Management, Team Management, Team Motivation, People Management, Performance Measurement, Performance Appraisal, Performance Analysis, Leadership and Management, Performance Improvement, Motivational Skills, Leadership Development, Communication Strategies, Constructive Feedback, Coaching
Intermediate · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Strategic Marketing, Marketing Analytics, Marketing Strategies, Digital Marketing, Consumer Behaviour, Data Visualization, Sales Strategy, Marketing, Performance marketing, Marketing Strategy and Techniques, Data-Driven Decision-Making, Digital Media Strategy, Data Visualization Software, Customer Analysis, Customer Engagement, Key Performance Indicators (KPIs), Analytics, Data Analysis, Target Market, Time Series Analysis and Forecasting
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Service Level Agreement, Service Level, Vendor Contracts, Customer Service, Business Relationship Management, Expectation Management, Performance Measurement, Cloud Services, Contract Negotiation, Key Performance Indicators (KPIs), Cloud Storage, Case Studies
Intermediate · Course · 1 - 4 Weeks

University of Virginia
Skills you'll gain: Marketing Analytics, Marketing Effectiveness, Data-Driven Decision-Making, Marketing Strategies, Marketing, Customer Analysis, Brand Management, Web Analytics, Analytics, Regression Analysis, Return On Investment, Consumer Behaviour, A/B Testing
Beginner · Course · 1 - 3 Months

Skills you'll gain: Value Propositions, Sales Presentation, Product Knowledge, Business Marketing, Business Strategy, Business Modeling, Competitive Analysis, Communication, Innovation, Customer Analysis, Strategic Communication
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Telehealth, Teamwork, Patient Communication, Patient Evaluation, Collaboration, Health Technology, Clinical Assessment, Vital Signs, Health Assessment, Patient Preparation, Health Care, Patient Coordination, Patient Education And Counseling, Patient-centered Care, Patient Treatment, Patient Flow, End User Training and Support, Primary Care, Telecommunications, Communication
Beginner · Specialization · 1 - 4 Weeks
Skills you'll gain: ServiceNow, Workflow Management, IT Service Management, Digital Transformation, Business Process Automation, Automation, Self Service Technologies, Artificial Intelligence, Service Management, Technical Support and Services, Operational Efficiency, Incident Management, Event Monitoring, Change Management, Performance Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Generative AI, Technology Solutions, Security Awareness, Artificial Intelligence
Beginner · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Leadership Development, Leadership, Organizational Leadership, Leadership and Management, Team Leadership, Business Leadership, Diversity and Inclusion, Diversity Equity and Inclusion Initiatives, Team Management, Team Building, Organizational Strategy, Coaching, Employee Performance Management, Mentorship, Teamwork, Collaboration, Innovation, Business Strategy, Smart Goals, Adaptability
Beginner · Course · 1 - 4 Weeks