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Results for "customer communications management"
Coursera Project Network
Skills you'll gain: Work Breakdown Structure, Project Scoping, Project Estimation, Organizational Structure, Scope Management, Project Coordination, Project Management Software, Project Management, Google Sheets, Standard Operating Procedure
- Status: Free Trial
Skills you'll gain: Requirements Analysis, Stakeholder Communications, Milestones (Project Management), Management Reporting, Stakeholder Management, Project Management, Negotiation, Quality Management, Project Scoping, Project Documentation, Project Planning, Interviewing Skills, Communication Strategies, Problem Solving
- Status: Free Trial
Akamai Technologies, Inc.
Skills you'll gain: Endpoint Security, Database Systems, Computer Security Incident Management, Security Management, Routing Protocols, Database Design, Application Development, Network Architecture, Linux Commands, TCP/IP, Operating Systems, Database Theory, User Accounts, Web Design and Development, Cascading Style Sheets (CSS), Web Development, Data Structures, Python Programming, Data Analysis, Software Development
- Status: Free Trial
Skills you'll gain: Microsoft Copilot, Sales Strategy, Customer Analysis, Sales Pipelines, Sales Enablement, Data Cleansing, Sales Management, Sales, Customer Insights, Data Quality, Customer Data Management, Customer Engagement, AI Personalization, Advanced Analytics, Analytics, Data Integrity, Predictive Analytics, Data-Driven Decision-Making, Data Integration, Data Security
- Status: NewStatus: Free Trial
Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Service Management, Technical Management, IT Management, Continuous Improvement Process, Process Management, Information Technology, Business Process Management, Stakeholder Management, Governance, Value Propositions, Organizational Structure
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Generative AI, Team Oriented, Customer experience improvement, Self Service Technologies, Automation, Prompt Engineering, Customer Service, Cross-Functional Collaboration, Artificial Intelligence, Customer Data Management, Customer Communications Management, Business Ethics
- Status: Preview
Emory University
Skills you'll gain: Nutrition and Diet, Stress Management, Behavior Management, Personal Care, Biology, Mental and Behavioral Health, Goal Setting, Mindfulness, Resilience, Scientific Methods
Coursera Project Network
Skills you'll gain: Persona Development, Customer Relationship Management (CRM) Software, Customer Insights, Customer Data Management, Target Audience, Target Market, Marketing Strategies, Consumer Behaviour, Market Analysis, Social Media, Product Knowledge, Research
- Status: Free Trial
IESE Business School
Skills you'll gain: Marketing Strategies, Strategic Marketing, Marketing, Brand Management, Brand Marketing, Marketing Management, Product Marketing, Marketing Planning, Go To Market Strategy, Marketing Channel, Target Market, Customer Analysis, Communication Strategies, Consumer Behaviour, Value Propositions
- Status: NewStatus: Free Trial
Skills you'll gain: Product Roadmaps, Cost Management, Quality Assurance and Control, Project Management, Project Management Office (PMO), Stakeholder Engagement, Procurement, Business Analysis, Project Risk Management, Budget Management, Quality Management, Stakeholder Management, Strategic Decision-Making, Project Management Life Cycle, Project Planning, Risk Management, Risk Management Framework, Problem Solving, Communication, Critical Thinking
- Status: Free Trial
Johns Hopkins University
Skills you'll gain: Electronics, Electronics Engineering, Hardware Design, Digital Communications, Serial Peripheral Interface, Electronic Systems, Electrical Engineering, Telecommunications, Failure Analysis, Electronic Components, Basic Electrical Systems, Estimation, Engineering Analysis, Simulation and Simulation Software, Applied Mathematics
- Status: Free Trial
Emory University
Skills you'll gain: Marketing Automation, Customer Retention, Marketing Operations, Marketing Effectiveness, Customer Acquisition Management, Marketing Analytics, Customer Analysis, Customer Insights, Marketing Strategies, Generative AI Agents, Predictive Modeling
In summary, here are 10 of our most popular customer communications management courses
- Project Management: Creating the WBS: Coursera Project Network
- Capstone: Applying Project Management in the Real World: Google
- Akamai Customer Consulting and Support: Akamai Technologies, Inc.
- Customer Data, Analytics, and Segmentation: Microsoft
- ITIL V4 Introduction to Service Management Concept: EDUCBA
- GenAI for Customer Service Teams: Coursera Instructor Network
- Weight Management: Beyond Balancing Calories: Emory University
- Create Customer Personas in Canva: Coursera Project Network
- Marketing: Customer Needs and Wants: IESE Business School
- Certified Associate in Project Management (PMI-CAPM): Edureka