About this course: Understanding who your customers are and what they need and want is at the heart of successful marketing strategies. In this course you will explore how to identify and classify customers and the different methods that marketing professionals use to shed light on how they make purchase decisions. The course will cover the following: 1. Marketing Fundamentals 2. Product, Pricing and Channel Decisions 3. Building Strong Brands 4. Communication Strategy
Who is this class for: This course if primarily aimed at recent college graduates just beginning their career and anyone (managers, entrepreneurs, etc.) who needs to understand essential marketing concepts.
Created by: IESE Business School
Taught by: Mario Capizzani, Lecturer
Marketing
| Basic Info | Course 3 of 5 in the Foundations of Management Specialization |
| Commitment | 4 weeks of study, 1-3 hours/week |
| Language | English |
| How To Pass | Pass all graded assignments to complete the course. |
| User Ratings |
Syllabus
WEEK 1
Course Overview & Week 1
Welcome! Before you start today's videos, please have a look at the syllabus. In this first session, I'll give you an overview of what marketing is all about and why it's key to communicating a company’s value proposition. You’ll also get a grasp of marketing essentials, particularly how to frame challenges and what to think about when making decisions. Objectives: To gain insight into the basic pillars of marketing.
16 videos, 4 readings
- Reading: Syllabus
- Video: Introduction to the Course
- Reading: About Week 1
- Reading: Required Reading
- Video: 1.- Course Outline
- Video: 2.- Week 1 Overview
- Video: 3.- Framing Marketing Challenges, Part 1
- Video: 4.- Framing Marketing Challenges, Part 2
- Video: 5.- The Marketing Process, Part 1
- Video: 6.- The Marketing Process, Part 2
- Video: 7.- Segmentation, Part 1
- Video: 8.- Segmentation, Part 2
- Video: 9.- Segmentation Part 3
- Video: 10.- Segmentation Part 4
- Video: 11.- Marketing Research, Part 1
- Video: 12.- Marketing Research, Part 2
- Video: 13.- Marketing Research, Part 3
- Video: 14.- Targeting and Positioning, Part 1
- Video: 15.- Targeting and Positioning, Part 2
- Reading: Week 1 Quiz Solutions Key
Graded: Week 1
WEEK 2
Week 2: Product, Pricing & Channel Design
It’s hard to remember what the world was like before iPods, iPhones and iPads. But when Apple released the first iPod in 2001, it was not an automatic blockbuster. The product was great, but it took a lot of marketing savvy to set it on it’s successful path. All companies – whether selling electronics, gastronomic experiences, or credit cards – need to worry about making product, pricing and channel decisions. In this second session, we will explore what a product really is, how to estimate its demand and manage it. In addition, we’ll discuss the fundamentals of pricing, channel design and channel management. Objective: To gain an understanding of what a product really is, how to manage pricing and make decisions about channels.
17 videos, 3 readings
- Reading: About Week 2
- Reading: Required Reading
- Video: 1.- Week 2 Intro
- Video: 2.- Product Definition, Part 1
- Video: 3.- Product Definition, Part 2
- Video: 4.- Estimating Product Demand, Part 1
- Video: 5.- Estimating Product Demand, Part 2
- Video: 6.- Managing Products, Part 1
- Video: 7.- Managing Products, Part 2
- Video: 8.- Managing Products, Part 3
- Video: 9.- Pricing Fundamentals, Part 1
- Video: 10.- Pricing Fundamentals, Part 2
- Video: 11.- Pricing Fundamentals, Part 3
- Video: 12.- Pricing Fundamentals, Part 4
- Video: 13.- Pricing Fundamentals, Part 5
- Video: 14.- Channel Design, Part 1
- Video: 15.- Channel Design, Part 2
- Video: 16.- Channel Management
- Video: 17.- Week 2 Recap
- Reading: Week 2 Quiz Solution Key
Graded: Week 2
WEEK 3
Week 3: Building Strong Brands
Strong brands make a great impact on individuals and society; they are key to communicating value and getting the word out about a product or service. In this session we will explore the importance of brands as assets and branding in general. We will define the concept of brand equity and the essence of managing brands for value. Objective: To understand how branding contributes to a company’s value and how to go about developing a strong brand.
13 videos, 2 readings
- Reading: About Week 3
- Video: 1.- Week 3 Intro
- Video: 2.- Defining Brands
- Video: 3.- What Things Can Be Branded?
- Video: 4.- Why Are Brands Important?, Part 1
- Video: 5.- Why Are Brands Important?, Part 2
- Video: 6.- The Value of a Brand, Part 1
- Video: 7.- The Value of a Brand, Part 2
- Video: 8.- Brand Equity
- Video: 9.- The Branding Process, Part 1
- Video: 10.- The Branding Process, Part 2
- Video: 11.- Brand Extensions, Part 1
- Video: 12.- Brand Extensions, Part 2
- Video: 13.- Week 3 Recap
- Reading: Week 3 Quiz Solution Key
Graded: Week 3
WEEK 4
Week 4: Communication Strategy
Once a company has a good grasp of its customers, it can now develop a communication strategy to appeal directly to their interests and needs. In this session I will introduce a framework that will show you how to organize your communication strategy in order to successfully launch a product or service. We will also discuss what the objectives and target market of that strategy should be. Mapping the decision-making process is also key since you will need to learn to adapt the message and content to each stage of the customer journey. Objective: To define the elements and list the steps for building a sound communication strategy.
11 videos, 1 reading
- Reading: About Week 4
- Video: 1.- Week 4 Intro
- Video: 2.- Communications Framework
- Video: 3.- Mission And Market
- Video: 4.- Map The Decision Making Process, Part 1
- Video: 5.- Map The Decision Making Process, Part 2
- Video: 6.- Message and Content
- Video: 7.- Media, Part 1
- Video: 8.- Media, Part 2
- Video: 9.- Measurement
- Video: 10.- Week 4 Recap
- Video: Conclusion to the Course
Graded: Week 4 - Part 1
Graded: Quiz Week 4 - Part 2
FAQs
How It Works
Coursework
Each course is like an interactive textbook, featuring pre-recorded videos, quizzes and projects.
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Creators
IESE Business School
For over fifty years, IESE, the graduate business school of the University of Navarra, has been at the forefront of management education, developing and inspiring business leaders who strive to make a deep, positive and lasting impact on the people, companies and society they serve.
Pricing
| Audit | Purchase Course | |
|---|---|---|
| Access to course materials | Available | Available |
| Access to graded materials | Not available | Available |
| Receive a final grade | Not available | Available |
| Earn a shareable Course Certificate | Not available | Available |
Ratings and Reviews
Good understanding of methods to know what customer think and how they think.
Useful for anyone doing market related activities. No indepth background needed to get into this course.
Truly fantastic course!
Very Good
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CD
Overall excellent course for introducing laymen to marketing (I thought the course was better than Wharton's marketing fundamentals--Wharton's was too academic and highfalutin for laymen). I do have a business degree, but I think that these type of courses should be approachable to everyone; for this, I thought IESE did a better job.
The intro and outro music every 5 minutes is unnecessary and annoying I thought, it wastes time. Plus, when playing the videos, the music was way louder, so every few minutes I needed to adjust the volume.