• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Experience Improvement

Results for "customer experience improvement"


  • B

    Board Infinity

    Foundations of Management Consulting: Strategies & Tools

    Skills you'll gain: Selling Techniques, Operations, Supply Chain, Business Operations, Marketing, Advertising, Process Design, Profit and Loss (P&L) Management, Lean Methodologies, Cost Benefit Analysis, Business Analysis Tools, Case Studies, Corporate Strategy, Go To Market Strategy, Market Analysis, Revenue Management, Strategic Marketing, Customer Analysis, Complex Problem Solving

    4.3
    Rating, 4.3 out of 5 stars
    ·
    36 reviews

    Beginner · Specialization · 1 - 3 Months

  • M

    Meta

    iOS App Capstone

    Skills you'll gain: Swift Programming, Apple iOS, iOS Development, User Interface and User Experience (UI/UX) Design, User Interface (UI), Git (Version Control System), User Interface (UI) Design, Version Control, Mobile Development, User Experience, Wireframing, UI Components, Application Development, Application Design, Apple software proficiency, Knowledge of Apple Software, Data Management, Software Architecture

    4.3
    Rating, 4.3 out of 5 stars
    ·
    35 reviews

    Intermediate · Course · 1 - 4 Weeks

  • U

    University of California, Irvine

    Best Practices for iOS User Interface Design

    Skills you'll gain: iOS Development, Apple iOS, User Interface (UI), Model View Controller, Core Data (Software), User Interface (UI) Design, UI Components, User Interface and User Experience (UI/UX) Design, Responsive Web Design, Mobile Development, Human Computer Interaction, Software Design, Geospatial Mapping, Animations, Application Development, Data Persistence

    4.5
    Rating, 4.5 out of 5 stars
    ·
    189 reviews

    Mixed · Course · 1 - 4 Weeks

  • E

    EDUCBA

    Lean Six Sigma Green Belt: Apply & Master Skills

    Skills you'll gain: Lean Six Sigma, Lean Methodologies, Statistical Hypothesis Testing, Six Sigma Methodology, Correlation Analysis, Kaizen Methodology, Process Improvement, Process Improvement and Optimization, Project Coordination, Project Design, Quality Improvement, Sampling (Statistics), Project Management Software, Project Management, Milestones (Project Management), Data Literacy, Statistical Process Controls, Statistical Methods, Business Process, Statistical Modeling

    5
    Rating, 5 out of 5 stars
    ·
    48 reviews

    Mixed · Course · 1 - 4 Weeks

  • M

    Microsoft

    UI/UX Design Principles

    Skills you'll gain: User Interface and User Experience (UI/UX) Design, Figma (Design Software), User Interface (UI), Mockups, Design Software, Adobe XD, Responsive Web Design, User Experience, User Experience Design, User Centered Design, Wireframing, Microsoft Copilot, Cascading Style Sheets (CSS), Prototyping

    4.8
    Rating, 4.8 out of 5 stars
    ·
    8 reviews

    Beginner · Course · 1 - 4 Weeks

  • M

    Microsoft

    Advanced Data Analysis & Visualization with Copilot in Excel

    Skills you'll gain: Microsoft Excel, Pivot Tables And Charts, Excel Formulas, Spreadsheet Software, Data Presentation, Data Visualization Software, Microsoft Copilot, Statistical Analysis, Data Analysis, Data Synthesis, Statistical Methods, Data Integration, Data-Driven Decision-Making

    4.1
    Rating, 4.1 out of 5 stars
    ·
    42 reviews

    Beginner · Course · 1 - 3 Months

  • K

    Khalifa University

    AI for Executives

    Skills you'll gain: Data Strategy, Customer Relationship Management (CRM) Software, Data Management, AI Personalization, Sales Enablement, Model Deployment, Feature Engineering, Data Governance, Responsible AI, Model Evaluation, AI Integrations, Data Preprocessing, Customer Analysis, Transfer Learning, Customer Data Management, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning, Reinforcement Learning, Natural Language Processing

    4
    Rating, 4 out of 5 stars
    ·
    8 reviews

    Beginner · Specialization · 3 - 6 Months

  • C

    Coursera

    What is Procure to Pay

    Skills you'll gain: Purchasing, Process Improvement, Accounts Payable, Process Management, Process Optimization, Operational Efficiency, Business Process, Process Improvement and Optimization, Procurement, Strategic Sourcing, Business Process Automation, Operational Excellence, Supplier Management, Supplier Relationship Management, Payment Processing and Collection, Payment Processing, Vendor Management, Cost Reduction, Billing & Invoicing, Invoicing

    4.6
    Rating, 4.6 out of 5 stars
    ·
    31 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Financial Accounting Explained

    Skills you'll gain: Financial Reporting, Financial Statements, Accounting Software, Financial Accounting, Financial Statement Analysis, Standard Accounting Practices, Bookkeeping, Accounting and Finance Software, Accounting Records, Accounting, Generally Accepted Accounting Principles (GAAP), Finance, Business Analysis

    4.6
    Rating, 4.6 out of 5 stars
    ·
    106 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • S

    Salesforce

    Conversational Selling Playbook for SDRs

    Skills you'll gain: Overcoming Objections, Prospecting and Qualification, Lead Generation, Sales Development, Sales Prospecting, Cold Calling, Emotional Intelligence, Consultative Selling, Phone Sales, Selling Techniques, Sales, Sales Strategy, Closing (Sales), Rapport Building, Empathy, Cross-Channel Marketing, Active Listening, Persona Development

    4.8
    Rating, 4.8 out of 5 stars
    ·
    46 reviews

    Beginner · Course · 1 - 3 Months

  • L

    Lund University

    Greening the Economy: Lessons from Scandinavia

    Skills you'll gain: Sustainable Business, Sustainable Development, Sustainable Systems, Corporate Sustainability, Socioeconomics, Sustainability Standards, Economic Development, Environmental Social And Corporate Governance (ESG), Environmental Issue, Environment and Resource Management, Environmental Resource Management, Policty Analysis, Research, and Development, Economics, Policy Development, Environmental Policy, Business Strategies, Consumer Behaviour, Business Strategy, Climate Change Mitigation, Complex Problem Solving

    4.7
    Rating, 4.7 out of 5 stars
    ·
    608 reviews

    Beginner · Course · 1 - 3 Months

  • L

    L&T EduTech

    VLSI Chip Design and Simulation with Electric VLSI EDA Tool

    Skills you'll gain: Electronic Systems, Electronic Hardware, Electronics, Hardware Design, Electronics Engineering, Electrical and Computer Engineering, Microarchitecture, Electrical Engineering, Computer Architecture, Schematic Diagrams, Semiconductors, Electronic Components, Diagram Design, Low Voltage, Simulation and Simulation Software, Verification And Validation, Computational Logic, Software Installation

    4.5
    Rating, 4.5 out of 5 stars
    ·
    39 reviews

    Intermediate · Course · 1 - 4 Weeks

1…260261262…718

In summary, here are 10 of our most popular customer experience improvement courses

  • Foundations of Management Consulting: Strategies & Tools: Board Infinity
  • iOS App Capstone: Meta
  • Best Practices for iOS User Interface Design: University of California, Irvine
  • Lean Six Sigma Green Belt: Apply & Master Skills: EDUCBA
  • UI/UX Design Principles: Microsoft
  • Advanced Data Analysis & Visualization with Copilot in Excel: Microsoft
  • AI for Executives: Khalifa University
  • What is Procure to Pay: Coursera
  • Financial Accounting Explained: Coursera
  • Conversational Selling Playbook for SDRs: Salesforce

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok