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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • C

    Coursera

    Retrieve Data with Multiple-Table SQL Queries

    Skills you'll gain: SQL, Query Languages, Relational Databases, Database Management, Databases, Data Analysis

    4.6
    Rating, 4.6 out of 5 stars
    ·
    99 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • C

    Coursera

    Align Design Teams with SCAMPER Brainstorming in Miro

    Skills you'll gain: Miro AI, Brainstorming, UI/UX Strategy, Ideation, User Experience Design, User Interface and User Experience (UI/UX) Design, Design and Product, Design Thinking, Innovation, Conceptual Design, Collaborative Software, User Interface (UI) Design, Product Improvement, Team Oriented, Product Development

    4.7
    Rating, 4.7 out of 5 stars
    ·
    19 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • C

    Coursera

    Mastering Data Analysis with Pandas: Learning Path Part 4

    Skills you'll gain: Pandas (Python Package), Data Analysis, Data Manipulation, Time Series Analysis and Forecasting, Python Programming

    4.8
    Rating, 4.8 out of 5 stars
    ·
    18 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    L

    LearnQuest

    Fundamentals of Data Warehousing

    Skills you'll gain: Data Warehousing, Data Architecture, Data Storage, Extract, Transform, Load, Database Architecture and Administration, Data Integration, Star Schema, Cloud Storage, Data Mart, Database Design, Snowflake Schema, Query Languages, Metadata Management

    3.8
    Rating, 3.8 out of 5 stars
    ·
    68 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Copenhagen

    Understanding Patient Perspectives on Medications

    Skills you'll gain: Pharmacology

    4.8
    Rating, 4.8 out of 5 stars
    ·
    175 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Data Integration, Data Storage, & Data Migration

    Skills you'll gain: Data Migration, Cloud Storage, Data Management, Data Integration, Data Storage, Data Infrastructure, Data Architecture, Extract, Transform, Load, Data Security, Data Transformation, Data Pipelines, Disaster Recovery

    4.7
    Rating, 4.7 out of 5 stars
    ·
    26 reviews

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Style Images with CSS

    Skills you'll gain: Cascading Style Sheets (CSS), Responsive Web Design, Browser Compatibility, Hypertext Markup Language (HTML), Web Development Tools, Web Design, Web Development

    4.7
    Rating, 4.7 out of 5 stars
    ·
    62 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    C

    CertNexus

    Extract, Transform, and Load Data

    Skills you'll gain: Extract, Transform, Load, Data Migration, Data Manipulation, Data Preprocessing, Data Cleansing, Data Transformation, Data Warehousing, Data Integration, Data Collection, Data Mining, SQL

    4.8
    Rating, 4.8 out of 5 stars
    ·
    37 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Case Western Reserve University

    Be a Leader, Develop a Leader

    Skills you'll gain: Coaching, Leadership Development, Initiative and Leadership, Leadership, Influencing, Strategic Leadership, People Development, Professional Development, Organizational Leadership, Leadership and Management, Team Leadership, Visionary, Emotional Intelligence, Personal Development, Goal Setting, Relationship Building

    4.8
    Rating, 4.8 out of 5 stars
    ·
    81 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    L

    Lecturio

    Medical-Surgical Nursing: Cardiovascular & ECG Essentials

    Skills you'll gain: Electocardiography, Cardiac Dysrhythmia, Cardiac Surgery, Hemodynamics, Patient Education And Counseling, Cardiology, Medical Surgical Nursing, Patient Observation, Nursing Care, Clinical Practices, Medical Emergency, Perioperative Care, Diagnostic Tests, Clinical Experience, Nursing Process, Anatomy, Blood Pressure, Physiology, Basic Nursing Skills, Patient Evaluation

    5
    Rating, 5 out of 5 stars
    ·
    8 reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    E

    Emory University

    Marketing Channel Functions

    Skills you'll gain: Marketing Channel, Customer Demand Planning, Strategic Marketing, Business Marketing, Compensation Management, Compensation Analysis, Supply Chain, Gap Analysis, Consumer Behaviour, Case Studies, Process Optimization, Strategic Partnership, Coordination, Analysis

    4.8
    Rating, 4.8 out of 5 stars
    ·
    19 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    INSEAD

    Blockchain in Financial Services: Strategic Action Plan

    Skills you'll gain: Blockchain, Business Strategy, Strategic Decision-Making, Work Breakdown Structure, Project Implementation, Project Design, Solution Design, Financial Services, Business Modeling, Competitive Analysis, Market Analysis, Case Studies, Value Propositions, Market Research

    4.4
    Rating, 4.4 out of 5 stars
    ·
    69 reviews

    Intermediate · Course · 1 - 3 Months

Searches related to customer experience

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In summary, here are 10 of our most popular customer experience courses

  • Retrieve Data with Multiple-Table SQL Queries: Coursera
  • Align Design Teams with SCAMPER Brainstorming in Miro: Coursera
  • Mastering Data Analysis with Pandas: Learning Path Part 4: Coursera
  • Fundamentals of Data Warehousing: LearnQuest
  • Understanding Patient Perspectives on Medications: University of Copenhagen
  • Data Integration, Data Storage, & Data Migration: SkillUp
  • Style Images with CSS: Coursera
  • Extract, Transform, and Load Data: CertNexus
  • Be a Leader, Develop a Leader: Case Western Reserve University
  • Medical-Surgical Nursing: Cardiovascular & ECG Essentials: Lecturio

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