Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

The State University of New York
Skills you'll gain: Bartending, Cooking, Hospitality, Planning, Meal Planning And Preparation, Verbal Communication Skills, Oral Expression, Strategic Planning
Beginner · Course · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Nutritional Assessment, Predictive Analytics, Maternal Health, Machine Learning, Diagnostic Tests, Food and Beverage, Health Systems, Operating Cost, Nutrition and Diet, Market Dynamics, Water Resources, Food Safety and Sanitation, Manufacturing and Production, Behavioral Economics, Business Economics, Environment, Molecular Biology, Production Management, Consumer Behaviour, Molecular, Cellular, and Microbiology
Intermediate · Specialization · 3 - 6 Months

Board Infinity
Skills you'll gain: DeepSeek API, Deepseek, AI Workflows, Agentic Workflows, AI Enablement, Retrieval-Augmented Generation, Embeddings, Program Development, Model Deployment
Intermediate · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Usability, Usability Testing, User Experience Design, Human Computer Interaction, Human Centered Design, User Interface (UI), User Research, Data Collection, Research Design, Research Methodologies, Qualitative Research, Experimentation, Case Studies
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Video Editing, Adobe Premiere, Post-Production, Timelines, Editing, File Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Communications Management, Content Management Systems, Retail Management, Payment Processing, E-Commerce, Web Content, Product Management, Shipping and Receiving, Marketing, System Configuration, Business
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Angular, Web Development Tools, Unit Testing, Software Testing, Test Case, UI Components, Web Components, Web Applications, User Interface (UI), TypeScript
Intermediate · Guided Project · Less Than 2 Hours

Arizona State University
Skills you'll gain: Curiosity, Design Thinking, Innovation, Customer Analysis, Creative Thinking, Target Audience, Customer Insights, Market Research, Entrepreneurship, Problem Solving, Communication
Beginner · Course · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Business Ethics, Decision Making, Culture, Cultural Diversity, Global Marketing, Branding, Intercultural Competence, Stakeholder Analysis, Brand Management, Consumer Behaviour
Beginner · Course · 1 - 3 Months

University of California San Diego
Skills you'll gain: Debugging, Object Oriented Programming (OOP), Java, Teaching, Programming Principles, Program Development, Pedagogy, Computer Programming, Integrated Development Environments, Computational Thinking, Education Software and Technology, Cultural Responsiveness, Digital pedagogy, Test Case, Computational Logic, Pseudocode, Algorithms, Data Structures
Beginner · Specialization · 3 - 6 Months

Johns Hopkins University
Skills you'll gain: Image Analysis, Event-Driven Programming, Scalability, Digital Signal Processing, C and C++, Distributed Computing, Computer Graphics, System Programming, Program Development, Performance Tuning, Hardware Architecture, Data Structures, Algorithms
Intermediate · Course · 1 - 3 Months

Politecnico di Milano
Skills you'll gain: Design Thinking, Innovation, Platform As A Service (PaaS), Product Development, Strategic Thinking, New Business Development, Business Strategies, Business Modeling, Growth Strategies, Business Transformation, Target Market, Customer Analysis, Value Propositions
Beginner · Course · 1 - 4 Weeks