Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Vector Databases, Embeddings, Generative AI, Databases, LLM Application, AI Personalization, Database Design, NoSQL, Database Management, Database Architecture and Administration
Beginner · Course · 1 - 4 Weeks

Accenture
Skills you'll gain: Data Literacy, Computer Literacy, Microsoft Excel, digital literacy, Data Analysis, Data-Driven Decision-Making, Emerging Technologies, Data Collection, Computer Security Awareness Training, Digital Communications, Computer Programming, Productivity Software, Web Development, Information Technology, Business Technologies, Javascript, Python Programming, Blockchain, Cloud Computing, Computer Hardware
Beginner · Course · 1 - 4 Weeks

University of Cambridge
Skills you'll gain: Intellectual Property, Law, Regulation, and Compliance, Medical Privacy, Biotechnology, Regulation and Legal Compliance, Legal Research, Life Sciences, Healthcare Ethics, Emerging Technologies
Beginner · Course · 1 - 3 Months

Knowledge Accelerators
Skills you'll gain: Prompt Engineering, Microsoft Copilot, Dashboard, Excel Macros, Microsoft 365, Data Presentation, Pivot Tables And Charts, Spreadsheet Software, Productivity, Productivity Software, Data Analysis, Workflow Management, Generative AI Agents, Automation, Artificial Intelligence, Customer Data Management, Business Consulting, Generative AI, Data Management, Leadership Development
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Diversity and Inclusion, Innovation, Organizational Leadership, Industrial and Organizational Psychology, Business Leadership, Organizational Change, Creativity, Cultural Diversity, Human Capital, Leadership, Drive Engagement, Team Performance Management, Change Management, Business, Business Strategy, Decision Making, Neurology
Build toward a degree
Beginner · Course · 1 - 3 Months

Curtis Institute of Music
Skills you'll gain: Classical Music, Instrumental Music, Music, Music Performance, Music History
Beginner · Course · 1 - 3 Months

Skills you'll gain: Salesforce, Application Deployment, Salesforce Development, Dashboard, Cloud Deployment, Customer Relationship Management, Change Control, Analytics, Continuous Deployment, Data Import/Export, Authentications, Data Migration, Configuration Management, Data Presentation, Data Access, Responsive Web Design, System Configuration, Workflow Management, Data Management, Business Logic
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: User Story, User Interface (UI), User Interface and User Experience (UI/UX) Design, Design Thinking, Mockups, Usability Testing, Wireframing, User Experience, Product Design, User Centered Design, User Feedback, Prototyping, Figma (Design Software)
Beginner · Course · 1 - 4 Weeks

SkillUp
Skills you'll gain: User Story, Sprint Retrospectives, Sprint Planning, Backlogs, Project Risk Management, Agile Project Management, Agile Methodology, Stakeholder Engagement, Stakeholder Management, Kanban Principles, Project Documentation, Portfolio Management, Product Improvement, Project Planning, Performance Analysis, Team Building, Estimation
Advanced · Course · 1 - 3 Months

Skills you'll gain: Bash (Scripting Language), Shell Script, Linux Commands, Linux, Scripting, Unix Commands, DevOps, Scripting Languages, File Management, Unix, Command-Line Interface
Intermediate · Guided Project · Less Than 2 Hours

LearnQuest
Skills you'll gain: Image Analysis, Supervised Learning, Applied Machine Learning, Model Evaluation, Anomaly Detection, Convolutional Neural Networks, Machine Learning, Supply Chain, Deep Learning, Classification And Regression Tree (CART), Random Forest Algorithm, Natural Language Processing, Artificial Neural Networks, Customer Demand Planning, Forecasting, Unsupervised Learning
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Data Manipulation, Data Transformation, Pivot Tables And Charts, Data Wrangling, Data Cleansing, Data Integration, R Programming, Data Preprocessing
Intermediate · Guided Project · Less Than 2 Hours