Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Board Infinity
Skills you'll gain: Design Thinking, Technical Product Management, Product Management, Product Lifecycle Management, Agile Methodology, Product Development, Go To Market Strategy, New Product Development, Data Visualization Software, Market Analysis, Target Market, Competitive Analysis, Data Analysis, Microsoft Excel, Cross-Functional Collaboration
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Google Cloud Platform, Cloud Applications, Ruby on Rails, Cloud Deployment, Application Deployment, PostgreSQL, CI/CD, Object-Relational Mapping, Database Development, Cloud Storage, Database Application, Secure Coding, Relational Databases, Data Management
Intermediate · Project · Less Than 2 Hours

Columbia University
Skills you'll gain: Emotional Intelligence, Professional Networking, Relationship Building, LinkedIn, Self-Awareness, Personal Development, Goal Setting, Entrepreneurship, Professional Development, Growth Mindedness, Empathy, Decision Making, Branding
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Policy Development, AI Enablement, Responsible AI, Labor Relations, Workforce Management, Generative AI, Automation, Artificial Intelligence, Business Ethics, Job Analysis, Customer Relationship Management
Beginner · Course · 1 - 4 Weeks

Emory University
Skills you'll gain: Supply Chain Management, Six Sigma Methodology, Lean Manufacturing, Operational Excellence, Process Improvement, Production Planning, Lean Methodologies, Prioritization, Cost Reduction
Beginner · Course · 1 - 3 Months

EDUCBA
Skills you'll gain: Microsoft Azure, Cloud Computing, Virtual Machines, Cloud Infrastructure, Virtual Networking, Cloud Applications, Cloud Deployment, Application Deployment, Virtual Private Networks (VPN), Virtualization, Cloud Storage, Scalability
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Network Planning And Design, Microsoft Azure, Network Security, Network Troubleshooting, Network Architecture, Network Administration, Firewall, Network Monitoring, Virtual Private Networks (VPN), Virtual Networking, Role-Based Access Control (RBAC), General Networking, Hybrid Cloud Computing, Data Migration, Disaster Recovery
Intermediate · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Predictive Analytics, Customer Relationship Management, Data-Driven Decision-Making, Applied Machine Learning, Machine Learning Algorithms, Artificial Intelligence, Machine Learning, Deep Learning, Artificial Neural Networks, Supervised Learning, Unsupervised Learning, Model Evaluation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: User Accounts, Account Management, Communication, Recruitment, Project Documentation, Project Scoping, Talent Acquisition, Entrepreneurship
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Microsoft Azure, Data Security, Relational Databases, Disaster Recovery, Cloud Management, Databases, System Monitoring, Data Storage, Data Management, Microsoft SQL Servers, Cloud Storage, Role-Based Access Control (RBAC)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Tensorflow, Keras (Neural Network Library), Model Deployment, Google Cloud Platform, Data Preprocessing, Artificial Neural Networks, Deep Learning, Embeddings, Cloud Computing, Feature Engineering, Data Pipelines, Model Evaluation
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Application Deployment, Microsoft Azure, Cloud Services, Cloud Development, Cloud Applications, Natural Language Processing, Web Applications, Python Programming
Beginner · Guided Project · Less Than 2 Hours