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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


  • Status: Free Trial
    Free Trial
    B

    Board Infinity

    Strategic Product Management

    Skills you'll gain: Design Thinking, Technical Product Management, Product Management, Product Lifecycle Management, Agile Methodology, Product Development, Go To Market Strategy, New Product Development, Data Visualization Software, Market Analysis, Target Market, Competitive Analysis, Data Analysis, Microsoft Excel, Cross-Functional Collaboration

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Using Ruby on Rails with Cloud SQL for PostgreSQL on Cloud Run

    Skills you'll gain: Google Cloud Platform, Cloud Applications, Ruby on Rails, Cloud Deployment, Application Deployment, PostgreSQL, CI/CD, Object-Relational Mapping, Database Development, Cloud Storage, Database Application, Secure Coding, Relational Databases, Data Management

    Intermediate · Project · Less Than 2 Hours

  • Status: Preview
    Preview
    C

    Columbia University

    Find Your Calling: Career Transition Principles for Veterans

    Skills you'll gain: Emotional Intelligence, Professional Networking, Relationship Building, LinkedIn, Self-Awareness, Personal Development, Goal Setting, Entrepreneurship, Professional Development, Growth Mindedness, Empathy, Decision Making, Branding

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    Generative AI Integration: Effects on Labor and Workforce

    Skills you'll gain: Policy Development, AI Enablement, Responsible AI, Labor Relations, Workforce Management, Generative AI, Automation, Artificial Intelligence, Business Ethics, Job Analysis, Customer Relationship Management

    4.5
    Rating, 4.5 out of 5 stars
    ·
    10 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    Emory University

    Mastering Business Essentials: Operations

    Skills you'll gain: Supply Chain Management, Six Sigma Methodology, Lean Manufacturing, Operational Excellence, Process Improvement, Production Planning, Lean Methodologies, Prioritization, Cost Reduction

    5
    Rating, 5 out of 5 stars
    ·
    9 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    E

    EDUCBA

    Microsoft Azure - Basics

    Skills you'll gain: Microsoft Azure, Cloud Computing, Virtual Machines, Cloud Infrastructure, Virtual Networking, Cloud Applications, Cloud Deployment, Application Deployment, Virtual Private Networks (VPN), Virtualization, Cloud Storage, Scalability

    4.9
    Rating, 4.9 out of 5 stars
    ·
    14 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    E

    EDUCBA

    Azure Network Troubleshooting and Governance

    Skills you'll gain: Network Planning And Design, Microsoft Azure, Network Security, Network Troubleshooting, Network Architecture, Network Administration, Firewall, Network Monitoring, Virtual Private Networks (VPN), Virtual Networking, Role-Based Access Control (RBAC), General Networking, Hybrid Cloud Computing, Data Migration, Disaster Recovery

    5
    Rating, 5 out of 5 stars
    ·
    31 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    Fundamentos de IA Aplicados ao CRM

    Skills you'll gain: Predictive Analytics, Customer Relationship Management, Data-Driven Decision-Making, Applied Machine Learning, Machine Learning Algorithms, Artificial Intelligence, Machine Learning, Deep Learning, Artificial Neural Networks, Supervised Learning, Unsupervised Learning, Model Evaluation

    4.7
    Rating, 4.7 out of 5 stars
    ·
    7 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Find the Best in your Budget with Upwork

    Skills you'll gain: User Accounts, Account Management, Communication, Recruitment, Project Documentation, Project Scoping, Talent Acquisition, Entrepreneurship

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Logging and Monitoring Tools in Azure

    Skills you'll gain: Microsoft Azure, Data Security, Relational Databases, Disaster Recovery, Cloud Management, Databases, System Monitoring, Data Storage, Data Management, Microsoft SQL Servers, Cloud Storage, Role-Based Access Control (RBAC)

    5
    Rating, 5 out of 5 stars
    ·
    8 reviews

    Intermediate · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Build, Train and Deploy ML Models with Keras on Google Cloud - 日本語版

    Skills you'll gain: Tensorflow, Keras (Neural Network Library), Model Deployment, Google Cloud Platform, Data Preprocessing, Artificial Neural Networks, Deep Learning, Embeddings, Cloud Computing, Feature Engineering, Data Pipelines, Model Evaluation

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    Deploy A Microsoft Azure Speech To Text Web App

    Skills you'll gain: Application Deployment, Microsoft Azure, Cloud Services, Cloud Development, Cloud Applications, Natural Language Processing, Web Applications, Python Programming

    4
    Rating, 4 out of 5 stars
    ·
    6 reviews

    Beginner · Guided Project · Less Than 2 Hours

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1…278279280…389

In summary, here are 10 of our most popular customer service courses

  • Strategic Product Management: Board Infinity
  • Using Ruby on Rails with Cloud SQL for PostgreSQL on Cloud Run: Google Cloud
  • Find Your Calling: Career Transition Principles for Veterans: Columbia University
  • Generative AI Integration: Effects on Labor and Workforce: University of Michigan
  • Mastering Business Essentials: Operations: Emory University
  • Microsoft Azure - Basics: EDUCBA
  • Azure Network Troubleshooting and Governance: EDUCBA
  • Fundamentos de IA Aplicados ao CRM: Fundação Instituto de Administração
  • Find the Best in your Budget with Upwork: Coursera
  • Logging and Monitoring Tools in Azure: SkillUp

Skills you can learn in Marketing

Market (economics) (28)
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Brand (13)
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Plan (11)
Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

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